Do not recommend. Went in for an oil change, left with a car maintenance (and customer service)…read moreproblem. After my routine oil change, my car began leaking oil. I returned to the Valvoline later the same day. There was one employee left for the day, even though it was more than an hour before they closed, and he said he wouldn't be able to "do anything" on his own (?) but went below the car to check. He said it was just "frame oil" meaning oil dripped during the change. He said he wiped it up and I should be good. When I woke up the next morning, my car was still leaking oil. My partner took the car in and had them re-do the oil change. He also checked my tire pressure and found one of the tires was almost flat. He asked the Valvoline employees if they checked my tire pressure the day before and they said they did. While Valvoline claims that oil change services include an 18-point maintenance check, which includes tire pressure, my receipt from the day before indicated that the tire pressure was not checked. So I guess you have to explicitly ask for air in your tires, even though the marketing includes that as part of the service you're paying for. Amazing. The re-did oil change was performed free of charge. It did not fix the leak. So began a claim process with Valvoline corporate. Valvoline corporate had me get the issue diagnosed at a mechanic and get a quote. The diagnosis was that the oil filter housing was crushed and damaged. Apparently not uncommon at quick oil change places that use machines and move quickly. Quote was more than $300. There was also a nail in my tire. Good to know. So I sent the quote to Valvoline corporate. They said they'd get back to me within 48 hours. I called back a few days later, they said they had to wait for the manager to approve it. This went on for a couple weeks. At one point a call rep mentioned offhand that the money had already been transferred to the mechanic for the work. I asked if I could go get the work done then, since Valvoline had paid for it. They said no, we had to wait for the local Valvoline location manager to approve it, that's "just how it works." They would put me on hold and call the branch and no one would answer. What a huge flaw in the system, huh. That happened multiple times. Valvoline corporate assured me they would call me back and they never, not once, did. After about a month, my car slowly leaking oil this entire time, I called one last time. The rep pulled up my claim and immediately apologized and said he was escalating it to every manager and they would get back to me the next business day. I waited a week after that and then finally just went to the mechanic and got the fix done that Valvoline had already paid for. I'm not sure why any sane person would wait as long as I did to get a "green light" from a manager who clearly did not care. The customer service process seems intentionally created to put all the burden on the customer. What is happening that nowadays we go to a get an oil change, receive a maintenance problem instead, and the company runs in circles for five weeks. At least my car was drivable in the meantime. At least Valvoline did pay for the repair. But I should have at the very least also received a refund for the botched oil change in the first place without having to ask.

Very quick. Suggested future car care. No high pressure sales. Price for synthetic oil change…read moreapprox. $90 less than dealer!!! Robert very kind & considerate!!!

Great service. They will definitely try to upsell you, but in this case it worked. My battery…read moretested bad twice (which I've seen signs of recently, so I don't think they were lying) and they were able to quickly replace it + it appeared an animal had gotten into my filter so got that replaced as well. Just be prepared to have to turn down their extra sells.

They do a pretty good job here. Of course they are always trying to upsell like all of the oil…read morechange places. But it's nice young men and women working on the car, and they get you in and out in about 15 minutes. You don't ever have to get out of the car The person at the desk was pretty friendly and kept the conversation going on while the other guys were doing most of the work. Price wasn't terrible- oil change places have been pretty expensive lately, but I got out with a full oil change for about $45. And they send coupons regularly. The place is pretty new and there never seems to be a line here.

All fresh. No frozen . Good people own it. No frozen…read morehamburger. Everything I've ever had had been very good

I purchased an express pass online. It wasn't in the system yet but Warren took the time to…read moremanually enter the information and took care of me. He was so patient and friendly. I really liked that they hand dried my Jeep afterwards.

I am thankful for these folks being available while my wife was traveling. The check engine light…read morecame on while traveling, and the concerns elevated. My wife called me with the news, and I was concerned that during the holidays, service and parts resources would be limited. I was able to get a fix on my wife's location and immediately reached out to local repair shops, only to find, as expected, that many were closed for the holidays. Dynamic answered the call and provided the most needed assistance. My wife arrived at the location an hour before opening. Once the mechanics arrived and opened the doors, they quickly evaluated my wife's car. The tension in the situation was relieved when the concern was identified and its severity reduced. We cleared the EVAP system error code, and my wife continued her journey home. There were some complications with administering compensation for the services, but we worked them out.

Quick, affordable, and quality work. Not to mention, great customer service! I highly recommend…read morethis place.

Mark was wonderful to work with. Very helpful and honest with his advice. I'd highly recommend…read moreBobby's Auto. I got an oil change and new brake pads.

Mark was very helpful on the phone, regarding a slow transmission leak for an old Mercedes. He was…read moreone of very few locations, who could replace the oil seals. But, since the leak was so small, we agreed, I could just watch it and only need to add a little oil, a few times a year for average driving. Now that is an honest review and a good tip! I would feel very comfortable bringing my old car in for service with Mark.

I tend to be a fan of the Valvoline Instant Oil Change nationwide chain. While there's one closer…read moreto my home, I was in the McCordsville area today and decided to stop in and get an oil change even though it was just a wee bit early from my due mileage. While it should be obvious from the name, this is an oil change location and not a full-service mechanic. That said, they do offer full-service oil changes, battery replacement, headlight/tail light replacement, transmission service, differential fluid replacement, tire rotation, fuel system cleaning, windshield wiper replacement, air filter replacement, and fleet service. If I remember correctly, this is a 3-bay location. I pulled up and was taken in right away. This is a somewhat set-apart location in the outer parking lot of a Meijer with a brand new Crew Car Wash around the corner. There's also a small strip center across the parking lot with a Noble Roman's, Great Clips, and Verizon. The employees here were friendly and helpful. They did everything a full-service change offered at a fair price. I was in/out in just a few minutes. As a wheelchair user, I always appreciate when I don't have to get out of the car. Because this is a nationwide chain, they were able to pull up my records. I appreciated that. I also appreciated that they aired up my tires as I had one running a bit low. They were having a film discussion - I'm a film critic, so that was kind of cool. However, they were also super focused on what they were doing and doing the job well. This location was clean, professional, and in good repair itself. Overall, this was a positive experience and I would easily return. While I'll generally stick to the one closer to my home (Glendale area of Indy), I won't hesitate to come back here when I'm in McCordsville. As a side note, Valvoline frequently has coupons on its website that can help reduce the price a bit.

Burnette was excellent to work with! He didn't apply any pressure to purchase different services,…read morewhich I greatly appreciated. The staff were efficient, friendly, and explained everything clearly. I highly recommend coming to the McCordsville location for your oil change needs!

Matt came right out. Quickly assessed the problem. Provided solutions either approximate costs, and…read morethen moved forward with the repair. Very responsive

Great service! Prompt, efficient, friendly and reasonably priced! Looking forward to additional…read moreservices in the spring. Glad I found someone to service my RV that doesn't charge an arm and leg. Thanks Matt!

our car's tire blew out on interstate on Saturday while we were headed to NY from KS. We talked to…read moreJim, he was a HUGE help getting the tires, diagnose the service needed and get us back on the road. Even saved us a few dollars off the estimate. My husband and I were so happy to find a great service center and Jim and other service technicians are great!!!

If you are thinking of going here - don't. I find it really hard to believe both of these cracks…read moreexisted prior to me bringing my car here to put on just two tires. As they held air just fine - just needed replaced because of wear. Even if they were cracked prior -- why wasn't I informed? I mean the tech put a balance weight about 6 inches away on one of them -- how do you not see that? Made it about 10 mins down the road before TPMS went off. I limp it home and they had impacted the lug bolts so hard my 250 ft/lbs nut busting impact wrench was no match. (Torque spec is 89 ft/lbs. Had to find someone with an air impact wrench to get them off. Imagine if I wanted to put on the spare... Avoid if you care about your safety. After leaving this review on Google - a response from the "owner" was posted and mentioned to call 1 (800) 297-9886 and hit option 2... well that's their HR department, it continues to ask about direct deposit, payroll issues, if I need to report an ethics issue - ya know, internal HR stuff. Guest services is option 6 when calling that number - however none of the options past that get you anywhere. So I worked my way to tech support and asked to be transferred to the appropriate dept. They obliged but I was sent to the same menu I got when hitting option 6 which was a dead end as before. Reading other reviews I found an alternative number (1 (800) 876-6676) which seemed more promising as option 2 was guest services when calling that one. The phone rings longer and you have the option to wait or have them call you back. Waiting eventually ends in silence with no one answering and using the option to have them call you back hasn't yielded a call back yet.... The level of incompetence is baffling it's almost impressive.

Walker's serviced our MB GLC300. Oil change and repaired some wires that had been chewed apart…read more They were extremely reasonable on the price for parts and labor. They diagnosed an issue with a cylinder misfire and advise it was most likely covered under a MB campaign and it was a known issue. We took the car to MB 96th street. Walker's had called them and wrote the issue up so I could just give them that info and not have to explain everything to them. It was all covered under the extended warranty. That's honesty and what you should expect from a hometown mechanic shop.

I took my Audi Q7 here and was being told some inaccurate things to say the least! Devon was super…read morehelpful listening to my long story about my vehicle..Made my appointment and they were prompt on diagnosis of my Q7. Was sent an estimate I approved the work was done within a day! my Q7 is back in tip top shape and I'm very please! I will be a return customer! Thank You, Lauren Rader

I recently had an issue with my transmission on my car. I took it to a couple of places and was…read morequoted anywhere from $3000-$4300!! I know quite a bit about cars and tried to discuss options but they were dead set that the repairs had to done. I did some more research and found ASG automotive. They listened to my issues and worked with me on fixing the car. Come to find out the component that was bad could be repaired at half the cost of the previous lower estimate! They also offer a discount on rental cars through Enterprise. If you need your car fixed you need to go to ASG!

This place is a fair and honest place to get your car diagnosed. We took my car in not knowing what…read morewas wrong with it and they were quick, transparent, and really nice about how to get to a solution. They didn't pressure us to go ahead with the service and were willing to explain the approach that they were going to take. Although I didn't end up getting my car fixed here, I would definitely take it back in the future just because of the nice service. I feel like that's really hard to come by in the automotive industry and so we really appreciated their transparency.