I'm home from out of town helping my sister with our elderly mother who suffers from early onset dementia and had surgery Saturday morning (9/9) due to breaking her hip. I've been in and out of the hospital for 2 days straight, us sitting with her. This morning (9/10), after oversleeping, my exhausted sister and I split up...her to come directly to the hospital and me to grab Dunkin coffee and breakfast. First off, the couple that ran it on Saturday morning were great! It was the young lady and young man on duty this morning. Neither of our bacon and egg croissants were toasted as requested, and I almost dropped both our bag of sandwiches AND the drink carrier because she literally shoved each item out the window at me. Really? I didn't say a word. Just rolled up my window and left. Please...because you never know who is on the receiving end of you...do better. A moment of kindness goes a long way. So disappointed. Had to pull my sandwich apart to eat it. I utilized Dunkin in both Maryland and in Georgia and never had this issue. read more