the Walmart supercenter location:
I have never been more disappointed in a service and treatment than today. We were there to grocery shop, and I needed something to eat. I have had a croissant, sausage, and cheese there before with no problems, so I thought to order that. I told my husband to get it while I went to load our bags into the car. Shortly, he gave me the bag. Before we pulled out, I opened it, and the croissant was completely burned, I mean, black on both sides. i decided to go back in, a young lady was at the register (the same one that served my husband) and i opened the package and asked her if she would eat this burned sandwitch, she said i suppose not, smiling smugly I said ok well this is not worth my 6$ either refund me or please remake it, shes laughing at this point as if this is some comedy skit. she said let me get the manager, of course i said please do. she takes the sandwitch goes in the back. At this point, I know they will just remake it for me. She comes back still laughing and said well we don't have lighter croissants..... ???? What does that even mean? She'll give me a refund, but not until I have the card. So outside I go because it was my husband who got this ( i had a receipt, mind you). I am hungry and angry because I feel mocked; the manager didn't even bother to talk to me. At the end, I got refunded, was still hungry and angry, and please someone tell me what a lighter croissant means? Check your food before you leave, folks, 20 minutes wasted.... read more