I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

Terry is absolutely amazing at what he does!!! He's very friendly and makes sure to take care of…read moreyour home. Our carpets and shower tile always looks brand new when he is finished!!!! 100/10 recommend

Sorah's do a great job! I've used them for years and they're my go to for carpet cleaning. They…read morepay special attention to the problem areas especially those hard to treat areas from pets. They're prices are reasonable too! I highly recommend Terry and his crew.

This company went above and beyond to help us & save our carpet. We had an emergency with several…read morebroken bottles of nail polish. I wish I had taken a before picture but I was certain it would not be removed. But the man would not give up. He, I believe, is one of the owners or managers. He came in just a short time too. There were 5 probably more bottles, Red, blue and black!, He worked until it was removed. I was AMAZED!! & We are so grateful. I can not say enough about how great this experience was!! Thank you to Sonrise Carpet Care!

From the owner: It all boils down to the details! What we call "No Compromise Carpet Cleaning"…read more We exceed the standards created by the Institute of Inspection, Cleaning and Restoration (IICRC). Most companies do not follow these standards in order to cut costs and shorten the time each job takes. But not Sonrise Carpet Care. Your home is worth us taking the time and making the effort to do the job right.

I've had the pleasure of getting to know the man behind the business, Patrick Hale, and am…read moreconvinced that he is a person of high integrity. Other people across the area speak very highly of him. As soon as our floors are ready for professional help, I'll be calling Heaven's Best Carpet Cleaning and likely giving a 5-star rating.

From the owner: Heaven's Best is a Family Owned and Operated company that specializes in environmentally friendly…read moreCarpet, Upholstery and Tile Cleaning. We service both commercial and residential customers. We perform cleaning in homes, business offices, government offices, restaurants, hotels and retail locations throughout the Dayton and Miami Valley area. We use green products because protecting the health of your family is as important to us as it is to you. Owner Patrick Hale is committed to delivering the highest level of service, and the best quality carpet, upholstery, tile/grout and hardwood cleaning available. At Heaven's Best our goal is to turn every customer into a lifetime customer. If you have carpet or upholstery that is in need of cleaning, give Heaven's Best a call. We'll make you happy you did! We are fanatical about feedback. We want to hear from you after the work is complete. Our goal is to continuously improve our service so that we can keep you as a customer for life.

Hello, I am hardly…read morethe arbiter of successful carpet cleaning, so am passing along my long time cleaning lady's comment that it was the best cleaning job, of a sadly neglected carpet houseful, she has ever seen. Fred

I couldn't believe they got a chair clean! My old dog likes to rub up against it…read more My hall came clean . I had some pretty bad stains on it. I will definitely use them again.

Had a 10:00 appointment to have carpet cleaned. When they didn't show by 10:15, I called them…read more Was told they thought I said I would cancel if there was any precipitation. I had told them I would CALL if it was raining and reschedule. It wasn't (nor had been) raining. Therefore, I had not called to reschedule. They then said they were on another job and would come after they finish. They never came neither did they call! That's a zero in my book--not even a one star!

The service technician Robert was EXTREMELY unprofessional, rude and ill-spirited towards me. He…read moredid not complete the extent of the work that we agreed to for the amount that we agreed on. I would throw money down the toilet drain before I ever hired this company for any more cleaning services.

Very responsive and informative. Professional and polite. Did a great job on our carpets while we…read moreworked from home, so little disruption. I would recommend them!

Great job by Brian! He responded and scheduled with me quickly and the end result is fantastic!…read moreWould definitely have him back again!