My girlfriend and I decided to go with this animal hospital because of the great reviews we saw on…read moreGoogle. We weren't disappointed. The staff was friendly and helpful and they were able to correctly diagnose and treat our cat. He (Prince) is feeling much better now :). My favourite part of the experience was that they went through and thoroughly explained what was wrong with our cat, rather than just handing over a bunch of pills (which some animal hospitals do). Taking the time to discuss and explain everything makes all the difference. Thanks so much! Would recommend.

love them. They're closed at 6:30 pm but The doctor is very patient and nicely explained all…read morequestions that I had until 7. Rebecca is also friendly to me and my dog. worth every dollar because you know where you spend your money on and how you would benefit from those.

Once again I have had to head out to Russell to the vet - and, once again I'm impressed with the…read morefriendly, courteous, compassionate, professional service delivered by the team. Thank you to Dr Lackie for her care today and especially thank you to Emily for finding detail that I had forgotten about and which made a difference to the care Lexus needed.

This is the best and most caring veterinary clinic that we have had the pleasure of being clients…read more The vets are outstanding. They actually do care about your loved ones, and provide ongoing care and advice. The staff are friendly and treat our little ones with respect (we have an old cat) and warmth. The cost for treatment is relatively affordable. Hats off to Village Veterinary Clinic in Russell!!! Cathie C. and Robert M.

Amazing Vet! Dr. Cochrane extremely experienced, friendly and kind. He offers extremely flexible…read morehours, I've gone in at 9 or 10 PM for appointments and will accommodate schedules. He does multi animal pricing that's extremely competitive, flexible pricing based on situations.

Our cat was in need of urgent care (Jan 2021) and our own vet wasn't open (Sunday) so we called…read morearound a few places, none of which were willing to give us a specific time or even see us at all, until we called Eagleson. They were able to slot us in for 5pm on a Sunday! I mean... really?! That was just amazing all by itself. But it only got better from there. They were able to screen us 15min early when we arrived, and then we only waited 20min after our appointment time to actually be taken in. Usually at these places there's a much longer wait. The reception staff were wonderfully courteous, professional, responsive and caring. They were busy, and with extenuating pandemic measures in place -- creating its own challenges, yet they all still found the time to not only see us but to wear a smile. A truly exceptional team. The vet, Dr Amand, was also a real pleasure to speak with. He explained everything thoroughly and knowledgeably. He was receptive to our desire to have multiple tests performed so as to narrow down any potential diagnosis, but never 'pushed' for it. You could easily tell he was empathetic to the notion that maybe some clients just wouldn't be able to afford the fees and as a result might feel emotionally pressured to try and find such precious funds from somewhere. We have pet ins so we wanted all the tests done, and while he agreed that the more tests there are, the better it is, he still did not insist upon it. There was one small minor issue we had regarding a product purchase with which Jocelyn was able to offer total resolution to our 100% satisfaction. We didn't end up following through with her offer, as we decided to donate the product instead, however just knowing it was feasible was something we appreciated. All in all it was a remarkably comfortable experience. We do, indeed, recommend this practice to anyone seeking their services. From arrival to departure, it was a total of 2 hours and 45 minutes. Well done! And may I just say, once again to their team, thank you so much. We really do appreciate your help that evening.

On Saturday April 26 2025 we were forced to euthanize our companion of 11 years Bob The Beagle…read morewhile on a family holiday trip in Ontario. This was one of the hardest decisions we had to make, however the staff at Eagleson Veterinary Hospital guided us through the whole process with great care and compassion, for which we were very grateful. Edwin & Denise Voetman Winnipeg, Manitoba

Always a pleasure having Laura or Kate groom my dogs and cats! I have never had an issue with their…read morehours of operation and they are always friendly and accommodating.I am and will continue to be a loyal customer of Village Paws!

Cleanest grooming salon in the Ottawa area. Great value for price and quality of grooming. Owner's…read moreartistry is evident in the grooming as well as the shop. Friendly, gentle and great service.

Found a tick on my dog and panicked as I could not find our tick key. Called up our regular…read morevet(Greenbank Animal Hospital), who promptly told me I need an appointment (1.5 hrs time) or I could come get a key and do it myself. Arrived at the clinic 5 mins later, no pets in the waiting room, clinic rooms or coming in the door. The 3 vet techs and receptionist said they could not help me, gave me a tick key, pointed me to a bathroom and told to follow instructions. I was told to flush it when done, that nobody does testing on ticks anymore. My dog did not get any free cookies but ‍ I phoned another clinic and said I was a patient at another clinic and asked for information on ticks and treatments. I was told that I should get her tested after 6 weeks to be sure she does not have Lyme or any other diseases from it, as proteins would be present at that time. I am completely furious at the lack of service, compassion and out right not caring about my pet. I am searching for a new vet ( taking suggestions) however Greenbank animal hospital will NOT be getting anymore of my business as they OBVIOUSLY do not care about the health of their patience!!!

I am a retired senior who always get a bit of a panic attack when I have to bring my cat Buster to…read morethe vet, not only because he absolutely loathes leaving the house and going in the car, but mostly, I worry about the cost - and not because Greenbank's costs are excessive but because vet care for your furry pets is expensive generally. Having said that, I greatly appreciate how kind everyone at this clinic is to both him and I. They are quite a competent and special bunch!

Dr. Sarah Slater helped our family through some really tough times as our pets aged, providing…read morewonderful, top-notch care and sage, professional advice delivered with heart, warmth, and sincerity. Her staff are a dream team and the clinic is beautiful and clean. We really struggled to find a skilled, personable, and reasonably priced veterinary service in Ottawa and have stuck by her ever since. Thank you, Dr. Slater. We're so glad for what you've done and look forward to many years ahead.

worst service I have ever experienced. i felt like I was talking to a teenager chewing bubble gum…read moreand twirling their hair on the phone. she did not care at all about the client at all. I am sorry for who ever the owner or vets are here but you should know your staff are terrible.

I wouldn't go anywhere else. Every vet here is no-nonsense, kind, and they clearly love animals…read more Recently, my dog had a serious health issue and the vets worked tirelessly to get her through it without surgery. They did it. She's now doing amazingly well and she still has all her essential body parts! Plus, it didn't break the bank. If you want great care for your pet and honest, well-thought-through advice, look no further than the Village of Manotick Animal Hospital.

I find their clinic more at ease, less hectic atmosphere. It is less stress on your animal…read morewhatever kind of pet you love. The vet that I deal with is very pleasant, knowledgeable in her field. The rooms are quite spacious and clean. The Receptionists is very outgoing and ready to serve you. You feel the pleasant feeling the moment you walk into the clinic.