WARNING AVOID AT ALL COSTS!!!
Arrived in Dublin Airport after pre-paying and booking one of their 5 seater cars, before booking we told them that there would be 3 adults and a CILD (this was a bit of a challenge for the driver) and we'd have 3 suitcases, a buggy and a travel cot... We were told a 5 seater would be perfect and we booked... We arrived to the airport only to have arguably one of the most ignorant argumentative and rude drivers I've ever had the misfortune. BUT the biggest issue was he wasn't driving a 5 seater nope he was driving a hatchback saloon!!! AND claimed that it was a 7 seater! Yup I asked him so you are picking up 7 people from an airport in that... OK where do they put their bags??? He then proceeded to tell us that the CHILD seat in the back of the taxi was ok... IT was a maxi cosi specifically for INFANTS (0-4 months) after pointing this out to the driver he proceeded to claim we were being aggressive... at this point we told him it was illegal for us to put our child in the seat (the seat wasn't fixed or even set up in the car and even had the cushion for new born babies STILL IN IT!) we then after the driver had abused my wife by saying he had to wait for us in the airport told him we were going to the rank and would report him... We went to the rank and found a 7 seater and were taken home. I would seriously question the honesty and customer service of this company and would make sure that you have other options available to you IF you so wish to use them... I know I for one will not. read more