I visited Biggby Coffee while in the area. It wouldn't be my first choice, it was just the closest…read morecoffee spot to the pet hotel I was visiting. It fills the local coffee void, it's one of the only ones around (Dunkin' Donuts is nearby).
Ambiance: The cafe is small and has simple decor. There are pops of aqua colored (but a little dated) furniture and space-themed wall decor. Multiple seating options are available including tables, high tops, and love seats. The layout is a little peculiar. For instance, love seats face awkwardly face the wall. A little table in front of the love seats would make more sense and provide a better setup. The cafe was very quiet when I visited (around 10 AM) with only one customer dining at the cafe with his laptop.
Food/Drinks: Food and drink menu is pretty expansive. Food options include bragels, pretzel minis, and muffins. Drink menu features lattes, hot chocolate, tea lattes, energy (Red Bull mocktails), sweet foam cold brew, coffee, Red Eye, crème freeze, and ice coffee. Check out their seasonal menu for options like Campfire Latte and Blackberry Bolt Mocktail. There is definitely sweet emphasis at this cafe, they try to offer sweet foam on all drinks. You can also buy limited merchandise in store such as cold and hot coffee mugs.
I ordered Cold Brew (black, no additives and no foam) and Bragel (with ham, bacon, cheese, and cream cheese on Asiago bagel). My total was a little over $10, which seemed pretty economic considering that I purchased 24 oz coffee. Cold Brew was too diluted and contained too much ice. Bragel was not as plump as at other coffee shops. It was dry, and seemed to use lower tier ingredients. For instance, bacon was a tiny sliver and ham very thin cold cut. I did not enjoy either menu item. But I was also mentally comparing them to the other coffee shops that I frequent. I appreciated that cup sizes were standing right next to the checkout so one can make an easy size decision.
Service: Service was lightning fast. I received my order within minutes. I was the only customer in line. I was warmly greeted upon my arrival. When I announced that it was my first time there were really no attempts made to introduce me to the menu. Still I thought the service was very prompt and attentive.
Ordering options: Ordering is available online, in the drive thru, and in person. I couldn't figure out how to place an order online, it didn't lead me to checkout or allowed me to add items on the web version. It wasn't user-friendly. I appreciated that every item had nutritional information online and ingredients/customization. As far as the drive thru, there were no clear in/out indicators.
Hours: The cafe is open 6 AM - 7 PM, which are very customer-centric hours. How amazing! I didn't necessarily think that the menu cater to dinner customers well.
Savings: They have rewards app. Scan a QR code while in store.
Entrepreneurial resources: This cafe sells books from Biggby Co-CEO Michael McFall sold in cafe and online. There were two different books available.
Parking: This cafe is located in a shopping plaza with a small parking lot.
I won't be frequenting this cafe simply because I'm not a huge fan of sweet coffee drinks. It's also a little out of my way. Also, I wasn't very impressed with my order. If you're into coffee customization and quite a few drink options this cafe might be a good match.