Drive thru - ordered 2 drinks, paid and left.....both drinks were terrible! Hot chocolate was very watered down and, latte was cold with cold froth on top! Went back inside 10 mins later for a refund....Was told NO MANAGEMENT on duty, so NO REFUND! Asked for corporate or higher-level management phone number, was explained that they do NOT have any number for ANYONE other than the shift manager who is basically a glorified hourly employee! $10 for 2 drinks that went into the trash! Also was told that their frothing machine is "garbage" and that their cappuccino machine, which dispenses hot chocolate, always adds too much water! Asked about the district manager and apparently he's a tyrant that yells and screams at everyone! What in the actual fuck?!?!?! read more

We stopped in the drive through today and were warmly greeted and then informed with an apology that the toasters were offline. "It's just coffee and donuts today." So we got a coffee and a donut. I scanned my phone to pay and earned whatever credit there is for that. Coffee was the typical Dunkin hot with the right amount of cream and sugar. The donut was a classic glazed and my wife enjoyed it. Hopefully they can fix the equipment as I wanted a Snackin Bacon and she wanted a breakfast sandwich. [Review 15892 overall - 3108 in North Carolina - 1397 of 2021.] read more

Dunkin' - Dunkin' in Lenoir - Coffee & Tea Near Me - Lenoir, North Carolina

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Terrible customer service went in at 7:30 and said they were not serving frozen or hot coffee because they were closing in 20 minutes

lady working all by herself one cook fantastic job - to who quit on feb 7 these people needed you but took charge themselves.

I quit this job a week ago. Literally the worst manager I've ever had in my life got into an argument because she continues to use decaffeinated beans for espresso and regular coffee when she runs out of the regular. And because her husband watches cameras to watch her crew from home! How weird to have a 50 something year old man to watch an entire crew of mostly females to see what he can see claiming it's for their special needs son! Talks bad about the entire staff from hygiene to dental! Somebody needs to help with this business! read more

WOW! This Dunkin' blew my socks off! Normally Dunkin' is hit or miss but every time I have came to this one it has been fantastic! The two ladies working were speedy fast, kind and had great attitudes! You guys don't have any more Dn read more

Sign says that they are open till 9pm. When we went through the drive trough at 8:30 they said they were closed. They answered the drive through line right away to say they were closed. Lazy. read more

Dunkin' Donuts in Lenoir had at least one employee working there that was part of a credit card theft ring. Every person in my company traveling here that went to this place got hit on our cards. we were all able to trace back to this location. I informed corporate office for Dunkin but never heard back. Don't use a credit card in the drive through or sure. read more

Lovely place to drive 45 minutes to employees overall iconic and they have GAS beyond patties. hashtag food-baby read more

Dunkin' - a group of people in the back of a car - Coffee & Tea Near Me - Lenoir, North Carolina

Ask for the green tea latte iced with half and half and two pumps of sweetener should have been pretty straight forward three people came up front to just ascertain what I wanted. then when it was made it was made she blended it with ice. I did not ask for it frapped. .I asked for it iced it was very weak and pale in color anyway when I just asked for my money back I was told I would have to wait for them to get commission to give me my money back why would you need permission to get give me my money back on a drink you messed up. If you do not know how to make the drinks or what the drinks are why do you have a job there do you not give your employees any training dunkin donuts? read more

Tryna even you out fam You alright Good donuts Bacon pre good too like those wraps with the bacon and the egg that's fire. Also the croissants like who else does croissant sanwiches around here no one. read more

We drove 45 minutes to this Dunkin' Donuts...and they did not disappoint. That was the fastest and easiest transaction I've ever had at a Dunkin Donuts. Thanks for making our drive worth it!! read more

Dunkin' - two women in the back of a car - Coffee & Tea Near Me - Lenoir, North Carolina

Stale more than 1 day old donuts that I purchased on this past Saturday. This establishment should be ashamed of selling such garbage. I have visited several cities and have never purchased a stale dry on the bottom no flavor donut until this day. read more

I went inside to enjoy a cup of coffee & a donut. I got to listen to a women (I assume she had some type of management position) berate the employees for no reason. She was rude, loud, and disrespectful. Needless to say, I'll not go back nor will I recommend this coffee shop to anyone. read more

They cannot make coffee. We spent almost $20 on 5 drinks and they were all DISGUSTING. the white lady with the long dark hair, accused us of "wanting something for free" when we asked for the drinks to be remade. They claimed they were made the way we wanted, but they substituted sugar free shots for the syrup, which made the drinks undrinkable. I tried giving back the drinks and asked for a refund and they refused. They finally remade the drinks in another flavor, cause I refused to leave until we had drinkable drinks or refunds. If you're out of syrups, you should say so cause the sugar free shots are nasty. read more