I would like to preface that DBS was once a great and highly recommended contractor by our family…read moreafter our first dealings with them. They put in an egress window and a waterguard system as well as waterproofing a basement bedroom. However after the last 6 months of waiting on return calls and having to be the one facilitating the communication, i am done with them. Our basement flooded and we suspected the waterguard system might have failed in some part so after a painless experience of 2 contractors coming out to test it back in August, they found a leak and would be coming out to patch it up and put our finished closet (put in by them the fall previously) back together. 8/19 they came out to assess the 2nd time and then it wasnt until a month later they got out to actually do the patch job. Then this lead to multiple phone calls on my own accord to find out when they would be back out to put everything back together. I was told by the contractors each time they would pass along that it needs to be scheduled and multiple staff in logistics it would be scheduled only to be met with delay after delay (the contractor even texted me on 11/4 saying he wouldnt be able to make it and would work to reschedule.) jump to end of that week and no call so we scheduled for the next week 11/13 with SUPRISE!! NO ONE SHOWED UP! I called and allegedly a subcontractor needed to come out to finish the job and i would get a call back that day with more info. NOPE! Called the following week and got bounced to Serena's voicemail multiple times with no return calls until i called back 11/21 and pushed for more answers. Allegedly they needed photos for the contractor to know what materials were needed (never was told that and don't you think you could have gotten those photos when one of the other crews was out?!) I sent those photos in and now we are 4 weeks after the fact, no one is returning my calls and i'm fed up. What good is a lifetime warranty when the workers coming out to dismantle my closet only leave it in disrepair as if i havent already spent 30K with your business in the last 2 years! This has been a nightmare and as a hospice nurse i had a thought occur to me as it played out multiple times, waiting for calls back or someone to show up: i pray no one has a loved one dying on hospice and their nurse cannot make it to comfort them because they are waiting around for someone at DBS to show up and do the job they promised to do!

Their billing and contact practices are less than favorable. I would not trust what they put int…read morehe contract to be the same as what they bill their clients.

I scheduled Northern States Basements Systems to install a sump basin with 2 pumps, 30ft extra…read moredrain tile and several cleanout ports to my existing drain tile and discharge lines. The gentleman showed up on time and had the job completed twice as fast as expected. The workers were very professional and left the jobsite extremely clean. I was expecting to have a bunch of concrete dust and residue to clean up behind them. But it was as clean as I could ask for. I would strongly recommend calling this company to solve any water related issues in your basement.

From the owner: Northern States Basement Systems is completely dedicated to the Basement Systems philosophy and…read moreapproach to controlling water, moisture, humidity, and other crawlspace and basement problems. Our mission is to provide high-quality custom designed systems and total service to each customer within the communities we serve. We have worked with the City of Duluth and Proctor on their I & I program for many years, installing many sump pump systems to keep the water from going into Lake Superior. We are currently working with the City of Eveleth installing Sump systems for their homeowners. Our intelligent, proven approach to the design and installation of permanent solutions results in dry below-grade spaces.

They are simply the Best in every area! Honest, great communication, punctuality, fair pricing and…read moreprecise workmanship!

I called them to build a deck for me and after talking with then I realized they can help with all…read moremy projects around the house, they have experience in everything I asked about! They sent us a free estimate within a couple days!! Pricing is fair and they do an excellent job! Very nice people to work with and I will be calling them again soon.

After speaking with him personally on the 14th of April setting a 9am appointment for the 21st at…read moremy summer home, a 2.5 hour drive for me. I arrived and sent A text at 9:10 AM In which I said, I hope we're still on for today. He called me back within a minute asked me where I was located and asked if we had talked on the phone. I indicated the day that we talked on the phone that we set an appointment for 9 o'clock today. Told him where I was located and the excuse given was that somebody had called out today and he had to go up north. This was a lie. He didn't have me on his calendar and wasted five hours of my time for a fruitless trip. Beware!

From the owner: PACE Residential is your premier choice for high-quality insulation, drywall, and remodeling…read moreservices. We offer both spray foam and blown-in insulation options to meet your needs. Need a remodeling company? We've got you covered! Our specialties include framing, remodeling, drywall, and finishing work. We proudly serve the greater Superior, Duluth, Hayward, and surrounding areas, catering to both residential and cabin homeowners.

The crew did a great job on our new construction project. Great communicators and dependable!read more

From the owner: Minnesota Coating Solutions in Saginaw, MN is a Polyurethane Spray Foam and Polyurea coating…read morecompany that specializes in custom coatings and spray foam insulation.