Update: Last week I had the pleasure of meeting Brianna and Monica (the week prior, Chrissy assisted me with so many things!). Yes, I was at DSW twice in two weeks. Well, those of you who read my reviews and know I travel via auto often; know I have a good memory of places with clean restrooms. Weird but true. That's initially why I went into DSW on Thursday. I also wasn't feeling well and needed to go to a couple stores. It was a joy to see Katrina again - and to meet Monica! They gave me advice (because I asked) about how to wear brown over-the-knee designer CLEARANCE boots and we talked... They are so welcoming and gracious. The previous week (when Chrissy assisted me) I was able to talk with the manager, Jess. The entire team is really hard-working and attentive. read more