I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again

Great service. Very knowledgeable and helpful with lighting needs. Would highly recommend for your…read moreelectrical needs.

Mike is as professional as they come and never disappoints. He has completed several projects for…read moreme over the years and the work is always top notch. You also never have to worry about getting in touch with him. Every time I've reached out, he's answered the call or texted me back immediately that he'll call me later that day after his current job is completed!

Great Service at Point of Sale And Installation. The garage door was busted in the open position…read more The owner and showroom were super accessible. The fantastic response time to repair the door and get it closed on the same day. Donna was on point and super informative. Bought a new door custom built and the same installers that did the repair installed the new door. Price, Selection, Professionalism & Skillset all get 5 Stars !!! Garage Doors are not pedestrian install tools, ability, and experience matters. I highly recommend County Garage, pay a visit to the showroom and speak to the owner directly. Great product and value .....

I have had County Garage Door for several service calls in the past few years I never had to wait…read moremore than a day or two til they arrived to fix the garage door. I heard a strange noise this week just as the garage door was ready to close. I called County Garage Door on Wednesday and left a message about my problem. They called me back Thursday and came on Friday to determine what was making the noise. Ryan was able to find the problem and explained what he needed to do. Ryan fixed the problem which was a simple fix, but since it is good practice to be sure there are no other issues that I might not be aware of he happened to notice a 2-3 in break in the chain that rotates each time and operates the cable to make door go up and down. If he would not have noticed that I might have had to replace that chain and the motor on the garage door opener. So thank you Ryan for an excellent service call. I recommend County Garage Door to replace or repair any garage door.

George and USA are great price and response time if you are looking for a good local electrician…read morelook no further.

Excellent work , very satisfied , would use again. He was on time each day and was very…read moreprofessional and courteous. The final bill was extremely reasonable. My next project will go to this company.

Honest first class service. As a woman who is often home alone when technicians visit, this is the…read moreonly company that I will use. The staff are friendly and the company sends a text before their arrival. The company is very fair with pricing and saved my family thousands of dollars after a competitor tried telling me that I needed a whole new HVAC unit when my broken unit was under a 10 year manufacturer's warranty. I'm a Ressler & Mateer customer for life!

Good and prompt service. They give you a two hour timeframe of their arrival and are there at that…read moretime. Didn't have to wait all day. Servicemen were knowledgeable and polite.

Nice, seems to be knowledgeable electrician. Unfortunately customer service and quote process needs…read moreto improve. I contacted them twice after they came out to get a quote but only got an answer one time that I will have a quote on Monday. That was 3 weeks ago ( I still didn't get that quote) I am sure they are busy but I am just telling you my incomplete experience.

We had our main panel that had went out on us this past winter and Richard was able to come and get…read moreit replaced for us. Super nice and we will call him for our electric needs from now on.

Very fast to respond and super easy to work with as far as estimating and project timing. Extremely…read moreprofessional and experienced to say the least. We were quoted an honest amount and the work was completed way faster than we could have anticipated. Highly recommend.

Fast effective and efficient…read more Fast effective and efficient. Showed up on time with everything they needed, worked through the day and finished it in one. Coordinated the inspection so I could be compliant. Would use again. Would recommend

Our heat went out and Jake stopped by to quickly discover the motor died. He drove to pick up the…read morenew motor and returned to install it. How's that for service? He was very knowledgeable and detailed to ensure everything was working properly. I would recommend again and again if you need anything done with your heating and cooling. 5 Stars!

I highly recommend NS Johnson for your HVAC needs. From getting estimate to the the install of a…read morenew central air system these guys were very professional. It was all done in a timely manner, and they beat other estimates by almost $1000. The install was done in 2days, letting us know when arrival would be, what was needed if anything to the end educating us on the thermostat.