Thank you Nikki for taking such good care of my fur baby, Jody! She came in with her Winter coat…read moreon in need of much attention and you did an awesome job! You did a great job keeping her Westie lookThank you for cutting her nails and filing them too! We will definitely be back for more grooming. Rita Axel

brought my first Pekingese to Nikki many years ago. No one else could handle her but Nikki could…read more Took my second Peke to Nikki for 11.5 yrs also. she was also somewhat difficult but Nikki was great with her. i now have a 15 mo old Cavapoo & Nikki does a great teddy bear cut on her. Highly recommend this place for grooming.

Super friendly and always do an amazing job with my two shih tzus and leave them looking so neat…read moreand cleaned up! Tried a lot of different groomers and they are by far the best, 10/10 recommend.

Nice owners, lacks care and attention to the cut. our dog…read morehad nails that were uncut, lots of tufts of hair that were clearly missed during the grooming process. And the paws were not cut/shaved, so he slips and slides all over the place when he shouldn't. Whoever cut his hair was in a rush, or was not very skillful. We will not bring our dog back again. On the plus side, the dog returned ok, so if you're just looking for a place where you dog will return alive and get (most) of his haircut, go for it!

My Ava doesn't like hair cut but the treat her so good here,not a long wait they always have quick…read moreappointments as well

I've never taken the pooch to the groomers before, but after eating someting that didn't agree with…read moremy pup, she puked all over the place. Then rolled around in it. Wet pukey dog smells really yucky, so I decided it would be worth it to pony up some money and get the girl a bath. I called around and Groomingdales picked up right away and quoted me a price of $40. I took her straight away, and they accomadated us without a wait. 2 hours later she was cleaned, nails trimmed and she seemed pretty happy. Will definitely be going back.

Every time I've taken my chihuahua in for a nail clipping, they take her right away and we're…read morefinished in about 10 minutes. They are professional and kind.

First time using this groomer and we couldn't be happier. We provided an old photo of our dog with…read morethe kind of haircut we wanted, Melissa did exactly as we asked. Pleasant atmosphere and great customer service, an overall positive experience for us and our pet. A+++

We brought our 2 Australian Labradoodle in for a grooming and unfortunately, we were really…read moredisappointed with the result. The haircut was uneven and didn't follow the instructions we clearly gave at drop-off. We asked for a simple trim, but parts were cut way too short while others were left long and scruffy. It looked rushed and careless. It's frustrating to pay for a service that didn't come close to what we asked for. We won't be coming back.

Been using this pet groomer for a couple years now and I'm always satisfied! Workers are amazing…read morewith the dogs and the haircuts are always spot on!

We just picked up our dog Odin from Passage East Kennels after a week vacation, and we could not be…read morehappier. Odin was happy, clean, and in great spirits when we picked him up; showing that the staff showed great care in taking care of him over the past few days. We paid for an extra hour of playtime each day, which was an incredible offering - we even got a small report card from each session of play with what Odin did. We felt safe and comfortable leaving Odin at Passage East Kennels and look forward to another vacation in the future, knowing Odin will be taken care of.

Horrible, they left bruises on my dog after leaving my familys precious golden doodle, rocket we…read morecalled him before the incident happened... and he could never walk again. I would never leave my dog here again, and the situation is currently being pursued.

Like Elana, we are former clients of Unleashed and stuck with it for a few years. It was fine at…read morefirst, but as it's grown, it's degenerated so much that we no longer feel comfortable leaving our pup there. The space smells horrible -- like urine and bleach -- and dogs in the facility always sound horribly sad. (We've been to numerous doggie daycares in a great many years of being owned by three successive dogs. They don't always sound or smell this unpleasant.) You receive no information about your dog's day unless you sign up for that "perk" for an additional surcharge. (This really rubs us the wrong way!!) They pep your dog up at pickup by giving them a biscuit right before they open that last door, but I have my doubts about whether or not our little girl has actually had an enjoyable day. She always needs to relieve herself as soon as we pick her up, which means that the daycare is not giving her enough opportunities to go during her time there. She is exhausted, not as a result of good physical activity, but because she hasn't been able to sleep or rest during the day. Prices keep increasing and are now higher than many doggie daycares in NYC (where rent is, I'm quite sure, much more expensive). We've met some pleasant employees (including our favorite, a woman who claims she doesn't like people, but is actually quite kind). But I have to concur with Elana that some are just unhappy, rude, and strangely power trippy. Luckily, we've found great sitters and walkers through Rover and some wonderful neighbors. Fingers crossed that we never have to use Unleashed again.

I use to bring my dog to unleashed but now I bring her to Wags in Danbury and oh boy what a…read moredifference, its like night and day. At first Unleashed was ok only because it was close to my home so it was very easy for me to drop her off when I needed to. The part owner Jasmine is extremely rude and has absolutely no personalty, she will only treat you nice on the first day then after that, don't ever expect a hi or any mannerism, I also had a bad experience with one of the staff members I believe her name was Natasha extremely rude and disrespectful, I would come in and always say hey good morning or good afternoon and her response was always half day or full day never no hi or good morning or good afternoon very odd customer service especially when leaving your dog whom is like family, I found myself feeling unsafe leaving my dog there and constantly looking at the cameras, I felt if they can be so rude to me how are they going to treat my dog. I ended up having a dispute with Natasha at one point because I was extremely frustrated with the lack of hospitality. I then called Jasmine the part owner and got the most oddest response from her. She literally told me that she can train her staff till she's blue in the face and it doesn't matter because there gonna do what they want and then followed up with saying she can walk a horse to a river but can't make it drink it. I said WoW I'm done! if you can't control your staff then what kind of business are you running. I feel really bad because the male part owner David actually called me to apologize and offered to help out and also talk to his staff on manners but unfortunately it was too late for me, I will never bring my dog there. The place always smells like dog urine, looks dirty and the staff is constantly on there phones no interactions with the dogs and would stop the dogs from playing by spraying them with water bottles, which is odd, since most people are paying for there dogs to interact with other dogs, I know thats why I take my dog there. All this was witness by me from the cameras. I ended up doing my research and found WAGS in Danbury, OMG upon arriving, the place was so CLEAN AND FRESH and I was greeted with manners and such amazing hospitality. They have over 15 rooms for the dogs to play in both inside and out. There price was cheaper then unleashed and they even offer snacks for FREE! the place and people were amazing. If I can give them 10 Stars I would! nothing compare to Unleashed, which between the untrained staff and cleanliness, they get 0 Stars. My dog doesn't know if a place or staff is good, all she knows is having fun with other dogs, so in that aspect she would love to go to unleashed. PLEASE DO YOUR RESEARCH! THERE ARE WAAAAAY BETTER ESTABLISHMENTS TO TAKE YOUR DOG then Unleashed! Not worth it and my dog would come home smelling really bad every single time!

My Mini Dachshund was groomed in an hour at a very reasonable price. I would recommend.read more

Finally I found a groomer who listens and gave me exactly what I asked for. I couldn't be happier…read more We just moved into the area and was looking for a new place . I Tried L**cky Pa*s in Brewster first time around and they shaved my dog completely to the bone .I asked for a specific cut and when I picked my dog up they said we shaved because he was matted . The owner was so unprofessional unapologetic and blamed me for there mistake!