I've ordered from Dundee florist a couple of times and each time I've been happy about both. My first experience with Dundee Florist was planning something special for my nephew's birthday. I sadly was unavailable for his birthday dinner with the family so I researched florists that were near his school. I stumbled upon Dundee florist on Yelp and headed to their website. Their website was easy to navigate and tailor the options to fit what I was looking for. I decided on a birthday balloon bundle with teddy bear. It was perfect! I ordered it online and had it delivered to his school on his birthday! He was so surprised and loved it he carried it everywhere that night and with him to dinner. It warmed my heart that he enjoyed the little surprise and felt special. My only wish for his birthday! My next experience was about the same. It was one of my closest friend's birthday and I wanted to do something special for her. Prior to the COVID year she would go all out for her birthday and dress up really fun on her special day at work. She wasn't feeling that excited for her birthday so I wanted to find something nice to give to her at work. Dundee florist was on the way so I decided to stop in and take a look. I hadn't been inside before though I knew it was always there. When I walked in I wasn't quite sure what I was looking for. Then I realized I could go inside the cooler and choose a few blooms on my own! That was extra fun, I chose six different colored roses and a few filler flowers and it turned out just lovely. Simple and pretty. A gentleman offered to wrap them for me and I even purchased a card too! I love being able to support a small business especially one that made it through COViD year! The blooms are gorgeous and having the option for delivery, balloon and teddy bear bundles, makes it a nice touch to reach more people! read more

Dundee Florist - Hand picked from their floral cooler for my friend's birthday!! - Florists Near Me - Omaha, Nebraska

Beautiful selection of flowers, and amazing customer service! Alway willing and eager to lend there expertise to creating the perfect arrangement for every occasion! read more

I tried ordering flowers from this place online over the weekend. Monday morning at 7am, I get a call from them -- apparently, they were referencing the credit card info I entered in their website, and manually entering it into their POS machine, and the transaction wasn't going through. Just prior to the call, I'd gotten a note from my bank saying they had declined the card because the supplemental info (like expiration date or security code) was incorrect. So I tried to update my info over the phone. It didn't go well. Me: "So can I --" DF: "Can you WHAT?! Finish your question!" Me: "Uh... Can I just check on the expiration date and security code from my card?" DF: "No! No! I've run this card TWICE. YOU need to either get another card or figure out what's wrong with your bank, then call me back." Me: "... OK, I'll call you back." Needless to say, I didn't call back. Whether the mistake was mine or his, it was a minor mistake that could have been fixed in about one minute. I was literally holding my card in my hand while he was yelling at me and refusing to update my information. Looking at other reviews on here, poor customer service is a fixture for this place. The silver lining for me was that their meltdown happened before my card was charged, so I could take my business elsewhere. read more

Our experience with Dundee Florist was absolutely amazing. I called and they had the flowers delivered to my daughter-in-law within the hour. Were super friendly and affordable. Thanks so much! read more

Dundee Florist is probably one of my favorite places to go if I'm in need of flowers. I love this place because if you want a bouquet, you can either get a premade one or you can make your own! If you make your own, they help you make it based on your budget and what kinds of flowers you like, or the person you are getting them for would like. Bouquets of flowers range in price and all look very different from one another. You will definitely receive a unique bouquet if you get one that came from here. Not only do they sell cut flowers, they also sell potted plants as well. Their selection includes mums, succulents, and orchids. They sell many different kinds of stuffed animals, lotions, soaps, and other gift items as well. Dundee Florist is the perfect place to go for any gifting needs. They staff is helpful and friendly, so it is definitely a warm environment to step into. If you have not been to Dundee Florist, you should check them out! read more

Don't waste your time here, I would give zero stars if I could. I have never in my life experienced such rude treatment from a business. I pulled up 2 hours before they're supposed to close and the owner was locking up the place. I wanted to find out about what they do for shipping plants and he interrupted me, waving me off and said "no, we don't ship plants for people". I continued mentioning that I wasn't asking them to ship, and tried again to mention why I was there, and he said verbatim "no, I don't have time for this, I have deliveries". I literally was planning to buy a nice plant in exchange for advice on shipping plants that were given to me when a loved one died, since I'm about to move out of state. My suggestion to the owner: 1) customer service is still crucial to keeping a business afloat, and 2) don't base the way you treat customers on your own bias of them (it was pretty clear why he talked to me like that). My money was clearly not wanted and this doctor is more than happy to spend it elsewhere. Update: I'm not the only one who has encountered this guy. A word to the owner: in this world, people will get pissed off if you're rude and will just take their business elsewhere. If you hate your job or only want certain clientele, make that clear and stop wasting OUR time. And please don't respond with excuses read more

I called Dundee florist yesterday to order flowers for a funeral visitation . This was a last minute order and I asked for all white with greens. I was worried about how it would look but they assured me it would be nice. I was very pleased with the results. The bouquet looked beautiful and elegant and I must say better than others. Their delivery was reasonable and on time. I will order from them again! read more

Dundee Florist - Florists Near Me - Omaha, Nebraska

I would choose wisely next time when ordering online. I ordered a floral arrangement for Mother's Day and later that day I received an e-mail saying there was an issue with my order. The roses in the arrangement were not available in the color in the picture I selected and would be substituted for a different one. They said that they called me but my phone was out of service- this is not true, I did receive a call from a number, I answered and no one was on the other line. I would hope that a business would try at least twice to contact a customer over the phone regarding their order. The arrangement was then delivered and while I was not expecting it to look exactly like the one online- it was not even close to resembling it. I also called when I received the email and spoke to someone from their "after hours" line. She was the definition of incompetent. She put me on hold several times for several minutes to let me know that all she could do was leave a message. Each time I asked her a question, another hold. DO NOT USE THIS SERVICE. read more

Dundee Florist - Florists Near Me - Omaha, Nebraska

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Dundee Florist has a great location in the the middle of one of Omaha's nicest neighborhoods. It's always my go to spot for flowers. The staff is courteous and professional and offers something in my budget to suit my needs each and every time. They also will deliver pretty much anywhere in the metro. Whether it's Valentine's Day, Mother's Day or my anniversary, I always look to Dundee Florist to, you know, say it with flowers. read more

Dundee Florist - Florists Near Me - Omaha, Nebraska

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I would think twice before ordering online or utilizing their services. Especially, if something goes wrong with your order. Patti, the manger takes no ownership of her actions and the way she treats her customers. It appears they care more about their business than the people they serve. To the owner, it may be time to invest in some customer service training for your employees. As this isn't the first complaint about your employees treating folks poorly. I noticed one your site it states, "Our customers are truly important and our professional staff is dedicated to making your shopping experience pleasant and comfortable" in your about section, which in this case fell short, and Patti did not live up to your own company motto. read more

They have a great selection of flowers and they're always very personable and quick to respond to my different requests.

John was very helpful in flowers for a big event! He delivered in a tight time window and they were gorgeous! Great work and value!

Called ahead to have helium balloons filled up. The lady working at the shop agreed to do so. Then, when we showed up, she was incredibly rude and acted like it was problematic to fill up balloons for my 1 year old's birthday party. She ended up popping 2 of the balloons, didn't fill the rest, and never returned the others that she didn't fill up, so we are out that money. The shop was adorable, but the lady working that day was less than friendly. read more

The Dundee Florist is a cozy locally-owned shop perfumed with the scent of fresh flowers. The staff is friendly and accommodating. I have not been disappointed with the many purchases made here. Even a single bunch of daffodils is wrapped in green tissue paper and tied with a pink ribbon. One side of the shop contains unique gift items. read more

Dundee Florist - An order for "bright and happy" flowers - Florists Near Me - Omaha, Nebraska

If I could give no stars, I would. After reading some of the other reviews, it looks like John has a reputation for being terrible. I upgraded an arrangement to nearly 3 times the amount advertised to get a larger, more impactful order. I've worked at a florist myself, theyvreally need someone who is able to type with more than one finger. I spent about 15 minutes ordering and when we finished he didnt properly hang up the phone. He proceeded to say f*ck you over and over again. I called back and asked if there was an issue because I heard him cursing over and over. He chalked it up to typing information into the computer being hard. I said I understood and that I just wanted to make sure his frustration didnt bleed into the quality of the arrangement. He then rushed me off the phone and hung up on me. I called again, said do not hang up on my again and to cancel the order. He said he would credit the charge and immediately hung up. Credit the charge? Did he mean I would have a 175 credit at a place I never want to patronize again!? I called back and said he needed to explain what that meant and had him confirm that he would not charge me for the arrangement. I guess I can consider myself lucky for not having lost a loved one and been given a lecture on answering a phone call in the midst of grief and planning, sent something to someone battling cancer and they never receive the order, or deal with the woman who works there who thought fulfilling the order to completion was too much of a hassle, because that appears to be other people experiences. The last time I was a walk in and despite my hand picking the flowers I wanted, the woman decided to ignore whatviasked for and do what she thought looked better. This is ridiculous, unprofessional, despicable behavior. I'll order from Tyrrel's just like another mistreated customer did, evidently with a much better outcome. I hope any other florist gets the business these two seem entitled to run off with their terrible attitudes. read more

Decided to buy my wife some flowers on the spur of the moment. I looked at their web site, but decided to visit the shop in person to see what they had in stock. Glad I did! They worked with me and stuck to my budget to put together a terrific bouquet with all her favorite flowers. Flowers are still blooming a week after they put it together and the house smells great. Fantastic florist! Really appreciate their creativity. read more

Absolutely beautiful flowers--roses lasted two weeks. Prompt, friendly service, and competitively priced!

The secret to my hand made potpourri I give out during the holidays, to the important people in my social circle, is all thanks to the flowers I hand pick here. They always have a marvelous selection and the employees always treat me with the respect I've come to earn in this neighborhood. They aren't afraid to make Dundee natives a priority either. If you are from around here you know the exclusive cues we Dundee Natives use to sneak our way to the front of line. You'll probably come to know me around the neighborhood. When you do, give me the good old fashioned Dundee Cue and there may be some of my PotPRRRi in your future around the holidays. Shop Here SUPPORT LOCAL THAT SUPPORTS LOCALS. read more

My mother is in the hospital and her sister, who lives in another state, had an arrangement with a stuffed animal sent to her room. After realizing they hadn't been delivered, the manager called the hospital harping on the nurse about the flowers. As they were not delivered, there was nothing else to be said. Instead, they chose to call my mothers hospital room (she just had a major surgery and just left the ICU Friday) harassing her about the delivery. They asked her how she enjoyed her delivery and, even after repeatedly telling them she had yet to receive anything from them, they called my mother a liar. If they would've spent the same energy they did in to harassing the busy nurses and my mom, they would've seen they delivered it to the wrong floor. To belittle a woman trying to recover from a major surgery and call her a liar more than once is beyond unnecessary. Shame on this business for treating people this way!! read more

This is a great example of a solid local business. While I don't often need the services of a florist, when I do this is the first place I think of. I have stopped in many times over the years and have always been greeted and helped quickly. Their flowers have looked rear and lasted a long time. The staff is helpful and whether I just need to grab a quick dozen roses or a more upscale arranged bouquet, they are quick to offer options or put something great together based on your budget. A great local business to support in the Dundee neighborhood! read more

I ordered an Azalea plant online as a Valentine's Gift for someone very dear to me. This was not even listed as a Valentine's option but Dundee Florist made it one. They decorated a beautiful plant in a lovely clay pot with a big red heart. They made the delivery within hours of placing it. At first they were unable to complete the delivery but came back to personally assure the right person received it. Their plants and flowers are beautiful, the service is excellent and Theresa went out of her way to make the delivery. I was very pleased with their service and would recommend them to anyone. read more

Convenient neighborhood location. Have experienced limited selection without alternatives offered. A little pricey.

I enjoy stopping in here to pick up tulips or daffodils when they are in season. I've also purchased several flower arrangements here, they are well put together and nice looking without being too expensive. In addition, they have alot of nice gift ideas. read more

I love when a business is doing so well, they can turn away business based off of an address. I called to get some pricing for our church in North Omaha. Owner was willing to talk to me until I mentioned where the church was located. Then, I got the, I don't want to even get into this at all. Wow, I am so glad you are doing so well that you can only accept business on your guidelines. Funny, I didn't see those guidelines listed on your website. I would never do business with a place like this. read more

My boyfriend gets my flowers here. ABSOLUTELY beautiful and they last forever!! The white roses were to die for.

I was going to order flowers, then spoke with some smarta$$ on the phone. The guy was very rude and confrontational as I was asking about different bouquets. The bad attitude and inability to help was enough for me to go elsewhere. read more

First class product and service. Always deliver the best and on time. Terrific variety for all occasions.

Placed an online order for flowers for my mother's funeral in April and there was an issue with my credit card. Apparently John, the owner of Dundee Florist, tried to contact me via email and on my cell. I was traveling via car from Virginia to Omaha at that time and hadn't accessed either my email or voicemail. When I got to Omaha the day of my mom's funeral, I heard John's voicemail. I felt terrible for not getting it sooner. I immediately picked up the phone and called Dundee Florist ready to apologize for my error--the same florist that I would stop by after school as a kid and pick out simple carnations bouquets for my mom. I thought it fitting to get her final flowers from them. I admit it was my error giving the wrong information for my card but when I called, John answered the phone and spoke to me in the most annoyed, condescending tone I've ever had a merchant speak to me. He was so put off by my error (no matter that I had just lost my mother) that he proceeded to lecture me over the phone and then was completely shocked that I told him I didn't need him to fill my order. I hung up with John and immediately contacted Terryl's Flower Garden--which I've never heard of prior to that day. I was treated with compassion and professionalism that John at Dundee Florist couldn't even come close to in his dreams. I will NEVER, EVER use Dundee Florist again--unless of course it falls under new management. I would HIGHLY recommend Terryl's Flower Garden. They did a terrific job (even in the "11th hour") and then called me to make sure I was happy with the order. As a side note, when I mentioned how rudely I was treated by John at Dundee Florist, my sister (who lives in Omaha) said "I wished you would have contacted me before you ordered from Dundee Florist because I could have told you what an arrogant A$$ John is!" Apparently his reputation proceeds him. It was so kind of him to send me a recent email to remind me to order my mom flowers for Mother's Day. Real professional business you're running John. read more

Customer service was terrible. I ordered a bouquet online, after reviewing their substitution policy, after 4 phone calls later they were able to verify my order and confirm payment. I gave the same card information 4 times, to find out that an employee was not entering the last 4 digits of my VISA. So, after a spotty start to the order, the recipient of the flowers sends me a picture of an arrangement that looks NOTHING like the Fall seasonal arrangement that I ordered in NOVEMBER (minimal substitutions should occur because of the season). I sent an email that I was concerned with the price of my arrangement and its lack of resemblance to what I ordered, and at no request by me, the driver JOHN showed back up to the recipients place of work, told her he would be taking the flowers back after I had already paid (again, this is all happening with no communication made with me, the purchaser). By the end of the conniption, John accused my girlfriend of "trying to get something for nothing" aka he accused her of being a scam artist thinking we were secretly arranging for a replacement bouquet to be sent at no charge on top of the original. C'mon I spent $90 dollars on a random arrangement and you compliment it by calling the recipient a thief. terribly displeased with the accusations, the final arrangement, and shotty business ethics. read more

I've read the reviews. I get it. The flowers are beautiful as are the wreaths and other gifts. They are reasonably priced. Keep in mind, there are several people working there. The previously-described "grumpy" guy helped me out so much recently that I had to post. It was after hours, the evening before Thanksgiving. I had been in earlier for stems to make my own arrangements and had dealt with a very friendly guy and equally friendly woman. Later in the evening, the "grumpy" guy answered the phone and was actually a bit surly until I explained my situation. I repeat, they had been closed for nearly an hour and he was working on clearing up a messed up order for someone out of state. He opened up for me, helped me, had a very nice conversation with me, and it turns out he's really nice. I imagine he handles the business side and doesn't need to have the customer service personality or the talent with floral arrangements. Give it a try. I will be a repeat customer. read more

I went in yesterday to have flowers delivered across town. Joyce Ann was very kind and helpful, and my friend was delighted with the arrangement she received. The prices for the flowers and delivery were very fair. I'll be happy to return in the future. read more

I called to order a floral arrangement and have it delivered. To my surprise, a lovely arrangement arrived at the requested location within just a few hours. The person I spoke to on the phone was very helpful, efficient, and friendly. Dundee Florist will be my go to place for flower deliveries in the Omaha area. read more

I wanted to send flowers last miniute to a friend who continually goes out of their way to help me. I didn't have a lot of money, but wanted to send something nice. Not only did Dundee Florist provide a beautiful bouquet of fresh flowers, but they went out of their way to make sure the bouquet looked more expensive than it actually was. It really meant a lot to me. Their customer service is excellent and their staff are very friendly. But you really need to go into the shop to experience the place. read more

I ordered an African violet plant to be delivered. When the plant was finally delivered, it was not very exciting. In fact it was a rather boring plant, I could have taken a few plants and put them in a basket and called it good. I was charged $56.00 for this which for that price I would have thought it would have been something nicer looking. I complained to the Manager and all he could say was he thought it looked good. He did offer to pick it up and give me credit. (Because people wish to have their gift picked up and have nothing). I would have expected a little better customer service. read more