They are always on top of it. Great work and very knowledgeable. Price is fair. I take all my…read morevehicles (personal and business) to them.

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

Super friendly and amazingly helpful folks. I bought a set of tires for my trailer from an…read moreonline retailer expecting to drive almost an hour to Roanoke to get them fitted by a recommended installer. Gave Lakeside Tire a call at 4.45 PM one day, the next the tires were in and installed on 2 wheels an hour after dropping them off and they squeezed them in between jobs. Saved me so much time and trouble driving all the way up to Roanoke from Westlake. Great service and a great price. Definitely recommend if you need tires replacing whether you get them there or not.

If for some reason you want to pay more and get less this is not the place for you. If on the other…read morehand you want an honest family owned and run business I highly recommend them. It was very clear there was no attempt to up sell anything and the differences between the various tires I had an option of were spelled out very clearly. They not only did the service requested but added one additional item at no charge because the owner just thought it would be the best thing for the life of the tires. They also offer free life of the tires rotation at the appropriate interval if you have purchased the tires from them. To me honesty is the most important aspect but when it comes with excellent less expensive service that is pretty hard or impossible to beat.

Tune up 800+. They left a screwdriver in the engine fan which broke it and car overheated. I found…read moreanother screwdriver sitting on the engine. I called them and they said it was unbelievable. Very rude and I don't recommend them at all.

Honest and certified mechanics, after a costly mistake at Mr T shop , Speedway help us fix are car…read morecorrectly. Thanks Trina !

They are pitiful. I made an appointment online, everytime i showed up, I was told " I don't have…read moreenough people to look at it today" After I have took off work. Wasting my time. Terrible!! 0 stars

I would not even give a 1 star. This place is absolutely terrible. They replaced the transmission…read morein 2018 on my Silverado truck. No the vehicle was not purchased here, however they did replace the transmission as it still had the Chevy warranty. Called service dept and told them the transmission was going out again. They said they could not tell me over the phone if the warranty was still active so I had to bring the vehicle in. So drove so slow to get in there on highway and then they tell me they scammed it and it was the transmission and I would need a new unit. Well duh that's what I told you. I was then informed it would be 6,000.00 and I said I'm no I'll just have the bank come pick it up. Because this is the second Chevy transmission not only on the Silverado but my suburban as well. So I told them I would come pick it up. Well I did and they charge me 150.00 to plug it up and tell me it was the transmission when I already told the dude that what it was. I have recordings of phone convos of anyone needs it and a pic of receipt I'll post.

They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

The gentleman that always repaired and serviced my vehicles retired a few years back. I went to…read moreseveral places for service and repair issues and the only one that met my expectations was Auto Tech in Collinsville, VA. They have always gone out of their way to work around my schedule and not theirs. I have never had any issues and the maintenance and repair work has always been excellent. John W

This place RUINED my vehicle. I took my vehicle there to be diagnosed for a problem with the motor…read moreso they could run everything through carshield and fix it and get me my car back. Well, let the nightmare begin. I get a call that my keys don't communicate with the vehicle, funny, I never had any problems and neither did the tow truck driver the day BEFORE I got this call. So they say they have to remove ONE BOX for it to work. I say ok your the PROFESSIONAL do what you think is supposed to be done to fix my car. Well, that leads to wires being cut, fuse box disconnected and left like that, 3 computers being deprogrammed, and I STILL have not gotten a diagnosis. Not to mention they tried to charge me for a diagnosis they NEVER did and charged me $80 to tow my vehicle from one lot to one right next to it. So thanks to this garage, my vehicle needs a $1600 wiring harness, 3 computers reprogrammed, and only God knows what else because this is where the new mechanic got before I had to tell him to stop because I now have to get rid of the vehicle in the state it is in because I can't afford repairs that this garage has caused on top of the problem they NEVER even diagnosed. I am now out a vehicle to get my kids around thanks to Auto Tech. Oh and when I came in to tell them what the initial problem with my motor was doing, the sounds it made and how it acted, the confused look on supposed to be experienced mechanics, should have been my sign to take my vehicle elsewhere. Just be cautious of sending your vehicle here, if I hadn't I'm almost certain I would have my car back by now, instead I'm out $5,000 for the car that we just bought in February, and time, and a way to get my kids where they need to go.

Performed as promised and within estimate. Yes, two weeks to get in (shows good reputation, no?);…read morelittle gruff around the edges; don't run your vehicle through a wash at the end. But did the work (water pump) as estimated and on-time.

I had battery issues while I was out of town. The battery tray was broken and the cables had some…read moresparks since they were damaged. It wasn't safe to drive home. The auto repair shop was booked through the end of the month but agreed to work me in. A day and a half later, everything was fixed. The employee was resourceful about finding parts. The service was professional and expensive.

4/17/15 It all started with a "check engine" light. Three…read morediagnostic evaluations later, I was told that a new catalytic converter would be in my near future. Fourteen hundred dollars!!! Say what? Fourteen hundred dollars for a catalytic converter?! No way! I've found that overpriced quotes are the norm in the DMV. When I get quotes like this, I immediately call my dad in southwestern Virginia. He possesses a wealth of car knowledge and when I tell him about the ridiculous repair quotes from shops in the DMV, he immediately calls around to the local car repair shops to find parts and better prices for labor. On this day we were directed to Performance Automotive by my dad's buddy by the name of Tadpole, that works at the Napa Car Parts Store. We were told that Performance Automotive, a family owned business, had a state of the art diagnostic machine. The Napa Store and Performance Auto are on the same street so it took us no time to get there. The garage is not directly located on the street so it took us a few minutes to find the garage. We arrived and were immediately serviced by a young lady with the infamous state of the art diagnostic machine in her hand. She hooked up my car and within minutes had a diagnosis. Turns out I don't need a catalytic converter. The service engine light could be an indication of numerous things. I was told not to worry as long as my car is running fine. She even told me I could drive to California at that very moment! :) My dad and I left confident in the diagnosis and relieved that I didn't have to spend any more money on my car!

Bobby done a great on my mother's 2008 Toyota highlander good people here folks highly recommend.read more

Could not recommend this place more! While on a road trip from New York to Missouri, my Subaru's…read moreengine coolant over-temperature light came on 10 minutes from JR's, so I drove to JR's immediately. I've had this issue for years, and no mechanic has ever been able to truly solve the problem. With JR's experience, he immediately suspected what might be causing it and helped get me out the very next day. The staff was incredibly nice, helping me get to a hotel for the night and making sure I was well fed while stranded unexpectedly. I'm incredibly grateful that of all the places I could land, it was JR's shop in Altavista! Go in expending kindness, generosity, clarity, a fair price, and an answer for your car being fixed when you're in a rut!

I brought 2 of my vehicles to Jrs for oil changes and inspections. Different days an times of the…read moreweek. Easily rescheduled one due to my work schedule. Both times I was impressed with how fast and efficient the work was completed. The available service work each will need or needed was sent to me via a link and was detailed and priced. I didn't at all feel pressured to accept any service which was nice, just a heads up on what might need addressing in the future. I will be back to Jrs in the future for more service work.