Sorry so long, but so real ! I was driving from Memphis, Tenn back to home Chesterfield, Va. (20…read moremiles south of Richmond, Va). I was in Knoxville when a piece of small equipment fell off of a flatbed transfer truck right in front of me and busted my tire. The driver did stop and put my donut on. It was a Sunday and I could not find a tire shop open. I did finally find a shop who showed me the rim was also busted and they did not have one to replace it. I drove from Knoxville, Tenn to Christiansburg, Va. when I felt I could not keep going. Late at night so I stayed in a motel and Monday morning started calling around for tire place. I first needed a rim - I found Bill's used auto parts who had a rim for me. Shawn was so helpful and had me to go Quality Tire and ask for Jack. It was right down the road which was perfect. Jack and his crew were amazing. So kind, so helpful and quality says it all. I had been through so much it was nice to take a deep breath and feel I was in good hands. All was put on perfectly and I headed home. Funny thing did happen. I stopped near Lynchburg, Va. to get a bite to eat and my Jeep would not start when ready to hit the road again. I could not find my Fob anywhere. I called Jack at Quality Tire Tire to see if it was left there because it was already running when I got in it to leave. Jack was so kind and helpful looking around everywhere at his shop, etc. He had me look around the car and then suggested looking on the top of the car. There the keys were - by the luggage rack on top of the car. Shocking the keys/fob stayed on the top of the Jeep for over 90 miles !! Jack was my savior/hero. After everything that happened to me, it was wonderful to know people cared and were 100% perfect. Deborah Best

On our way to Florida and our brakes failed. Pulled into a Dollar Store parking lot and asked a…read moregirl if there was a brake business near by. She told me to come here. The Manager at first said they were busy but then checked out the brakes and knew what the problem was. He gave us a price , ordered the parts and we were on the road again within an hour. And the price he quoted us was exactly what he told us it would be. Everyone that worked there was very ni r and friendly . It was a wonderful experience .

I can't recommend this shop enough. The quality of their work is outstanding, my car looks back to…read morenew, and the attention to detail is second to none. What really sets this place apart, though, is the way they treat their customers. Mr. Garrett, the owner, truly goes above and beyond to make sure everything is done right and that you feel taken care of throughout the entire process. The pricing was very fair and transparent, with no surprises along the way. Communication was excellent from start to finish--I always knew what was happening with my car and when to expect updates. That level of honesty and care made the whole experience stress-free and reassuring. It's rare these days to find a business that combines high-quality craftsmanship, genuine customer service, and fair pricing, but Mr. Garrett and his team do exactly that. If you need auto body work done, this is the place to go. Huge thanks to Mr. Garrett and his crew--I highly recommend them to anyone!

The #1 best choice if you have exhaust system issues. Saved me LOT'S of MONEY! Exhaust works…read moregreat! You lose if you don't go to Robert's Muffler and Repair. I will be a repeat customer.

I went to Mr. Roberts because several people recommended him. He ONLY does exhaust systems, which…read morewas what I needed. I am sure he is honest and hardworking. He looked at my car and told me I needed a gasket replaced on the exhaust system. He does not carry parts and he wanted me to drive around town, find the gasket I needed and then return. He could not tell me what size or type gasket I needed or where I might find one, EVEN THOUGH THIS IS ALL HE DOES! Do not waste your time with this man, go to United Muffler on Roanoke Street and let a professional fix you car. This man would be out of business in one month in most places.

Horrible experience with Land Rover of Roanoke service department. The mechanic failed to attach…read morefan shroud correctly which caused more damage to coolant system. I've politely called both Tom Sloan (Svc Mngr) and Bryan Vess (GM) to have a discussion and review the facts. Neither has demonstrated the professionalism to return my call. I can only conclude that this dealership should not be trusted to stand behind their work nor respond in a manner that one with integrity would expect.

Scott in Land Rover Service is amazingly knowledgeable. I can describe a wonky sound or symptom…read moreand he predicts with better than 90% accuracy what it needs and approx how much it will cost to fix. He consistently goes above and coordinating service appointments. He even had my car dropped off at the airport for me once.

Excellent and friendly service. Very knowledgeable and very reasonable. I have been going to them…read morefor years.

Great customer service along with reasonable prices. I'm planning on going back for more stereo…read moreupgrades.

I needed a shop to install a touch screen receiver, backup camera, and tint the front windows on…read moremy son's Ford Escape. I reached out to Matt with Franklin County Customs and he said it was no problem to install the items I purchased. Matt was very professional, polite, and very informative about the installation. He provided me with several options of the tint and explained in detail the features. The stereo installation, backup camera, and window tint turned out perfect and looks like a factory install. I'm more than pleased with the outcome and highly recommend this shop. It's a 40 minute drive from Roanoke but well worth it. I will definitely be using this shop again! Thanks Matt! Your company did an outstanding job!!

i have been going to David Waker's for routine service and very complicated car repairs for at…read moreleast 11 years. david is a thoroughly experienced and knowledgeable and able mater mechanic who knows cars inside and out. He is that wonderful combination of real competence and honesty and integrity which are the true hallmarks of a terrific mechanic.

Great guys, very honest! Can find parts quickly for less common items that are hard to find for…read moreother shops. They have a garage and mechanics in house. Turnaround is quick. Would definitely recommend.