I received excellent, courteous service today and would consider Ms. Harley to be a great asset…read morewhen dealing at any level of customer interface. Mr. Hastings delivered a high level of obvious mechanical experience and skill and I considered the cost to be very reasonable. In the past I have had in depth experience over several decades with many auto service shops as the owner of a national auto supply store and this shop would rate in the top echelon for customer consideration and delivery of satisfaction.

If you're looking for service with a lot of anger sprinkled in, this is the place…read more I made a simple mistake by going onto the lot to transfer items from my broken vehicle into my loaner vehicle. I missed the small "No Trespassing" sign, and the gate was wide open. While I understand I should have noticed the sign, I was also a paying customer and had no intention of doing anything inappropriate. Instead of being approached with understanding, I was met with intense hostility, sarcasm, and even a threat that a gun could be pulled out. That was incredibly alarming and completely unnecessary. I apologized multiple times and explained that I had simply missed the sign, but there was no grace or professionalism shown throughout the interaction. Everyone has bad days, but the way I was treated was unacceptable. Because of this experience, I will never return to this shop.

3.5 stars!? This makes no sense. I had the pleasure of meeting this team several years ago. I was…read moretraveling through and lost my turbo (and then some more damage from lack of oil). It appeared it was going to totally kill my planned vacation. I was on my way in under 8 hours. Mr Boatright loaned me a car to get to the keys. Yes gave me a car (no rental fee to leave the state) oh and at the time I was not a US resident either. (Greanted he had my car...) I was gone 10 days and when I got back it was ready in 2 more days. (I stayed with the mechanic whom I have stayed friends with till this day). It needed a top end rebuild and the turbo and it took 12 days and the car ran flawless. The following year on my annual trip to the keys I lost the transmission and I rented a Uhaul and towed it to Boatrights and was on my way again in a few days. In about 2 year time frame I basically replaced my cars drive train I did love that car and I sold it a few years later for 12k. With over 500K miles on it still running like a top. These guys know their stuff. And treated me like gold. Thank you B Thomas

Steve was able to find the problem with my VW Beetle and fix it when another shop, where I had…read moreoriginally taken it, could not. I can't say enough about his abilities and knowledge of VW's. He's also a great guy. Thank you, Steve!

I paid 400.00 for a window that was not working and left only to get home to discover the window…read morewould not stay up. after a lot of calls Bob Barnes grudgingly " repaired" it. months later, same issue only it was Summer 104* and this time he told me he had no one to repair it because his worker quit and he could not help me. no offer or suggestions. BEWARE OF THIS BUSINESS. The other Barnes Auto is reliable and honest on Community Rd. They are not related and Kendall Barnes stands behind his work.

Make sure you talk with Terry Ellis. He's your guy. Barnes will make you feel at home. Great…read moreservice and awesome staff. Thank you, Barnes Auto!

Awesome mechanics and very honest. Been using them since they opened. Just last week, I went to ask…read morethem to do a repair that would have cost $500 or more. But Johnathan, the owner, told me how it could fix it with a $40 part and no labor. So you can definitely trust him.

All Pro is beyond awesome! We broke down on I- 95 was taken to a tire shop and we needed…read moremechanical help. Had to get another tow truck to take us to All Pro. All Pro worked quickly to cover our truck issues, we got on road and put gas into diesel tank( green handles are NOT universal diesel) Back to All Pro in less than 1/2 hour to be pumped out, filters changed and filled with Diesel. The entire work crew was awesome. Owner was extremely accommodating to our pup and us for 9 hours of his day. I will always remember the kindness and care expressed by this company in a very stressful time for us. Deb and Gil

I couldn't be more impressed with the service I received at King's Colonial Ford. They not only…read morefixed my car, but they truly went above and beyond in every way. When I picked it up, it looked absolutely incredible. They had detailed it so thoroughly that the seats, door panels, and interior looked almost brand new. It was such an unexpected surprise and made my day. They also fixed an AC issue, making sure everything was taken care of instead of just doing the minimum. It's rare to find a dealership that takes such pride in their work and treats customers with this level of care and attention to detail. Thank you to everyone at King's Colonial Ford for your professionalism, excellent workmanship, and outstanding customer service. I highly recommend them and will definitely be back!

Brought my truck to get new tires and an oil change. I can't remember the name of the service…read moreadvisor who helped me out, but she was wonderful and very patient. She helped me make my tire decision and took her time to make sure i fully understood the warranty and rebate that came with my new tires. I utilized the overnight key drop and my vehicle was ready middle of the next day.

Took the worst leaking 315k mile 6.7 powerstroke to Houston and his crew last month for a complete…read morereseal and then some. Took back possession of the truck and am nothing short of impressed by the quality of work done. Truck runs better than it did at 215k. Not a drip of anything other than ac condensation. Super pleased. Just got back from a 600 mile flawless round trip with 9500 behind her. Didn't skip a beat! Highly recommend Houston and the crew at Southern Diesel Performance!!

I had a AAA guy, who was obviously a friend of this place, recommend this shop and tow my car…read morethere. What a nightmare! There was no urgency on their part as they spent weeks working on my car to do about $800 of work. Then, all of a sudden, they called one morning out of the blue and woke me when I wasn't feeling well by arguing with my boyfriend. Southern Auto said that if I didn't pick up the car and pay that day, they were going to lock my car up in storage and charge me a daily fee. I've never encountered this type of aggressive behavior from someone servicing my vehicle. When I picked up the car, the part that props up the hood was suddenly missing/broken. Also, the lip of the top half of the timing belt cover was exposed. When we asked them to properly fit it, a mechanic went at it with a crowbar, which is not good. They also didn't do the oil change we asked for. We complained about our missing/broken part, and went to the Honda dealer to buy the part on our own dime. After much arguing, they agreed to install the part. I figured that I'd pick up the car the next day since it was getting to be late in the evening at this point. Despite the late hour, the shop insisted that I still pick up the car that night or, you guessed it...storage fees. It's threats, threats, threats with this place. I can't see very well late at night, and I was so upset by how rude and unprofessional everyone was that I ended up having an accident on my way home. This shop was so mean and rude to my entire family. They got us all worked up to the point that we were arguing with them and each other. The mechanic had the nerve to tell us that "he'd never work on another one of our vehicles." He's right about that!

Heading to Florida for vacay. On I95 S had already passed Brunswick GA 25-30 minutes. IDIOT light…read morecomes on oh no! What to do? Nearest town is Brunswick. Can we make it another 40 minutes or so, should we even try? Husband is barking orders. "Rolling eyes". Call several places based on google search. Either don't do charging systems or so booked for the day will be really late or tomorrow. Not good. Anxiety escalating. Finally see Cook's. Ok ok ok its an independent but let's try. Yes, they'll work us in. Praise God, thank you Jesus. It was the alternator. Part was delivered locally in short order. Very efficient. Very hospitable. Clean bathrooms. In and out within an hour. Amazing. To be treated above and beyond. There is mercy in the world. I will surely recommend to anyone. I will surely use them again if I'm in the area. Blessed by their thoughtfulness and expertise.

I was visiting from out of town when starter died. They got my truck in fairly quickly. They did a…read moregreat job and the price was lower than quoted. Super friendly, family owned business. They seem very honest and trustworthy. I would definitely go back.

Informative and personable, but I knew someone who knew someone... they couldn't figure out the…read moreissue but did their best diagnosing. It took some time for anyone to figure out the main issues... it was an old car and wasn't worth the repairs in the end. AutoTech is trustworthy mechanic. I'd go back.

Called them to tell them we were at Sams and they said the battery was good and we probably needed…read moreat new alternator. The car was having problems starting and we thought it needed a new battery. They said to bring it by so we said we would be there in 15 minutes. We got the car there at 3:00 PM on a Monday. They never looked at it. Tuesday come along and passes and they never looked at the car. Wednesday morning came and we told them we would come by and get the car. Luckily the car did start and we took it to a reputable mechanic who did look at Wednesday and said it simply needed a new battery. Car is fixed and back. This place lacks communication and should have said they were too busy to look at the car. The car is needed to get to work and back. Would not recommend for these reasons.