Everyone is so helpful and kind! I would definitely recommend Focal Point Flooring!read more

We built our home a little over a year ago and because of the builder we couldn't shop for…read moreflooring. Needless to say we will never use FocalPoint in the future for any flooring. Our laminate floor started separating about 6 months into its life. They sent someone out to glue the pieces together. That lasted about a week. Next they filed a claim with Shaw flooring. Their rep wrote that it was homeowners fault for using water on the floor. The floor has never seen water. We have always used the Bona laminate floor cleaner that was suggested by Focalpoint. Focalpoint is not willing to work with us at all. Also, are carpet, that we upgraded from the builder grade, is pulling away from seams, fraying and badly matted in the high traffic areas. They came and stretched the carpet once and again basically said we were SOL. It's nice to know a company cares about the products and the people they are working with. Good luck to you if you choose to go with them.

I was introduced through my general contractor and I am so happy with the work they did in my…read morebasement. I had both carpet in a main room and on stairs, and LVP installed, and it looks amazing. They were very professional, priced competitively and so helpful through the process. I would recommend using Lefebvre's.

We ordered carpet for our entire house. They came and measured it up and we found a carpet we…read moreliked. Scheduled our install and in 2 days both our upstairs and downstairs was completed. Thank you

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

Fantastic flooring place, we had another company come out and botch the job - these folks came out…read moreand clarified things, showed us what mistakes were made and which weren't, gave us a plan forward, and answered all of our questions and did this all for free. Will be hiring these people for our next job.

Caleb of Sota Coating did an exceptional job…read more Extremely pleasent, a very hard worker and stayed on the job start to finish. Was very responsive out the same day to give us a quote. It was refreshing to meet a genuine, no bull person and no surprises. He was truly excellent. Great results - just look at the photo! I also highly recommend.

From the owner: We got water in our basement over the spring and we're looking at options other than carpet. We…read morecame across Caleb and he was extremely responsive and quick to come over and take a peek, offer a quote, and get started! We ended up doing an epoxy flake floor in our laundry room and a metallic epoxy in our main living area. It turned out amazing and we couldn't be more happy!! Caleb is a great guy work with and goes above and beyond to make sure you're happy!

Who do I reach out to now... the independent contractor has ghosted me and has not returned my…read morecalls. They have taken down my reviews. I have been more than patient... I am just tired of the disruption to my families and my life. I am 100% unhappy with the quality of work and the unfinished result. It started with the installation of the wrong carpet... now it has taken them 5 times to come and fix issues with the wood floor they installed. They said they would install vent covers... they did only half. There are molding issues, chipped edges on end boards, unlevel flooring and no real attempt to make it right... even though they pleaded that that was their goal. This was a $20k error in judgement on my part ... please do not enter into agreements with this company. Satisfaction is not one of their goals.

A wide variety of selections to choose from! The in home consultation was super refined and we are…read morehappy with our finished project.

Did a great job of re-stretching our carpet and was done faster than I had expected. Even arrived…read moreearly!

From the owner: Larry's Floor Covering has been doing business in the Minnesota areas for over 40 years. Also we…read morehave been with the BBB with a A+ rating accredited member, Were we bring the store to you.

I needed my engineered hardwood floors refinished, and the first company I contacted barely looked…read moreat them before telling me they were too far gone and needed to be replaced. Thankfully, I got a second opinion from Dave's Master Floor Care. Dave carefully inspected the entire floor and explained that refinishing was possible -- and he delivered outstanding results with good value. Dave is thorough and an excellent communicator. He explained the types of wear on my floors and outlined his refinishing strategy step by step. With little room for error on this type of flooring, I appreciated his clear approach -- there's no "undo" button with refinishing! Dave also has tools I've never seen before -- it felt like he had a gadget for every challenge that came up. Plus, he's been doing this for years, so he knows how different stains and woods react. I even learned a bit along the way. And the best part? Dave does the work himself. Sometimes he brings an assistant to help with simple stuff, but you're really hiring him -- not a random crew. After seeing what he did with the floors, I also had him fix some big cracks in my garage and driveway too. Same story: great work, no fuss. If you want someone knowledgeable, equipped, and detail-oriented, I highly recommend Dave's Master Floor Care.

I found Dave through Yelp and, as usual, I am always a little suspicious of contractors I find…read morethrough an app but Dave really put my mind at ease once I spoke to him and heard how knowledgeable he was about flooring. He provided a consultation for my indoor floors, but then I had him also look at my garage floor and he said he was able to do the work I was looking for, which is what I will be reviewing here today. I had a few cracks in my garage floor and was looking to Epoxy it to protect it for the winter. Dave explained to me his process and how it differs from the competition which helps keep his cost low. The best part about Dave was that he stuck to the quote he gave me, with no surprises or additional ask for money, and he started when he said he would, got the job done quick, and finished when he said he would - anyone who has worked with contractors before knows this is a rarity! Dave was respectful and treated the place with care, and I would recommend his work to others. We think the garage looks great! Dave is passionate about his work and did tend to over-explain some things to me, so some people might enjoy that more than others but it was great to hear how much he knew about the subject!

True customer service! We had a new roof and gutters with shields put on by them 12 years ago, and…read moreall has been fine. We live in a wooded area, and at some point a branch had damaged part of a 28 foot section of the gutters, bending the gutter and gutter guard which keeps debris out. I noticed this when clearing leaves and debris off the roof. I gave them a call, hoping that I could get by with just replacing this one section. One of their guys came out (forget the name), started inspecting flashing and other things and I started to dread the list of all the wrong things he was going to find. After a few minutes, he told me that everything else looks good, and that he could straighten the gutter, straighten the guard, and secure it better. He did this.. took maybe total of 20 minutes. When I asked what the cost was, he told me no charge. Cannot even tell that the gutter had been damaged. Can't get better service and care than that. Highly recommended

No! No! No! Unsupervised crews, not held accountable. Damaged property. And walked away with no…read morerecourse. Doesn't matter if a company is bonded or insured, so don't get caught in this judicial nightmare. Just avoid, and beware. Could have been a great outcome, it wasn't. And ALL of the vendors work very closely with them, and won't take a stand either. They all make money off each other. And Hardie, has been unresponsive to a failed siding install. No! No! No! Just don't. And get an attorney first, to write your own contracts for your project. If you don't, you'll need to hire one anyways!