Stablers came to my house this afternoon to trim a bunch of trees that were overdue for a trim…read more They not only trimmed all the trees, but used their lift bucket and trim the tops of my trees as well. Everything was cleaned up and not a twig was left on the ground The price was great as well. I've had them come out for emergency tree cleanup, as well as tree removal, and they've always done an awesome job!

They agreed to cut the trees but leave the stumps because we did not want to pay for the stump…read moregrinding. These guys left a "stump" that is over four feet tall. They said they would come back but have not. Worst part is that I have no recourse with them because it was a neighbor who originally contracted this work to be done in a shared space. They took our money and still haven't come back to finish the job!

Great company. Jesse is honst and professional. They got rid of my old eye sore tree quick and…read moreefficiently. They were so fast, I was mind blown. They didn't cut a single corner either. They're a big company but they made me feel so important during service. 10/10 recommend.

Key Points: * Poor communication and lack of transparency…read more * Work performed without notifying the homeowner * Failure to follow agreed-upon instructions * Left property damaged and cluttered * Unclear and inconsistent payment practices Need to be micromanaged Review: I had a very disappointing experience with Appalachian Tree Co. that I feel others should be aware of before hiring them. I had a large tree on my property and that leaned over into my neighbors yard. My neighbor asked me if I would mind removing it and we agreed to split the cost of removal. We both gathered quotes from multiple companies, and all prices were comparable. Since my neighbor was paying half, I agreed to go with the company he suggested--Appalachian Tree Co. I contacted Jessie, the owners son, to get a quote on a second tree entirely on my property. I signed documents for both trees, and Jessie said he would schedule the work and get back to me with a date. A week and a half passed with no update. When I mentioned this to my neighbor, he told me Jessie had already called him and scheduled the work for December 16th. That was a red flag, but I initially assumed it was just an oversight. The morning of the job, the crew arrived early. I was never notified they had arrived even though the trees were in my yard. Instead, they contacted my neighbor by knocking on his door. My neighbor began texting me, suggesting I come outside to watch them to make sure they were doing what I wanted. I was working from home and in meetings, which made that difficult. He stood out back while they worked. Part of our agreement was that I wanted smaller wood left for firewood and the wood chips spread neatly in a flower bed, with the yard cleaned up of wood chips and saw dust. During a short break, I spoke with Jessie, who showed me a small pile of wood set aside. I asked for more and agreed to pay him extra cash on the side to cut some of the larger pieces down to usable sizes. We agreed on an amount and I gave clear instructions on where to place the wood. About 40 minutes later, Jessie called and asked me to come outside. I stepped out of my meeting just as the last truck was pulling away. My yard was a mess, divots in the lawn, debris everywhere and my driveway was blocked by massive, uncut tree trunks. This was not what we agreed to. When I pointed this out, Jessie said his crew had already left and there was nothing he could do. I asked him to take the wood with him since it was blocking my driveway and I had no way to move or use it. He refused, again saying his crew had left. I even asked how much it would cost to remove it, and suddenly they could be removed for $200 extra. I asked if he expected that price plus the cost to cut the trees into usable pieces as we agreed and he said yes. My wife and I agreed we weren't going to pay extra just to fix a problem they created. I attempted to pay for the agreed-upon tree removal and would give him $150 to take the big tree stumps but Jessie told me to call the office for payment and also they wouldn't take the tree stumps or help me move them out of my driveway. He became visibly upset, got in his car, and left. I was left apologizing to my neighbors for the damage and mess in my yard, something no homeowner should have to deal with after paying for a professional service. To make matters worse, when I called to pay, I was told there would be a 3% fee for paying by credit card, something that was never disclosed in writing. That fee would have been nearly $100. I asked about Zelle and debit card payments; same 3% fee. I then offered to pay by check and was told I'd need to personally meet the owner to hand it to him. After pushing back, they finally agreed to waive the 3% fee for a debit card. Even then, my bank called me because Appalachian Tree Co. attempted to charge my card multiple times, triggering fraud alerts. I had to confirm one charge was legitimate and block the others. Overall, this experience showed a serious lack of communication, professionalism, and accountability. I cannot recommend Appalachian Tree Co. based on how this job was handled from start to finish. Attached are pictures of my back yard after the tree was cut down. My neighbor stood guard and made sure they did that job correctly vs my front yard. Update. After this review Jessie texted me December 18th and agreed to come make things right by fixing the divots in my yard and removing the mounds of sawdust. Unfortunately as of today he never followed through and I ended up fixing my yard myself

I highly recommend using Jason's Lawn and Landscape. They were very professional,hard working and…read morerespectful of our property. They cleared all the weeds, neatly trimmed all the shrubs and replaced eight dead ones with new ones. The price was fair for the all day job they did. We will definitely use them in the future.

horrible experience Damaged my property and tried to "fix…read moreit" did an awful job Had to be asked to please clean after themselves and left debris on my neighbor's property Then proceeded to go on my neighbor's property when I hadn't even informed them. I am disappointed; they took over some money but not enough

Outstanding same day service and very competitive prices. I've found a new tree man!read more

I have never been disappointed with Roberts Tree Service. Robert is a thoughtful man making great…read moresuggestions to improve property as he reviews your job. The men working for him are efficient and clean up as they go. His estimates are competitive and have never defaulted into something else. I have used him twice and recommend his work. He has always responded quickly for an estimate. I appreciate his responsiveness and quality of work.

Gave me the desert landscape I always wanted to retire to, right here on…read moremy lush, flowering, bush,tree +plant filled garden 1 1/4 acres lot in Maryland. What a surprise ! I didn't have to move to a western state with uncertain weather or politics. Chris is a wonderful, thoughtful,considerate gentleman. I am certain that at the root of this, there are communication errors. The thorough workers speak little English, for a start. The crazy weather lately,has kept Chris coming and going no doubt, like a dog chasing his own tail, trying to catch up, with his customer's work between heavy rain + winds. I'm sure it will all get sorted out. It was easier for me to explain things to the intelligent Latinos, than to the 2 locals who came to "manage" later. And I just missed Chris, I was told.

Horrible experience…read more I have a tricky spot to mow. I know its tricky. Thats why i wanted to hire a group to do it. I called and asked for someone to come out and confirm they could do the tricky spot. They swore they didnt need to. I insisted. We stood in the tricky spot, and i let them know this is the whole reason i want a mower. If this is mowed they are fine and if not i dont need them. The assured me it was fine. For about a month they mowed it. Then i noticed it looked like it was being skipped. I watched them skip it today. I called they sent someone back out to finish. He came with a supervisor or something to do it. They yelled and cussed for a while, and then mowed a different spot to bare dirt. Then got me and asked if that was everything. I said no, do the tricky spot. They refused and asked if they could go. I said if they werent going to mow, go ahead. Then i got an owner/manager/well spoken guy on the phone. He said i was a liar and we never discussed that section and it would cost a lot extra. I burned most of a day trying to get them to mow. Only good part was the refunded todays cut, and cancelled the contract without much work. Only use if you have a small, flat, square yard.

Jason and Will were great! They came out to give our 40 year old Yoshino Cherry tree a…read moreprofessional haircut! The tree had grown so much in the past few years that the weight of some branches and density of the canopy of the tree started to worry us. We considered taking it down, but decided to bring in someone who knew what to do and how to handle the job of thinning it out and installing cables to stabilize some of the larger branches. They did a great job, explained exactly what was needed, and the cleanup was very thorough. I'd recommend this company highly--and won't hesitate to call back when we need to. Thanks a million for top-notch service and an excellent job!

Although it was a sad event (with an aching heart, a week ago we needed to cut 2 dead oak trees) we…read morewanted to give a shout out to the crew (Comprehensive Tree Care) that did the job! First, Mike (owner) was found to be a very great-to-deal-person: nice character/humor, local (Frederick) and more, as was his whole crew! Regarding the job itself: was done promptly, professionally, environment respectfully, efficiently, on time and in a very well-coordinated way. Not only was the job performed flawlessly, from quote to hand shaking-after-completion, their price was the lowest out of 5 companies ($1,050 less than the highest quote), I don't see ANY way this job could have been done ANY better! Mike and crew, we are immensely thankful to you! (We hope never to need services like yours, but if we will, you are going to be the only ones we will call!!!)

I contacted this company based on their good reviews online. We booked a Saturday consult…read moreappointment and the arborist no call/no showed. I texted the POC on their website and she said I'd get a call on Monday to reschedule. Never heard from them, so we went with Freedom Tree Service instead and had a great experience.

Arbor Artists are true professionals. I have used them on my property multiple times and they…read morealways do a great job.

We've used Berger's Tree Service twice for two different projects. Both times Tom Berger (owner)…read morecame out and did an evaluation and then provided us with a written estimate and an explanation for each of his charges. In both cases, his offer was lower or comparable to other estimates we received so we accepted his offer. He arrived for each project at the date and time we mutually agreed to and the jobs were completed quickly and professionally. Mr. Berger removed all debris from our property and then he provided another walk-around to describe the work he completed. Mr. Berger also answered any questions we had regarding tree/shrub maintenance. We will happily hire Mr. Berger for future tree services and just forgo any other estimates.

I echo the other review from 2011. Tom was recommended to me by a neighbor whose large maple was…read moreshortened by at least 10 feet; when it was done it still looked perfectly natural, just a lot lighter. This year my trees had a lot of broken and cracked limbs. Tom looked them over, gave an estimate, and we scheduled a date and time. He arrived promptly, did the work carefully, including a few extra cosmetic fixes, and cleaned up all the debris. He was very gracious in answering my questions and educating me about caring for my non-damaged trees.