Nikki, Nikki, Nikki!! Great experience... Cost was perfect, friendly personal experience, and they…read moreseem to have really good products... Give them a visit!!

As many say, if there were negative stars, like -5, I'd give that. Plainly said, these guys suck,…read moresuck, suck. Why? 1) there's NO help with measuring your screens, just vague, verbal, seat-of-the-pants "guidelines"...no specific or written instructions at all...unless you want to pay the high-high service fee and have them do an on-site. DIY is sketchy at best 2) looong re-screening lead times...and actually, looooong lead times if buying new screens. We did both, it took 5-weeks for a small job. Not a big house we have. 3) They say they'll "contact you" when stuff is ready for pickup...guess what? Never a call...or email...or text. Nada 4) Rudeness. There's just an "attitude" with these people. Unfriendly vibe. So, no, I can't review them low enough. Use them at your own discretion. I bet donuts to dollars you'll come away just like me.

I contacted them to ask some questions and get a quote. They were very quick to reply and…read moreaccommodating. Thank you so much!

I never thought I could afford new panel interior doors in my home. First choice made it possible!…read moreI absolutely love the doors. They were easy to work with and very patient with me while I was making my decisions. The work is beautiful and I could not be happier. They were willing to work within my budget to make this happen.

Best. Service. Ever…read more I parked on the street in downtown Medford on a cool, crisp, and gloomy day. Once I came upon my car I noticed my car window was shattered. Nothing humbles you faster than a cracked windshield. Thankfully, these folks know exactly what they're doing. I called down to get a quote and was greeted with kind, friendly, and exceptional service. My window was ordered and I was eager to get it replaced. When I went down I was treated as a friend and a valued customer. The two in the shop definitely kept it lively. And, as I ventured to the window to watch the man, the myth, the legend himself replace my window - I was on the edge of my seat as if I was waiting at my home window waiting for an Amazon package to arrive. The service was promptly, skillful, and swift as a coursing river. When I called around for price inquiries I took note of a handful of places that, when hearing the price, my jaw physically dropped. Upon scrambling to pick it back up I saw my options and realized I was saving (I could buy/replace so many windows) with Farrell's - saved my windshield and my wallet. Rare combo. They fixed my car glass so well that my car felt emotionally supported. I highly recommend Farrell's, their team, and the service they provide. Take this as a sign to stop Googling and call them!

Jessie at Farrell's Glass was great,. He got me right in and had the window motor fix on my 1999…read morecar no time. Reasonable pricing too. I waited a couple weeks to test the window, it's working perfectly. I couldn't be happier!! Thanks Jessie!

Edith and Allison came to my house to give a bid for removing and replacing my roof shingles. They…read morespent about 2 hours showing me all the products that would be used for the new roof. They were very nice and answered all my questions.

I only wanted 1 small window fixed because roller broken but was willing to replace it. She told me…read moreshe wanted to go outside and check all my windows. I couldn't go with her , just came out of hospital with fractured spine. told me numerous windows needed fixing, showed me pix of the ledges and surroundings which had them rotting away and causing probs with my glass windows. I belived her requested pix. Said send next day. Have repeatedly asked for them, no pix. with great difficulty, I checked, those pix were not of my house, they were fake. I tried to cancel contract 2 wks after signing bc I found they used subcontractors, sent letter for refund...that was b4 discovering they lied about the damaged wood frames. June 18, they arrived at my door, ring camera recorded them, didn't answer. Within minutes received a call from Allison Smith, don't know what she said, couldn't get any sense out of it. Asked question, just went on and on. I believe was Al voice. I hung up. All I can say, Elderly Financial abuse by Allison Smith,and DABELLA CO. paid her $4100 for nothing, no pix, not even an installer to measure. Will be flowing up with appropriate agencies. 0 star rating.

John replaced 15 windows in our old house. From beginning to end, he was a joy to work with:…read more Professional, knowledgeable, courteous and prompt. The installation was seamless and the new windows are wonderful. John's pricing was very fair and his work is high quality. He even removed our old windows and hauled them off for us. We are hoping to work with him on another project soon.

I recently worked with John at Reliable Property Services. He replaced a window with a sliding…read moreglass door. The process was very smooth, his communication prior to the job was clear and courteous, he was available for my questions beforehand and answered them promptly. When he arrived he took care of my spaces- put up plastic in areas that would get dusty, put down tarps to catch debris, and then he cleaned up well after all was done. He communicated easily with the electrical contractor who was needed for the job. He was friendly, laid back and very capable and I felt comfortable with him in my home. He made the process simple and I felt I got a good value for the money I paid him. Thanks John! Don't hesitate to call on him for this sort of work!

Went to Milford shop since Yelp site indicated Ashland shop was closed until November -- which was…read morewrong! The Ashland shop could have done what we needed, they called about 8:30, but I was already in Milford. They did a crash-wrap for free (would not accept any money), I promised to make a donation to their local high school boosters. We were traveling & could not wait several days for them to get the new back window. I love supporting local, small businesses!

Note: I've added 3 stars to my initial one-star review (below) as a result of a conversation with…read moreBill's Glass business owner, Jim B. Jim replied the same business day and made a sincere attempt to understand my concerns. He also apologized and provided context for my negative experience, which I appreciated. Most importantly, he explained steps Bill's Glass was taking to improve the customer intake process in Ashland. Jim's intervention addressed my issues with the Ashland shop and has restored my faith in buying local. Initial one-star review: Do yourself a favor and work with Bill's Glass in Medford instead. I'm not going to identify/shame the individual by name, but the person responsible for intake in Ashland is incompetent, and you'll find yourself frustrated with the shop's inability to provide basic customer service. They make commitments, fail to meet them and then just make excuses. Sorry, I know it's inconvenient to have to travel to Medford when we have a Bill's glass in town, and I believe it's important to support local businesses. But without dramatically improved customer service in Ashland you will be frustrated and, several weeks later wind up going to Bill's in Medford anyway.

I would not recommend Joe for any repair or handyman work…read more I hired Joe to perform work at my business and the quality of the workmanship was extremely disappointing. Multiple issues had to be corrected after the fact, including work that should have been completed properly the first time. I repeatedly had to follow up with him to address problems that were left unfinished or done incorrectly. What was most frustrating was the lack of accountability. After acknowledging the issues and telling me multiple times that he would come back and fix them, he continually delayed the repairs with different excuses. I have text messages showing him promising to return and make things right. When I finally followed up again, he simply told me to hire someone else and claimed it wasn't the type of work he does. If this wasn't work he was qualified to perform, he should never have accepted the job in the first place. Instead, I was left with unfinished repairs, additional costs, and the inconvenience of finding someone else to fix the problems. Poor workmanship, poor communication, and no follow through. Based on my experience, I would strongly recommend looking elsewhere.

From the owner: Hi, Im Joseph and Im serving the Rogue Valley for your construction needsread more