I purchased a matte car knowing I'd want a ceramic coat with gloss black wheels. APEX did my wheels…read moreand ceramic coat perfectly. Loved how easy it was, affordable, and good communication and service. Benny also helped me decide between gloss and satin. I took his recommendation and I'm glad I did.

When I picked up my new Tesla Model X Plaid, I asked the Dallas Service Center where to get it…read morewrapped with PPF. They only recommended Apex and I'm glad they did. Daniel and his crew are the best! In addition to the full-car PPF, I had it ceramic coated and the windows tinted. It looks better now than it did when I picked it up new. Thank you Daniel, I'll be back when I get my CyberTruck. By the way, I live in San Antonio and the professional service Apex provides is definitely worth the drive.

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

I went there for an estimate they were informative and very reasonable with their pricing. Also…read morewilling to work with my schedule, I highly recommend them.

We had such a great experience with Miller Muffler in Lewisville. They are amazing, and Carter is…read morewonderful!! They truly went above and beyond to make sure my son's truck was taken care of the right way. They got us in within an hour of my call, which was incredibly appreciated. Their communication was outstanding--they followed up, returned calls promptly, and kept us updated throughout the process. What really stood out was their willingness to stay late to make sure the issue was fully resolved instead of pushing it off to another day. It's rare to find that level of care and customer service these days. They have absolutely earned our future business. Highly recommend!

Went in seeking an alignment and new engine mounts after purchasing my son new tires for his 2011…read moreChevy Silverado truck. They inspected the truck and found various issues. They showed me and recommended certain repairs to make sure the alignment was not a waste of time since there were other issues. The price was reasonable and they did tons of work and we had the truck back in less than 36 hours. My son says his truck had never run so good. Highly recommend.

Brought my corvette in for a paint job. Pat did an AMAZING job and I couldn't be happier! He is…read moreabsolutely the best and I'm a forever client. He went beyond my highest expectations - I highly recommend American Body. Shana at the front desk is on top of everything and is a pleasure to work with. My car is beautiful! lynette

My car came to American Body Works without a cracked windshield but was given back to me with a…read morecracked windshield. I asked American Body Works to replace the windshield as the windshield developed the crack while the vehicle was in their possession. The office manager stated that the windshield cracked due to a change in temperature. To give some history, I've had this car since 2017 and it has always lived outside, during our winter freezes and scorching hot summers and the windshield has never cracked. The office manager also stated that she spoke to the owner and there is nothing that they can do, which is simply untrue. There is something that they can do, replace the windshield, they are choosing to do nothing. After the office manager stated that American Body Works will not be replacing my car's windshield, it was time to take another ride share to pick my car up. The office manager stated that the keys to my car will be in the lock box at the front of the shop and she also gave me the code to the lock box. When I arrived to pick up my car, I was shocked to find that the door to the lock box was wide open with my keys, meaning anyone could have taken my keys and stolen my car. How hard is it to close and lock the door to a lockbox? What i think happened is an employee put something hot like a heat gun or a cup of hot coffee on the windshield and that is what caused the windshield to crack. Again, none of that is my doing. I do not recommend that anyone use American Body Works.

Richard and Kevin have always been outstanding help. Thanks as always for a wonderful experience!…read moreWill always come back to you guys for any audio needs in my vehicles!

Wanted a Dash-Cam installed in my BMW X3...Kevin was very informative and quoted me a fair and…read morecompetitive install fee. I am very pleased with the professionalism and care of their work. I highly recommend them for your consideration, of your next auto audio purchase/upgrade...!!!

I can't say enough good things about Alex Paint and Body. Z and Elizabeth were incredible to work…read morewith--kind, professional, and truly dedicated to what they do. This is a family business, and that really shows. When they were short-staffed, the father stepped in himself to make sure everything kept moving and was done right. That level of commitment meant a lot to me. The quality of the work is outstanding, and it's clear they take their time and care about every detail. My car looks amazing, and I'm genuinely grateful for the effort they put into it. I would recommend them without hesitation.

This place is priced very well and they give you honest answers. They cost much less than the…read moredealerships. We liked them so much when they fixed my sons car that when we had a problem with my husbands truck we took it there as well. The quality is very good and they made sure all the safety features worked we picked our vehicles.

Michael, Sammy and Raf provided amazing customer service …read more I went to get my vehicle tinted and was so indecisive on the tiny percentage. Michael was so patient and professional . Sammy gave me a ride home while I my vehicle was being processed and gave me some good advice. Raf was friendly and professional. The work done was clean ! Thank you gentlemen

**update to add pics of their 'professional' work**…read more Radiator cover installation -- and a perfect example of careless workmanship. Crooked cut, jagged edges, no attempt at a clean finish, and zero pride in the work. This looks rushed, sloppy, and unfinished, not something you'd expect from a professional shop. If attention to detail matters to you at all, look elsewhere.