I have NEVER received such HORRENDOUS treatment from nurses in my life. Their rudeness, lack of…read moreunderstanding, lack of compassion, and disinterest in patient welfare is astonishing. I had a nice experience with Dr Jensen. But, in her absence, had to see Dr Lewis who has absolutely no respect for anyones time but her own, refuses to schedule a phone check in and instead makes you drive out for a ten minute appointment, and will not allow you to be late even due to an emergency situation. Further, I got charged more for a strep test than I would have at Urgent Care and waited in a parking lot of over an hour. DON'T GO.

Dr. Kaitlyn Levin has been my primary care provider for more than 15 years. She is a very caring…read morephysician who offers practical solutions for my medical problems ranging from a simple upper respiratory illness to a complex medical issue requiring surgery. She and her partners try their best to manage my medical issues in a timely manner. Her office staff are always pleasant when I call. I can't think of a better medical team to manage my illnesses.

I had a reaction to a bug bite and the staff took care of me. I was able to register quickly…read more Everyone was really nice. The mattress topper was incredibly comfortable. The doctor answered questions and was easy going. The nurses were kind. This wasn't a planned visit but I am happy I was able to get help while traveling.

I broke my foot on a Wednesday, but waited until Saturday to go to Sentara at Profit Road. They…read moresaw me within minutes, I had an xray and was out out of there with a diagnosis and follow up info with a local surgeon within less than 2 hours. They were kind, respectful, efficient and friendly. Registration was a breeze. I hope to not have any more visits there, but if I need to see an ER doctor I know where to go. Thanks guys. Please keep up the good work... just not ready to see the bill...

After some alarming symptoms at work I was able to schedule a same day appointment with this…read moreprovider. During my appointment, I saw the Dr. for only about 10 minutes of face time. We were constantly waiting on him to return to the room and when we did see him, he didn't listen to what I had to say. Dr. ran some blood work and was sure I had a stomach bug and just needed some rest. Some 12 hours later, I was rushed to UVA because I had a STROKE (which caused the symptoms earlier in the day) and needed emergency surgery to try and save my left arm from a blood clot. The time wasted could have meant my life. I was told later by a neurosurgeon that I had won the lottery, but instead of money, I got my life. It is a miracle I survived.

I have really bad anxiety and recently felt really sick. I called and, despite being on call, he…read moredecided to treat me like I'm an idiot, asking why I called so late. I have anxiety and there's a fucking mass in my stomach. He just acted really douchey and I don't understand why. Yeah, you have a PhD, doesn't mean you treat patients like they're retarded. Thanks, next time my doctor is out and all I'm left with is you, I will ask for another doctor. You have this job for a reason; to help people. When I finish med school, it is my goal not to be a douchey surgeon and treat potential patients like they're idiots in stressful situations. Great job!

Like two others who wrote reviews (Wendy M. and Andy D.), I followed my Primary Care Physician…read more(PCP), Dr. Archibald Lord, to WellFamily Medicine. Dr. Lord has been my PCP for over Seven Years and continuing to have him as my PCP is well worth the Hour and a Half Drive each way. So I most heartedly recommend Dr. Lord and his new practice at WellFamily Medicine. My experience with the Front Office and with Dr. Lord's Nurse have been absolutely positive! In fact, on my first visit, I accidentally reopened s wound on my forearm and the receptionist immediately called for Dr. Lord's Nurse, who took me back to a room, cleaned the blood from my arm, and bandaged my wound. Yes, my first time at WellFamily Medicine was Definitely A Five Star Visit!

I would highly recommend Well Family Medicine. The atmosphere is welcoming and friendly. There are…read moregenerally no long wait times (just call first) and the waiting room is comfortable. Dr. Poehailos and Ms. Martin are easy to talk to (they listen to you) and extremely helpful and caring, as are the attending nurses, lab assistant, and receptionist. They are professionals. When required, they network to identify your problems in order to give you the best treatment possible (in my case referral to a cardiologist). I am referring them to everyone I know.

The staff here are terrific. I see one of their nurse practitioners (Kelly Maupin) and she is…read moreamazing. If she doesn't know the answer she researches it to find the answer. Terrific as we have some chronic conditions in our family. My adult son sees Dr. Wittimore and she is terrific. My son really likes her which is good. He is hard to please. Overall the staff here is kind, warm and takes the time to listen to you. Also they touch you. Take the time to feel your lymph nodes. Overall the way medicine used to be before it became about seeing more folks to make more $$. Great practice.

This practice ALWAYS treats me first class, is very friendly & thorough. I see a Family Nurse…read morePractitioner (FNP), & I couldn't be more happy. Just launched an online patient portal which allows the patient to conveniently schedule & change their own appointments.