Cashier mixed up orders, gave the wrong coffees. They didn't provide straws despite the fact we can…read moreonly obtain it from them. When they were confronted, we were told we were the ones who were wrong when ordering. Very bad service. Disappointed with the workers.

Excellent customer service, so expressive. Very clean, efficient and absolutely above the othersread more

The Mexican Manager is rude. She is unable to make decisions…read more This Dunkin, franchise own, nickels and dime you and gets your order wrong.

ordered a coffee, got a refresher? Asked for the coffee I originally ordered, got a donut...gave up.read more

HORRIBLE!!! DO NOT COME HERE!!! They always get the orders wrong even after verifying with them at…read morethe speaker. Do not come to this place at all.

The bathroom was in a state of utter disarray. Poop was strewn outside the toilet, and the toilet…read moreseat itself was a disgusting sight. In response to this appalling condition, I spoke to an employee, only to be accused by my coworker and me of leaving the bathroom in such a state.

Had been to Montclair university area and googled the nearest DD and found this . This was inside a…read moregas station and a convenience store . But a very big DD shop.. Service was good .there were so many reviews about bad service , but we had quick service . Had a coffee , latte , hashbrowns and tomato pesto sandwich . coffee was ok . A little watery. Latte was good . Hashbrowns were really good . Crisp and yummy . Pesto tomato sandwich was good too. My fav in DD these days . Overall a good experience but could be better .

They merged this review with reviews from another DD. Its OK, Ive been here too (I rarely pass up…read morea chance to visit a Dunkin'). Just down the road on Rt 46, but this one has a drive thru and is a much larger DD than the one in the middle of the strip center. 3 stars, even though its my favorite chain, its still a chain.

The Dunkin inside this Exxon gas station is usually a solid stop. I'm always greeted when I walk…read morein, and the counters are kept clean, which I appreciate. My only issue is food handling. On multiple visits, I've noticed employees - mainly the women at the counter - wearing the same gloves while touching the register screen, handling money, grabbing donuts, and then moving on to other tasks. Gloves should be changed more often, especially when switching between money and food. Using wax paper or tissue paper when handling donuts would also be a lot more sanitary. Overall, the service is friendly and the store looks clean, but the glove-changing and food-handling practices definitely need improvement. If

Small and fairly new Dunkin store in the Tiger mart off of US 46. The place is clean and the…read moreservice is quick. The gentlemen are polite and sweet. I tried this place a couple of times and the coffee and donuts never disappoint. They don't have a Baskin Robbins though, so you won't find your ice cream cakes here. I hope they continue to maintain these standards for a long time to come.

Service was phenomenal. Attitude of staff was impressive. Very nice to the customers. Coffee was…read morehit and good. Usual Dunkin Donut inside. Located in strip mall .

I'm not one to leave negative reviews often however, this Dunkin was so unpleasant that it requires…read morea closer note. 1st, I had to explain my order several times, I felt hurried and the mechanical responses made it difficult to understand. I've never been to a Dunkin that the replies were giving so quickly and trained for speed rather than service oriented. 2nd, I can understand a business for the high-volume needing to expedite order taking but this was just ridiculous. 3rd, I ordered the iced latte which they made into a pumpkin even though I wanted vanilla. The pumpkin flavor tasted artificial and chemically not at all good. The wrap looked like a small soft taco, and he looked slapped together. They forgot the baking egg cheese in the croissant. And when they handed the food over it was practically thrown at the pickup area just 30 seconds later. The only thing they got right was the 6 donuts, but that's because I pointed and called them out. So disappointing. PS, there was no line.