I truly appreciated Damien. He made me feel secure about my decisions and he saw things that I did…read moretoo that others did not. Ive had mixed feelings about the work that was done. I had a previous review that was quite negative but I was frustrated about something. So I am editing my review. Even with the issues I have continued to tell people about them. My apologies to any employee who may have read my previous review. Yes, I would use them again. Ill be calling you Damien. :)

Dryco is an awful company. They came into my house after a flood. Someone from their crew actually…read morestole a construction light from me. From there they removed some radiators (a completely unnecessary step and one made to create more work so they can charge more money). They did not completely drain my boiler system and it resulted in my boiler being damaged costing me over $14,000. There whole deal is to try to squeeze as much out of your catastrophe as possible at your expense. I would avoid this company as much as possible.

Made the stress of buying a home worse. The agents I had did not respond to requests I made and I…read moreneeded to have my boyfriend call to in order for them to follow through. They worked for the seller and not me. I was so disappointed with them. This is the 4th home I have bought and I have never been treated so poorly or worded with a husband/wife team who were so unprofessional. When reported to the owner, there was no follow through. Working with this company cost me thousands of dollars and I was not represented by them. They did NOT work for me, they did NOT make buying a home less stressful, I would NEVER use this company.

Spoke with les adolphson and Tom nooyen from Adolphson Real Estate in cloquet. Both are very…read morepersonable, very polite, and very professional.

They came out the same day when we had issues with our furnace that is 2 1/2 years old. And of…read morecourse it was when the weather was at its coldest and on Sunday.

While selling our house a home inspector advised we have our boiler check for leaks and to make…read moresure it was functioning. We called Brent's and asked them to do just that nothing else. We knew our boiler was 30+ years old and so did our buyer. When they came out to do our inspection they said our boiler was spewing carbon monoxide at start up and needed to be replaced because parts were unavailable. After getting a second opinion and talking to the gas company it was explained to us that all gas boilers expel a certain amount of carbon monoxide at start up otherwise they would not lit. When testing for carbon monoxide you wait a reasonable amount of time before testing for carbon monoxide. Our boiler was tested by another professional and the gas company and was deemed usable but old. I truly feel Brent's tried to take advantage of our situation and was dishonest on many levels. 1. I had to call the office to have the invoice read to me because it was unreadable. 2. They wrote the invoice in a way that that made our boiler sound unusable by saying it spewed carbon monoxide and was rusty. 3. When I asked for the cheapest replacement possible they quoted a boiler that was NOT the cheapest replacement per the other company we had come in AND the gas company. 4. When I asked to re-word our invoice because they made it sound like our boiler was unusable and that was untrue.. They told me that would not do that because it was morally wrong and untrue. I guess Brent's Heating and Cooling I would have your office staff look up the definition of morally wrong because lying to sell a new heating system is "morally" wrong. Do not call them if you are looking for an honest opinion.

This company is very professional and helpful. I have them clean and inspect my chimney and wood…read morestove. They are very thorough and informative on care and maintenance. They also cleaned out my dryer duct. They always arrive on a timely manner and their prices are very reasonable for the excellent quality of service they offer.

We are THRILLED with the service we received from Black Goose. They were excellent communicators,…read moreasked for photos of our fireplace so they could bring the appropriate equipment. They communicated at every step, and arrived on time. Aaron and Dick were professional and made sure every inch of our house was covered and protected. They left our home cleaner than when they arrived. They provided pictures of before and after of our chimney, and also gave us advice on how to keep our chimney safe. I also got a call from the owner after the work was complete to thank us for our business and also to ask if we were satisfied. This is a great company!