I backed my car into a snow bank and dented my rear bumper. A friend recommended Miltowne…read moreCollision to us. The receptionist was very polite to my husband on the phone and told him he could come by any time to receive a quote. Later that day we brought the car in. Ryan Stevens, the Body Shop Manager took a look and provided us with three options: 1) They would heat it up and try to pop it out. This would be free 2) #1 but then try to fix it up if necessary - no quote was provided for that as it would be difficult to know what was needed until they tried Option 1, or 3) Replace the bumper - a printed estimate was provided for us to take home (~ $1,000). Ryan didn't think this would be needed. He said that we could call the next day to let us know what we decided, but recommended we try Option 1 and go from there. We called the next morning as soon as they opened and were told we could come in immediately and that it would take about 30 minutes-an hour. 45 minutes after we arrived we were leaving there with a bumper that looked perfect. Overall, the experience was very pleasant. The place has a small family business feel versus a sleazy let's make a buck feel. We appreciated not having to pay for any labour since it still did take a bit of time to provide us with a quote and pop back the bumper. Thank you so much Miltowne Collision.

I've had a couple body repairs done to vehicles before but I've never dealt with someplace that was…read moreas good as Miltowne. The receptionist was really friendly to deal with, which is so rare in car repair in general! They were very helpful to me, sending a tow truck, sending a rental car etc... They really went above and beyond. The repair was also very reasonably priced. I would definitely recommend them to others.

Excellent services,Driver came on time experienced driver , no crashes, I am proud to use them…read moreagain

My battery decided to fail at most inopportune time. I contacted Nova Towing and Abell arrived…read morepromplty. He diagnosed as battery not holding charge properly installed a replacement quickly. It is so nice to deal with such a prompt and professional person. I have passed the company contact info on to my family and friends and would highly recommend any battery problem or towing requirement to contact Nova. Mike in Guelph

Visited CARSTAR on Rymal to repair a self-inflicted rear bumper dent. After a pleasant interaction…read moreat the front desk, I met with Thomas for an assessment of the damage and a discussion on possible solutions. Thomas was thorough in his assessment and opted to restore the dent as a temporary "fix" so I could take some time to decide on a longer term solution. CARSTAR provided this quick repair as a complimentary service and I was on my way in minutes. It was refreshing to have such professional service. Thanks.

Sadly my vehicle suffered golf ball to windshield damage this past Friday. I contacted Lex at…read moreCarStar on Monday morning. She ordered a new Honda windshield for me and it came in on Tuesday. I was able to get my new windshield installed the morning of the next day - their level of prompt service was second to none (helped that the part was not on backorder!) Upon pick-up they reviewed my work order explaining what each line meant. I can HIGHLY recommend this CarStar location - and should I ever need this type of service again - I know where I am going! Thank you to Lex and all the staff involved in my glass repair - it is so very much appreciated!

I had a very disappointing experience with CARSTAR Brantford…read more Initially, I brought my vehicle in for a minor paint repair. When I picked it up, I noticed that the edges of the door had not been painted properly. After I brought this to their attention, I was told there were no available slots and was booked for a follow-up appointment a week later. On the day of the second appointment, I dropped off my vehicle in the morning and was provided with a rental car. When I returned in the evening, I was shocked to see that the repair appeared to have been done with a manual brush rather than being professionally refinished. The quality of the work was unacceptable. They acknowledged the issue and scheduled yet another appointment for the second week of June. For the third visit, I was again given a rental vehicle and told the repair would only take a couple of hours. Around 3:30 PM, I called to check the status and was told the vehicle would be ready by 5:00 PM. When I arrived at 5:00 PM, I was informed that the work had not even been completed. I had to leave without my vehicle and was later told it would be ready the following day at noon. Unfortunately, when I returned the next day, the paint work was still not up to an acceptable standard. What concerns me most is the apparent lack of any quality assurance or final inspection process before vehicles are returned to customers. Had someone properly inspected the work, these issues should have been identified and corrected before delivery. I was also disappointed with the communication and overall management of my repair. The representative handling my vehicle never clearly explained why the work needed to be redone multiple times or why the promised completion times were missed. After multiple appointments, repeated inconvenience, and several opportunities to correct the issue, I am still not satisfied with the quality of the repair. Based on my experience, I cannot recommend this location due to poor workmanship, lack of quality control, and unprofessional customer service.

Dropped in late afternoon asking for advice on my front bumper that was not fully secure due to…read morebeing pulled forward while reversing from a parking spot. I was hoping they could do a better job of securing the one side than I had done and they agreed to have look. I was invited into the air conditioned waiting room and offered cold beverages and snacks. After a short wait my bumper was re secured on both sides and looked even better than expected. I was very pleasantly suprised that customer service was alive and well at this establishment and will most definitely return for any further needs. Many thanks

I was referred to Fix auto by my insurance after I got into an accident…read more Jessica is professional ,nice, accommodating and always updating me and answering all my concern. When i got my car back, not only were the damages fixed but it was clean and looked brand new. I will highly recommend this shop.

Car looks perfect thanks. On time, perfect colour match, swift organization in and out of rental…read more No unexpected problems, they delivered what they promised, and worked with my insurance company which was good. Got the car back cleaner than I brought it in which was a nice touch. Very happy to have chosen such an establishment.

The owner Chris...is a very decent Mechanic and Business owner in my opinion...as I was in a pinch…read morewith my older car not running good at all and had pulled it out of Canadian Tire garage ( wasted time and money!) and the other shop Adriatic Auto repair ( Peter)...dragged his feet for a week and Still didn't fix it! ...I made few calls around town to see if somebody cold help me and everybody said about two weeks before could get in. Called ...C&S Auto on Victoria St in Kitchener and got owner Chris, who said come by for one o'clock, which I did...and was Back on the road and hour later, car running Great!! Also, went back the Next day and they put my 4 snow tires on ($40) Now ...Thats what " I CAll Service! All his Staff were very efficient workers as well! THANKS guys, Al in Kitchener

Worked great with us, communication was on point and felt like we were treated very fairly! Will…read morerecommend! Thanks Chris! Sabrina

Great experience, very fast, friendly, helpful and priced well. Also important is that they have a…read moreflatbed truck which I find, obviously, more convenient. I will definitely use this company again. I highly recommend that you try this towing service.

After waiting over an hour with another tow truck that forgot me ICalled AC towing Alex because he…read morewas the first on yelp for Best reviews He was amazing told me he be 20 mins he was there in 16 minutes kind courteous and professional ! Ive programmed him in my favorites for towing and heavy duty machine rental

Kham Cam Phavongxay I bought my 2015 Acura TLX from…read moreUnitedz Motor on June 16, 2025. It has minor problem with the tire pressure monitor system and also tranmission warning link to Acura indicator on. They help me repairs all of those problem now is great. Thanks that i appreciated their business

Complete disaster. The owner is such a rip off. Doesn't have sense to talk to the customer:…read more Charged me exorbitant dollars to fix small issue and after 1 day the issue game back. Never recommend this place to anyone. when I went back next day the guy was like I will charge more for diagnostic of same problem. Had to leave there and then. Note, spent entire day to see what the guys were doing and they kept on doing diagnostics.