I scheduled a deep clean for my parents home. The owners were incredibly responsive to all my…read morequestions, organized, provided all the details, policies, followed up, and made the process very easy. Now for the cleaning - my mother said the staff that came were pleasant, professional, hard working and took the time to get all the details. She was able to give guidance and preferences but she said they were great independently. They did the job efficiently. I got the oven cleaned and I did visit a few days after and it looked like a brand new oven. I also could tell for the rest of the cleaning like the bathrooms, hardwood floors that they did an excellent job. This was the third company I tried and it really was the charm!

I hired You've got Maids to do a move in clean of my house and a move out clean of my apartment…read more Scheduling an appointment was easy, I spoke to Brian and got scheduled quickly. They've always been responsive to either emails or phone calls. The great thing is the the notifications, leading up to the cleaning. I knew when the crews were to arrive so I made sure I was there to meet them. Both crews were not only on time at the start of the arrival window, but everyone was polite. They did an amazing job cleaning both my house and apartment... no surface was missed and with both cleanings, John, one of the owners came over at the end and walked through everything making sure it was done. Also they are flexible in giving custom quotes if you don't even need a whole house cleaned on a regular basis but the ability to add on things as needed. I am glad to be continuing to use their services for regular cleaning!

Awesome service. Terry was great would definitely use again. Fair, honest and efficient.read more

I want to start by saying the plumber who came out did get our toilet unclogged, and I appreciate…read morethat the issue was resolved. My frustration has nothing to do with the quality of the work or even necessarily the $250 price. It's about how the entire situation was handled. One of the reasons I contacted this company was because they advertise a free estimate. To me, that means someone comes out, looks at the issue, tells me what it will cost, and then I have the opportunity to decide whether I want to authorize the work. That did not happen. The technician came in, asked what was going on, grabbed our own plunger, and started working on the toilet. Within a short time, he got the clog loose. At no point beforehand was I told, "This service will be $250. Would you like me to proceed?" I wasn't given an estimate, I didn't sign anything authorizing the work, and I wasn't told what I would be charged until after the work had already been done. Had he simply said, "I'm going to try plunging it, and if that clears it, the charge will be $250. Is that okay?" then I could have made that decision myself. If I agreed, then absolutely, charge me the $250. That's not the issue. The issue is advertising a free estimate and then beginning billable work before actually providing that estimate or getting approval from the customer. Once the work is already completed, the customer really doesn't have a choice anymore. I specifically chose this company because I got the impression they cared about taking care of people and weren't going to treat every interaction as just another transaction. Unfortunately, that isn't how this experience felt. Again, I appreciate that the toilet was fixed, and the technician did accomplish what we needed. I just wish there had been more transparency, communication, and consideration before the work was performed. A simple explanation of the cost and asking for my authorization beforehand would have made this an entirely different review.

Jim has done several jobs for me, from toilet leak, replacing hot water tank to hanging air…read morefiltration system in my garage and more. All done efficiently, and reasonably priced. I would definitely recommend him for any project you have.

From the owner: No job to big or to small we'll take them all....read more

The process from booking online to the actual cleaning was seamless. Great communication about the…read moreappointment with updates. The cleaning was excellent, he was very knowledgeable and great customer service. I highly recommend.

The"finished" carpet of a rental property I own was not any cleaner, just wet. I've called several…read moretimes and it goes to voicemail. I own many properties in the Columbus area and will be letting my colleagues know to stay away from this company. It's a scam. I'd rather pay higher prices with Stanley Steamer and have a professional job done. I have over 50 properties that I will be taking my business needs elsewhere. .

The windows aren't in yet, but so far it has been a five star experience all around. I worked with…read moreseveral other companies for estimates and HEGG surpassed them all in price, ease of doing business, and responsiveness. They are genuinely nice people as well. I am assuming they will stick the landing with the actual install too. They carry several top window brands and offer vinyl, fiberglass, and wood installations.

In a world where customer service and reliability has become awful, HEGG Windows shined. We had a…read morevery good experience. One of the owners came out to give us a quote and the customer service held throughout completion of removing 25+ windows and installing 20+ new ones. They weren't the cheapest option, but they were 30% less than the Pella quote. In the end, we were incredibly happy with HEGG and have recommended them to our friends who are looking for new windows.