Love DSW! I always find something here and have bought many shoes here, for all occasions! From casual sneakers to flip flops to fancy shiny sandals for weddings- you can find it all here! What a great selection and so well organized. I had a coupon for my birthday month and also an additional percent off coupon - that's what brought me there today! I got a pair of shiny silvery sandals, a pair of black flip flops either shiny straps and the hubs got a pair of casual slip on black sneakers. We were pleased with our purchases and good value too! Good prices. Service at the desk was friendly. And they have restrooms too - which is always a plus. Have been here many times and will be coming back for sure! read more

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Put in an order online and paid for it. Store says it's ready, so I go all the way down there, in traffic, and they say, "nah, we don't even have it in stock, come back some other time". NOPE. read more

ZERO STARS I bought a pair of shoes a week ago. Wore them once for 10 minutes and I was in so much pain and had to take them off. They would not return them because they were too worn. I'm like WHAT!!?!?!? The soles are white they were not perfect white when I bought them. They were like we will lose money if we return them. I can't, I just can't with this store. I am (correction, WAS!!!) an avid customer but I am done, talk about losing money, you just lost way more money then one pair of shoes. I'm like I AM losing money because these shoes are not wearable!!! NEVER GOING BACK!!! read more

Brough heals that are a little too high for work yesterday. Came back to exchange today for a lower heal. I was told the shoes were too worn although I had them on for a hour sitting behind my desk. THIS IS WHY WE SHOP AMAZON. $80 down the drain. Still have to buy work shoes. I have been a loyal customer for years and will not return to a DSW again. This is not to mention the $30 Uber I took yesterday and $30 one today. read more

DSW Designer Shoes - Shoe Stores Near Me - Everett, Massachusetts

My shoes broke so I ran to DSW because I was already in the plaza, at 7:55pm. I didn't even step inside the store and a black guy who clearly works there told "we closed in 2 mins". I told him I just need to get a pair of shoes very quick. He restated "we closed in 2 mins". What time of services is this??!?!?!? This location doesn't closed until 8pm. The worst service I ever had, I didn't make it inside the store. Hope management reads this review! read more

I'd give a zero if possible, had a return of defective timberland boots who's stitches failed after 10 days. Brought in item to return or exchange, I have a VIP loyalty number which I used when purchasing boots. Mgr instructed me they could not locate purchase (impossible) the boots were in fact the ones she looked up, she simply didnt bother to reference the skull, instead referenced the name of the style of boot not even the mfr. She then proceeded to say the boots looked really worn (after 10 days?!) Never looking at the boot bottoms, and not realizing that the boot were made to look weathered... this infuriated me, I knew I had receipt somewhere, and was instructed to go find it. (Luckily it was in my car) I hurried back into store minutes later, she then asked if I had receipt, I said yes, but shouldn't need it stating that the boots she previously looked up in my VIP account were in fact the same boot, same sku, same box, she simply neglected to reference ANY of the relevant info, instead inserting her opinion of which boot she thought they were. This was the LAST BAD EXPERIENCE I WAS WILLING TO ENDURE AT DSW.. THERE NEEDS TO BE CHANGES AT THIS RETAILER, ESPECIALLY AS IT PERTAINS TO WHAT IS OFFERED ON MENS LINES... read more

My mom tried returning a pair of shoes and they wouldn't take them back saying the return was denied for no reason at all. They weren't worn and all of the price tags and labels were all still intact. There was no reason for the return to be denied. The store manager came out and said he couldn't help her and he gave her this number to call to try to speak to someone over the phone about the return. My mom was livid!!!! They are the WORST STORE EVER. Do not ever shop there, stay away!!! They SUCK. They have the worst customer service. I will never shop there again myself. DSW IS THE WORST STORE EVER. NEVER SHOP THERE. read more

I've always been a fan of DSW. This store was very clean and organized. I scored an awesome pair of $350 knee high leather boots for only $140. The woman working the register was very sweet and fast with the check out process. Overall, it was a great experience. read more

DSW Designer Shoes - Love these new shoes. They retail for $350, but I snagged them for $140. - Shoe Stores Near Me - Everett, Massachusetts

Was immediately greeted as I came in the store. Very nice and organized DSW. I love when I can come right in and leave right out with my purchase. I was asked if I needed assistance which is always a big plus. I will be back to this store whenever I am in town. read more

Their website is playing with customers. When you are looking for the product it still shows available and you can add it to your shopping bag.But when you try to check out, guess what? You can't. And their customer service will only tell you yes,you can add it to bag, but you cant process to checkout. What can I say. Such a disappointment! read more