PSA - Only a takeout review. Did not sit down to eat. Bagel was bang average. Decent price, bad service. Not lacking courtesy, but moving slow. Took 5 minutes to make a toasted bagel with butter. Overall: 2.5/5 read more

The food was great first time in the US and loved Dunkin. The service was amazing there was this worker Melany who helped me out and spoke Spanish so i could order. Ambiance was great i say down and music was playing and vibes we're rolling :) read more

I haven't had an issue with this location until now. Be mindful that they have terrible customer service. I came in to purchase only three gift cards and got greeted with a distasteful attitude. It seemed like the employee, Camila, didn't want to work there and straight up rolled her eyes at me. Aside from her slamming the gift cards into the machine and shouting at me to insert my card, she continued to rolled her eyes with a sigh--when I asked if I can have an envelop for the gift cards. There was no line behind me and I was the only customer in the place. I treated her with respect and was EXTREMELY patient with her. To have an employee treat customers like that is disgusting and I would hate to have anyone else get treated the same way. Be aware of the employees you come across. read more

I took my youngest they were kind helpful told about there offers thank you I will go again and again read more

This is a poorly run, dirty Dunkin Donuts with terrible coffee and food. They also allow customers to cut the line and they serve them as though nothing is wrong. read more

,a decent dd in elmsford to grab a few donuts or a semi hot bagel with veggie cream cheese or whatever else in the donut section is available . some seating is to be found if you are staying for a while to use the wifi. the place looks clean and the ladies behind the counter move fast so i dont have to wait much for my hot chocolate and toasted blueberry muffin. if you want the typical uneventful dd experience then this dd in elmsford should be just what you are looking for. read more

EVERY. SINGLE. TIME. this place gets my order wrong. The service is absolutely horrible. The employees are just genuinely incompetent and careless. I'm not sure how you can possibly mess up an iced coffee with light cream and light sugar? read more

I just ordered 2 mocha iced coffees and ended up throwing out both once I got home. They were horrible! The donut was good.

Damn, they're slow. Order ahead & it's still not ready when you get there. Still, it's better than the other one in the neighborhood. Prices are much higher than the Dunkins by home, but when I am visiting in Elmsford, this is it. Usual order: wake up wrap & a medium coffee. Not rocket science. read more

The worst Dunkin' Donuts I ever went too!! First time I went girl forget to put donut fries in bag Second time I went she said not making any food at 10 am So I ordered a bagel twist and a Boston cream donut she grabbed the donut by the chocolate so it all smeared off in the bag! I mean really !! Third time was this morning and my LAST TIME ! Ordered two bacon egg and cheese wake up wraps I get all the way back to my hotel to see there is no bacon so I drive back over and ask for two more I just opened the bag now and they are cold not toasted barely heated through Very disappointed in this Dunkin' Donuts the kids must all be smoking weed and can't get the orders correct Also no drive thru so there is no reason to be messing up orders this much!!! read more

Yesterday 2/3/22, I went in to by a cup of coffee, asked the girl who was about to make my coffee to change her gloves, remind you she was at the register takings orders handling the money. Her response was "I'm not touching inside your cup I'm touching outside of the cup".... I responded I don't want you to make my coffee and can I speak to the manger.... I will never recommend this place or go back read more

I always make a stop here when I am making a trip to or from Western NY. It is conveniently located right off 81, very easy to pull right off and get back on to continue your drive. This Dunkin' has super friendly people working behind the counter and they are open 24 hours. They have a drive thru, also very convenient. They are attached to a little store that sells typical gas station store stuff, snacks, drinks, magazines, chapsticks, etc. The only problem I have with this place is that you have to be really careful when pulling in and out because cars come whipping by pretty quickly. Also, I don't think anyone has really sipped on a cup of Dunkin' Donuts coffee and thought to themselves, "Man this is really good coffee" so for that I must only give 4 stars. Caffeine desperation only, not great for a quality roast. read more

If I could give no stars I would! This place has horrible service. One girl actually called me a HOE granted I called her a b--ch after they gave me a hassle about the mask - I forgot mine & I went to put my coat over m mouth. Its the law, I get that, but the attitudes' and nastiness wasn't called for. Whatever happened to good customer service? read more

Quick stop for breakfast, sadly they had nothing In the menu available except for donuts. Can't complain guess that's why it's call DD. read more

Dunkin' - Inside of DD - Donuts Near Me - Elmsford, New York

Terrible service. I ordered a tea with lemon sweet. The clerk makes the tea and I had to check to see if the lemon slices were added. And no lemons. Instead of the clerk apologizing and to correct the order, the clerk just passed me a cup with lemon slices with an attitude. I will never come here again. read more

Rude employees. Drink machines aren't operational. When I made a comment, I was told that they have been down for the past five days. You're better off at the Starbucks across the street where the bathrooms are clean and the employees are pleasant. read more

I've heard it said that Wal-Mart's has the best logistics system in the country (I'm dubious about that, but it IS good). This place is just the opposite. About half the time I go there they are out of the absolutely basic "standard" glazed donut and that's usually what I want. I once went to BOTH Dunkin's in town 'cause I really wanted a couple of glazed ones but they were BOTH out of them. This is a chain and they've got the donut-making down really well, but you'd think that a place that sells donuts would know what KIND they sell the most of and not keep running out. Bummer. read more

I do not know if they have changed the managerial staff at this particular Dunkin, but they are slow, slow, slow and have been for months. In there today for an iced coffee, that was it - just iced coffee. Waited over 12 minutes and there were only three people in front of me. They are slow daily and get an attitude when asked where your order is. People are on their way to work and I don't know about most people, but I don't have an additional 12 minutes to stand in line waiting for coffee. Bring back the former manager who was GREAT and kept them moving. There are six people behind the counter and they all look at each other waiting for someone else to do their job. I am going to go an additional 3 minutes down the road to another Dunkin. This one is terrible! read more

The worst staff in years and they don't know how to make iced lattes. Told one lady how I like my drink and she got mad when it just wasn't coming out rite. Don't bother coming here..you will get attitude an wait a long time just to get a beverage. read more

The food is what you've come to expect from a Dunkin Donuts - Great coffee, good bagels, good doughnuts. The staff is a different story. They're slow. If you need to get to work in the morning and stop in for your morning breakfast, plan to spend about 10 minutes waiting for your order, and longer if you're waiting for a sandwich. Plus, everyone seems bored to death. Hardly anyone smiles or looks you in the eye, and there's very rarely a "thank you" or a "have a nice day." If the staff issues don't bother you, the food's up there with D&D's usual standard. I'll still frequent here since it's on my way to work, but if I were to find another one along my travels with some nicer staff, I'd certainly go there instead. read more

I asked for a muffin with butter, received a muffin with NO butter after having a 1 minute conversation about putting butter on muffins. I am angry read more

For a while there I could actually get what I ordered but recently there has been a streak of screw ups on simple things - I ask for coffee black no sugar, I get sugar. I ask for egg on a roll no cheese, I get cheese. Today the cashier repeated no cheese to me twice - I was so happy. Yet when I got home there was the cheese. To add insult to injury I gave a simple two item order to a cashier and she didn't ring it up. Instead she turned to someone else and told them to take my order. So I had to repeat my order to the new cashier. I still got the wrong thing. I think I am giving up on this one. I read some good reviews about the one on the other side of Hartsdale Rd - think I will try there. read more

25 minute stop for coffee and a donut. Every other customer was bringing their coffee back to the counter because it was wrong. Even after stating my order twice and reminding the employee when he was making it-mine was wrong too. Will not stop at this location ever again! read more

Came in with my DD perks to get the $1.99 special they have been offering in every single location as well as advertising on tv . They were also displaying it on the Monitor when I went to pay with my DD perks Ap the worker said that we aren't having that special anymore and I then pointed at the monitor and said "it is displayed" she said oh well there is serval things displayed on the monitor that they don't have.(in a nasty attitude !) as a loyal Dunkin Donuts customer I have never experienced such horrible customer service! They really need to evaluate who they hire in this location! Watch out everyone! Will never be coming back here ! read more

I love this dunkin! The staff there is so great. Other dunkins don't even bother listening to what you want but this staff listens to everything and they're so nice. read more

It's a clean place, I went there twice and I asked to have my sandwich well done and they came out perfect.

horrible service they have a new manager & instead of good service she tries to buy her way to the customers offering them free items to lie on surveys & the male & females i liked the most she got rid of now she has rude employees working i would not allow my pets to go in to this dunkin donuts read more