I love this dunkin so much. The staff are so amazing and ever since the new manager took over, my orders have gotten so much more accurate and actually taste good! (haha). I just wish there was music or something, but besides that, amazing. They deserve so much more business than they get. read more

Hello. I stopped at Dunkin on Nooseneck Hill Rd, Exeter, RI @ approx.3:30 pm on Sunday, Jan 12th. Once again, I left the drive thru with a coffee that was luke warm, at best. This also happened to me about 3 weeks ago. Same thing. The first time, I went back to get a new cup of coffee. Today? Walked back in and demanded my money back. Ridiculous. I can now see why Dunkin is losing market share to Cumby, Honeydew, Alaina's, and more. I left my name and number with an associate, to give to Shay, Store manager... but, no more for me..... Mike D. West Greenwich read more

The theme today is hard and stale. Bagels were hard and stale, got the loaded hash browns for my kid and they were petrified....This is by far the nastiest DD around. read more

It's closing time. It was a late night and I was coming back from Mohegan Sun (I know you read that review) when I need some coffee. Luckily in this state, DD seem to be all over the place and some in the most remote locations. Talk about being out of the way. This place reminded me of the movie Kill Bill II where out heroine walks into a diner in the middle of no where and ask for water. Well I needed coffee. They may have been closing soon because the young lady at the counter was emptying all the donut trays into one. I ordered a large white chocolate mocha no whip no foam. She informed me that they don't make that drink. Silly me I ordered my standard Starbucks drink. I switched to their basic black coffee. The young man working at the counter gave me a small at first and then switched it to a large. I also got two donuts. The lady at the counter picked my donuts. Of course, it's not the ones I can't identify easily. They're the round ones with the holes in middle. They were good. Overall four stars. Nice friendly people but no fifth because I ordered hot coffee and this was just below warm. Now excuse me, this area is where they film the alien abductions you see in all the movies., I gotta go. M read more

Dunkin' - a sign for dunkin'donuts - Coffee & Tea Near Me - Exeter, Rhode Island

Poorly run Dunkin Donuts. The worst yet. They never make the coffee right. Coffee cups are all dirty and full of coffee drips on the outside. The help has zero personality. The one in Richmond is much much better. I gave them a third try and it's still bad. Three strikes, you're out!​ read more

A clean place for coffee I believe this D&D is brand new. It certainly looks brand new with everything absolutely spotless and fresh, even the driveway. These D&D's are becoming as ubiquious as ticks in Rhode island. Do people really drink that much coffee and eat that many donuts? This particular D&D is among the best I hae every seen. Of course it is brand new so the squeaking clean appearance doesn't hurt but it also has a huge parking lot and drive through which makes getting in and out a breeze. The inside is very spacious with two counters and a row of tables along the side. Of course since it is still new the crappers haven't had time to get all nastied up. The men's room was so clean I almost felt guilty using it, Made me want to go home and clean my own bathroom. Over in the corner of the store there was a large, very comfy sofa and some soft reading chairs. It gave more of a yuppie Starbuck's ambiance to the place rather than the usual dumpy "in and out" of D&D. We stopped here driving to Connecticut and although we usually just get our coffee, use the crappers and run out of these donut dives, this time we got our stuff, planted our butts in a nice comfy chair and read the paper while drinking our coffee. Not bad for a Dunkin Donuts. read more

They make a better coffee then the one over by the truck stop. The drive thru you wait forever, the inside you wait even longer than forever. All the employees are rude, one of the males thinks he's a thug, but bro you're in Exeter, for the love of god, get yourself a belt. The thing that irritated me the most, was my iced coffee that was not even full. I'm talking a quarter of the cup empty. read more

Absolutely the most poorly operated Dunkin' Donuts in the state of Rhode Island. It's more like a group of disgruntled teenagers who are pissed off that you've interrupted their group party. I often see them hand the wrong order through the window only to take it back after the person has touched everything, one would imagine through Covid they wouldn't have such practices regularly. The most unprofessional mismanaged Dunkin' Donuts I've ever encountered! read more

So disappointed a coffee shop will not let a 2 yr old that is potty training use the bathroom my managers won't allow anyone under any circumstances... Will not be going there any more there are plenty on Dunkin Donuts around and guess what they all serve the same items. A coffee shop with no rest room really!!!! Just close the the inside and do drive through if don't provide facilities for paying customers... read more

AVOID THIS LOCATION I didn't think it was possible for a dunkin to be this horrible. This must be the most inconvenient store in there chain. They seem to open and close at what ever time they get around to it, a lot of days they're not open in general. When they are in the mood to accept your business the coffee is always burnt and just terrible. Really makes you wonder What's the point. read more

Sorry to say I have to rate this as a zero, you won't get my business again! They are rude when you can get them on the phone, or they leave their answering machine on so you can't call in an order. I hope their executives read this and check their sales report, if failing this would a leading indicator. . Starbucks here I come..... read more

Makes coffee wrong every.single.time it's not that hard come on now. I don't know what else to add but it says my review is too short

can not play Russian roulette in my coffee. If you can go here, if not go somewhere else not here. As a woman of Color, I politely asked for almond milk I always get milk in my coffee... When I was repeated I had a strong intolerance to it, they disregarded it. They did but not written on my cup. I worked in Dunkin when I was younger for a couple of months and had not had a problem creating for others. Yesterday, I trusted them. I made bathroom trips during an important event ...I felt embarrassed leaving frequently for mistakes like these every time I go here. I feel still feel not welcome from making this area my home where hometown Dunkin' Donuts does not serve me the way in North Providence. The drink was not mixed or on hot cup holder delivered and was favored only to one cup. It wasn't mine... read more

I'm not really one for reviewing Dunkin Donuts, but whatever. This one is clean and staffed well. Coffee is usually fresh. Only complaint is they close early. I'm sure for economic reasons it makes sense for them, but when I can't get a coffee and the sun is still up it drives me bonkers. According to their website this location is open until 9pm, which isn't unreasonable. I was under the impression they closed at 6. I've been SOL here a number of times read more

The staff is always accommodating and goes out of their way to make sure my coffee and food is perfect. It's a great way to start my day each and every day! read more

Very unorganized. 3 employees asked me what my order was and still got it wrong each time. Sat at the drive through window for 20 minutes for a donut and a coffee when I was the only one in line. read more

I was on my way to Newport and stopped here. It is brand new and unlike other DD's I've been to has couches where you can hang out. It feels like a Starbucks. A+ read more

Came through the drive through and ordered a coffee and 2 wake up wraps and just asked if they could make sure it was light and sweet since 90 percent of the time they cant comprehend what that is....to get a response from JOHN saying yup that's wut u said! This isn't the first time these people have been rude.I ordered a large cup of ice water with 2 bottles of apple juice and a cup of ice for the kids and the girl managed to fuck up a cup of water got pissed wen I said that it was a large cup of water not ice then had the nerve to charge me for the ice wen I bought my kids juice. Then gave me attitude wen I didnt tip her! Unbelievable! Never again will I give u my service. read more

I've never considered giving a poor review until today. This Dunkin serves the same food as every other Dunkin but it's the customer service, or lack thereof, that sets this one apart from the rest. You can count on your order either being wrong or that I lit wasn't entered into their computer 50% of the time. The store lacks employees with even the most basic customer service skills. If they mess up your order you either have to live with or accept a half-hearted "sorry". Never have they offered to fix the problem with my order. I believe that the lack of customer service skills is a reflection of the franchise owner. Sorry to say that a little adult supervision would go a long way to improving the customers experience. Fortunately the West Greenwich DD is less than five minutes from this one. read more

Very nice staff, extremely high priced compared to other Dunkin's in this state. I won't be stopping here for my coffee.

Worst Dunkin ever. Staff unpleasant, messes my order. Runs out of items. Will go to another Dunkin even though I drive by on my way to and from work all week. Even if you offered a freebie for this Dunkin I wouldn't take it. Such a bummer! read more

This place needs a new manager. I've heard him several times arguing with customers over their incorrect orders.........Management 101....The customer is always right!!! He maybe needs more training! read more

This has got to be the most degenerate dunkin in the state of RI. The coffee always taste terrible, the customer service is just as bad. You order one coffee they can't even get it right. Unbelievable really. read more

I use to go to the Dunkin on Nooseneck Hill Rd in Exeter. In fact most of the employees here used to stop by at least once a day with 1 or 2 coffee runs during the day. Six days a week it what we used to do. Now we will go out of our way to get are drinks & food else where. Today was a perfect example as to why it always looks like a ghost town...( and I deal with the public and no one a positive thing to say about the place) We ordered 3 pineapple coolattas, 1 frozen coffee & a med Iced coffee with skim milk and no sugar. When the girl made the ice coffee I noticed the color of it and asked if there was cream in it. The girl said yes so I had her correct the make it correctly. Our 3 pineapple coolattas were blue. Not ever having one was a little confused. But took them anyways... had to take them back to get what I paid for. She then makes 1 and I see blue again I asked why she told me I ordered the cosmo pineapple I said no just pineapple. So finally we get what we ordered. They weren't that good. Maybe your company needs to train people better plus check your profit & lose you may begin to see how often things are remade there. This has no been our only problem getting what we ordered. Which is why this was the last time we take a chance there. The afternoon shift sucks. If you expect to get what you paid for...Do Not Go To This Dunkin Donuts. read more

Bad service they forgot my bagel and when I went back they told me I didn't order one?!?