To Whom it may concern: We have known DR. "C" for over 20…read moreYears now and there is no better Vet .Doc. in our opinion in and around Ottawa and Russell. A German Sheppard / Rottweiler ( RIP ) and 3 Cats are in need of a good Doctor and G. Cochrane is the best. He is Respectful / Caring / sensitive to animals needs and our requests. We ( my Pets ) and my wife are very fortunate to have found this Vetenarian. Thank You for being there for us ( in the worst of times ) and in the best of times... Darlene&Lothar Brachmann ( Russell)

Once again I have had to head out to Russell to the vet - and, once again I'm impressed with the…read morefriendly, courteous, compassionate, professional service delivered by the team. Thank you to Dr Lackie for her care today and especially thank you to Emily for finding detail that I had forgotten about and which made a difference to the care Lexus needed.

This is the best and most caring veterinary clinic that we have had the pleasure of being clients…read more The vets are outstanding. They actually do care about your loved ones, and provide ongoing care and advice. The staff are friendly and treat our little ones with respect (we have an old cat) and warmth. The cost for treatment is relatively affordable. Hats off to Village Veterinary Clinic in Russell!!! Cathie C. and Robert M.

We have been going to Colonial for 11 years and without a doubt this is a place that looks after…read morethe owner as well as the cat or dog. I cannot say enough about all the vets I have seen and the tech and desk staff. They have been just wonderful for our animals.

I have been taking my pets there for 20 years and can attest that they are exceptional. They are…read moreprofessional, caring and love animals. The experience is personal like being among family. They are compassionate at our most difficult times and will always think of the pet's best interest and never the potential financial gain. They are fairly priced and go out of their way to keep try to keep prices reasonable in the face of increasing costs everywhere which we all face in these times. A huge thank you to Dr Brown and All the Drs and Colonial family. Highly recommend.

55 years of service! Knowledgeable and use great service providers, sales is their top priority.read more

From the owner: Show jumping, hunter, dressage, recreational -horses for sale of all ages and levelsread more

Our flights got cancelled due to the storm, and we advised them before visits were to start, but…read morethey insisted on full payment of the invoice anyway. This is their right but insisting on a full week payment was a bit heartless especially as we were a new client. But what really took the cake was adding additional charges that we never agreed to, to the invoice. So not only do we have to pay for the full week and Loving Paws provides zero services, but we also have to pay more than what we agreed to? We even pointed out that the contract and the website do NOT allow for these additional charges. They are very unreasonable and difficult people to deal with and would rather destroy a new client relationship over $22 plus HST in made up, unauthorized fees, just to pocket even more unearned money. It was a huge mistake trusting Loving Paws with our pet, given the type of person the owner is. UPDATE: After this review was posted, the owner agreed to remove the additional, unauthorized $22 plus HST. The fact that it took this review just to get them to remove unauthorized charges, on top them already getting paid a whole week's worth of payments for no services rendered at all, speaks volumes about this business. I would not recommend them at all. UPDATE+: The owner does not deny anything in my review. She makes it seem, like it's about $22, but it's not. She fails to mention that they insisted on being paid over $170 for an entire week that they did absolutely no work and no visits for, but were jerking me around to add another $22 plus tax to be paid about $200 to do no work, no visits and do absolutely nothing, due to my flights being cancelled. I was shocked as a new client that they would be so money-grubby, as if they couldn't rebook their sitter a week in advance? This owner is a pig, and I've only posted the truth which she doesn't even deny. He statement that I'm negatively impact a small business" is classic deflection, as any negative impact will be due to my truthful review about how bad this business treats a new client, grabbing $200 for doing no work and their taking advantage of the winter storm that ruined our holiday! Shame on these people

From the owner: Our sitters are highly qualified, skilled, and emergency ready with Pet First Aid & CPR Training,…read moreand more! Our team of professionals are trustworthy, reliable, dedicated, whom love animals and take great pride in providing excellent care to furry family members!