New managment behaves poorly towards tenants. Dismissive of concerns, difficult to get ahold of,…read moreetc. They also treat smokers poorly, now no longer allowing them to use their porches or balconies they are supposed to smoke in an unshaded spot far from most of the units. They have also been doing random housekeeping checks with very little notice which seems unnecessarily invasive.

I had to stay with a friend this summer for a few weeks and she lived at Bayberry Apartments. Let…read moreme start off with how clean these apartments are! The grounds, the landscaping, and the clubhouse. Only apartments I have stayed at that look like this. Also every time I am in town (especially summer) and stay with my friend there is always something to do! Stephanie who runs the clubhouse is awesome. Very friendly and always coming up with something for all the occupants to do at the clubhouse. The pool is taken very good care of also! I also like all the decorations for the holidays that they do in the clubhouse. Its just so homie! If I ever move to Brownsburg I will be moving to Bayberry!

Not enough parking, outdated, and like I did signed up for a 6 month lease assuming the contract…read moreended then, I didn't give a 2 month Notice now I have to pay for an additional 2 months. IMO there are much nicer apartments available in Brownsburg

The apartments themselves are decent enough. Theres good sq footage and considering theyre located…read morein brownsburg school district, you're getting your moneys worth. That being said, maintenance letting themselves in without notice is an issue for me. I've repeatedly asked not to have maintenance in without an adult present. I have teenage daughters and I do not trust any strange men to be here with them present without supervision. (You just never know). I work from home. Its not a ridiculous request. I have come out of my bedroom in a towel to a maintenance man "checking for leaks" in the kitchen more times than i have fingers in the last few years. Unacceptable. The office staff is reasonable and the neighbors are nice. The walls are thin but i feel that pales in comparison to everything else.

I am currently apartment searching () and it has been a journey. I have a friend that is a current…read moreresident at these apartments that has said literally nothing but great things about them. I've actually been in her place and enjoyed the space. I had come back from a trip and taken the day off. I decided after a nice lunch I would go tour. I set the tour up on THEIR website for that day (meaning they had availability) at least 3 hours in advance. After a great lunch, I drove 30 minutes to the complex to walk in to an unpleasant leasing office. Marie was the young lady there and I'm not for sure if she was having a bad moment but she was not welcoming. I walked in she looked at me then continued about her business (sitting at her desk). So I spoke and let her know that I was there To do a tour. She let mw know that there were no availabilities because the one unit she had open someone was moving in that day. I informed her that that was odd because I booked online (she never asked me what size unit o was looking for). She stated that the leasing office doesn't get those notifications( not solely hee fault here, however if we are going to use an online system make SURE your staff gets notifications!) She proceeds to tell me while I'm still in confusion that she can give me information on the apartments and that these videos are better than online. Cool. She NEVER gets up. She say the paper and her card on top of a candle on her desk. I was extremely frustrated and disappointed at the fact that time, gas and again MY time was wasted.

The property manager is completely rude and not helpful when you have issues. Upon move in there…read morewas no shower head and I had to purchase one after waiting for over a week and maintenance never showed. Needed to end lease early and they want to charge $4300 + 2 months of rent. The "optional" amenities package is in fact not optional once you add. So you will be paying $200 more per month even if you do not want or use. When ending the lease you will automatically be charged $140 for carpet cleaning (they do not even check the carpets prior to billing you for this). check with BBB to verify all of the other similar and disturbing complaints which shows with their F rating.

Never open don't respond to email, calls of " contact us" forms…read more Low income housing anyway, don't be fooled by the web site

From the owner: Discover comfortable living at Brownsburg Pointe Apartments in Brownsburg, Indiana. Our…read morepet-friendly community offers spacious one-, two-bedroom and, three-bedroom apartments. Our apartment homes feature self-cleaning ovens, large closets, private entrances, storage, and handicap accessibility on the first floor. Surrounded by beautifully landscaped grounds, residents can enjoy amenities like a clubhouse, playground, swimming pool, business center, carport, water, and trash removal are included. With the convenience of online rent payments, on-site management, and easy access to major highways, Brownsburg Pointe is the ideal place to call home. Experience the best of Brownsburg apartments! *Office hours are by appointment on Wednesdays.*

There is multiple things wrong with this place, including the violence and drugs that go on, but…read moreone of the most annoying things is the UNSUPERVISED children. The other day, I was letting my dogs out at the dog park when a group of children opened up the gate, letting on my dogs out. Of course I had to chase them get them back inside the gate because the kids also had a little dog. Then I had an angry parent show up on my doorstep, screaming at me, not to yell at their kid. If people would watch their kids, there would be a lot less problems. There's maybe 40 kids under 20 that run around here, in the pool, and other amenities alone. I've also seen them leaning up against peoples cars. It's just disrespectful WATCH YOUR KIDS!

My husband I have lived here for almost 5yrs and it get progressively worse. When we first moved in…read morewe were the first to live in our building. It was brand new and the management at the time was awesome. They kept the grounds clean and everyone could not move in. They were particular about who they let rent here. Now, everyone can live here, there is dog poop everywhere even though there is a dog park, unsupervised kids, TRASH EVERYWHERE!!! Lets not talk about management.....they change like the wind and the nothing gets done. The ONLY reason why we are still here is because of the housing market. They call this place the Avon projects!!! Please do not move here. Our days are numbered for sure!!!

If I could give zero stars, I would. This property continues to bill residents for valet trash…read moreservice that is rarely, if ever, picked up. We're paying for a service we're not receiving -- and management does nothing to resolve it. On top of that, residents are being forced to switch to AT&T, with no assistance or flexibility for canceling existing contracts with other providers. It's completely unfair and inconsiderate, especially with no warning or support for the financial inconvenience this causes. Worst of all, there is a rodent infestation due to an open cutout in the building structure that maintenance admits they "can't seal." Instead of taking responsibility, they leave residents to deal with mice in their homes. It's unsanitary, unacceptable, and in clear violation of basic habitability standards. No solutions, no accountability, no respect for residents. Avoid this place unless you're okay with paying for services you won't receive and living with pests.

I have loved being a resident here for the last two years, HOWEVER, our complex was just taken over…read moreby new management, and I have never talked to such unprofessional, unresponsive, or unknowledgeable people in my life. The payment systems we've switched over to are horrendous; with our old system, we were able to see a detailed list of our bill, and were able to see the cost before the due date on the 1st. With this new system, it doesn't give you that opportunity. They have also just placed "permit parking only" on all of our parking lots, when that was one of the major perks to living here... free parking for you and guests! The last management team was so thoughtful, considerate, and professional, and this new team is definitely not that. Excluding management, the complex itself is very homey, very safe, very well kept, and is in the perfect area between Avon and Speedway. The rent itself is very affordable compared to other apartments in the area, especially split between two people (current 2 bed 2 bath is around 1200 per month). We have loved our time in our apartment, but do not plan on living here much longer if the management keeps up the unprofessionalism.