Being new to the area, going for big house projects still leaves me weak in the knees. Replacing…read moreold carpet with over 1,000 feet of new floors is a great example. After asking a number of friends for recommendations I still wasn't satisfied with the list of floor installers and companies we had narrowed down. I did a little more on-line searching and stumbled onto UB Flooring close to me in Plymouth. I read their on-line reviews and found good and bad, but they worked with the bad to make things right and decided to dig deeper. Their storefront isn't fancy, but the store included samples of everything I wanted to see. Being frugal myself (), I like to see companies being smart where they spend their own money - on their product and skilled employees. We left the showroom with samples to review at home, narrowing down our choices enough to ask for a quote. The quote was reasonable so we decided to set the date to have new floor added and old wood refinished. We discussed the quote, Sam answered all of our questions and we decided to put half down to buy materials and hold our spot. We picked a date 3 months out so the floors could be done when we were scheduled to be out of town. They brought in the bundles of flooring a few days before installation to acclimate it to our house and floor. The processes of lacing in new flooring, installing, sanding, staining and finishing could not have gone any better. Tomorrow they will be adding the finish coat and our floor journey will be complete. Communication has been stellar every step of the way, and they could not have been more clear with their questions, answers, guidance and suggestions. Strongly recommend UB Flooring and Sam to get your job done right!

I was dissapointed with the workmanship and the unsafe way that they hooked the Flooring Sander up…read moreto our electrical panel in our home. There are several particals of organic matter in the finish; the steps had to be redone 3 times due to uneven color; there is stain/varnish on our walls, peninsula and the sides of the steps; the entire floor had to be varnished twice and the entry from the foyer to the kitchen, does not have thick enough varnish and one of the transition boards was ruined. The overall job took 3 weeks longer that what we were told. The most disturbing thing was their tempory electrical connection at our main electrical panel for their sander. An electrcial cord was connected to our main panel in our basement. The cord ran from our basement, up two sets of stairs to the kitchen, and the panel cover was left off. This was in an area that was used by us and was left like this until the sanding was finished, two to three days. The way it was done was very dangerous for the person who made the connection, and for us. The owner did come to our house due to the complaints. He admitted some things were done poorly or incorrectly and poo-pooed other things. When told about the danger with the sander hook up, he acted shocked that it was dangerous and said that is the way they have always done it. When asked why the company doesn't run the sander off of a generator, he said it was too expensive to purchase generators. In the end, he took 400$ off our bill.

Lakeside team was wonderful to work with! Very patient, knowledgeable and helpful as we upgraded…read moreour carpet. Several visits, samples and quotes! We love our new carpet! Thanks!

Very poor support during hardwood refinishing process…read more Initial refinishing was done with us out of town with no prior consultation on stain color and not even a mention of what finish we wanted (oil was selected for us without asking). They were gracious enough to redo but second experience was just as bad. I expressed a lot of concerns with making sure we were confident on stain and finish before proceeding. Leading up to redo I was told I had white oak floors (which was incorrect and misled our decision making) and had a in person consultation appointment essentially deemed a waste of time by Phil and cancelled. When it came time to redo floors, I received a call from Phil the night of sanding that demanded I make a decision on stain/finish choice right away so they could move on to another job, despite not all stain/finish options having even been applied yet (they forgot to bring water based options). The next day more samples were put down but I had little time to decide, or see how they looked in different lighting conditions which was an explicit request I had prior to the rework being done. I was also mistakenly told that the floor look I was trying to achieve (my previous floors before all of this) was an oil based finish which I later found out was water based instead. Now after sanding my floors twice I'm stuck with a look that is even worse than before and not what I was trying to achieve. This has been the worst experience I've ever had with a company and the lack of support during the entire refinishing process, especially by the owner Phil during the remedy process, is something I hope nobody else has to go through. I wish I would've went with another company, even if meant paying for the work twice, if it allowed for better support and more time to decide on stain and finish.

We ordered carpet for our entire house. They came and measured it up and we found a carpet we…read moreliked. Scheduled our install and in 2 days both our upstairs and downstairs was completed. Thank you

I was introduced through my general contractor and I am so happy with the work they did in my…read morebasement. I had both carpet in a main room and on stairs, and LVP installed, and it looks amazing. They were very professional, priced competitively and so helpful through the process. I would recommend using Lefebvre's.

Loved the selection of options for flooring, bathrooms, and kitchen backsplash…read more Staff was knowledgeable and friendly. Have purchased products for over 20 years in this industry and will be back to Tile Outlet in Monticello. Thanks team, Chuck

I ordered laminate floor in July and didn't need to pick up until January. They were good about…read morekeeping it for us. When we picked it up the color wasn't the same as the sample we ordered from, so I was disappointed. They worked with us to make us happy and we ended up with a different laminate that is high quality and beautiful! I really appreciate their great customer service!

Top Notch all the way ... they took the time to find the perfect carpet fit for what I needed (and…read moreI'm overly selective) ... my installation was perfect and the the follow up was amazing !!! Thanks Christina & Logann!!!

We had a great experience working with Floors of Distinction. They worked with us to replace our…read morewood flooring in our kitchen and hallway and our stair railing. They were knowledgeable, personable and very helpful in guiding us to get to a good decision. I worked mostly with Colleen and she was great, and, all of the team members that supported the project were great to work with. They came to our house a few different times before, during and after the project. The level of service and quality of work was worth what we paid. I recommend Floors of Distinction and will work with them again!

Recently had a carpet install and it's beautiful. The installers did a great job. House to home…read morecame out and did all the measurements.

We had a great experience at House 2 Home! The store has a wide selection of flooring, and the…read morestaff is amazing. We've been looking for the flooring for over a year, and have visited multiple stores. House 2 Home was by far the most helpful. They picked out the perfect LVP flooring for our house, and did a great job with the installation! Would highly recommend House 2 Home!!

Excellent quality carpet and installation. Would highly suggest anyone in need of flooring to go…read morehere before big box stores. You'll be happy you did!

Village flooring did a beautiful job installing the tile we purchased from them! The products are…read morehigh in quality and look absolutely gorgeous in our walkout basement remodeling project. We had very specific design ideas and Anna did a wonderful job helping us select exactly what we wanted! Also the tile install crew were professional every step of the way, taking great care and pride in their work. We would definitely use this company again. Highly recommend!

The absolute best customer service in a world that has lost sight of what that means! You will walk…read morein to a welcoming team that takes the time to listen to your ideas and asks the questions you never thought to ponder. The result is an amazing, high end look, designed by a team with an eye for detail all of which will leave you walking away with a space even more lovely than you thought possible. And they work to ensure that you have options that fit your budget so that you are getting a strong value that you feel comfortable with. This is the place to go. You won't find any better... Anna, Katie, Tricia, and more! And on top of the quality, they are all great humans to work with :)