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    DSW

    5.0 (2 reviews)
    ModerateShoe Stores

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    8 years ago

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    6 years ago

    Thank you to Destiny and Katrina for finding my shoes. Everyone was super nice and wearing masks. Shop at this DSW if you can.

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    Boscov's - Boscov's Lehigh Valley

    Boscov's

    (5 reviews)

    $$$$

    Boscov's doesn't always have the latest and greatest, but when it comes to department-store…read moremerchandise, no department store in America offers the variety of clean, well-merchandised, and high-quality goods like Boscov's. Their prices are usually below what most people expect to pay in a full-line department store.

    2024 All it takes is one discourteous interaction with an…read moreill mannered sales clerk and ALL the best prices in the current retail market can't be overridden. This is a post about the Jr department sales clerk, GAIL, who took it upon herself to negate my price adjustment/return today with her poor attitude and condescending words. A few weeks ago, I purchased several jr clothing items off the clearance rack for $1.99 and noticed the price marked IN RED on the ticket did not reflect on my receipt. 5 pairs of Wallflower overalls all rang up $1.99 except one pair and so, I stopped by the EASTON store to address it with the clerk, GAIL. I explained what happened and the first words out of her mouth were "these are Wallflowers and they never get reduced" followed by "there's no way to give you a price adjustment without seeing ALL the other wallflower overalls", followed by "why do you want to see a manager, she's going to tell you the same thing", followed by "there's nothing we can do" followed by "we don't ink the price in RED" blah, blah, blah. In the meantime, the department manager watched her and let her treat a GOOD customer in this manner and wouldn't share HER name because she didn't say anything wrong!! Who allows this clerk to treat customers this way? The asst mgr arrived and made the price adjustment but not w/o squaring it with the dept mgr first. Unacceptable, GAIL. You need a refreshment course in customer service and interactional training to better address a complaint with a customer.

    DSW - shoes - Updated May 2026

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