Customer service was non existent for me. I contacted them late in 2025 to get a quote for a home…read moreproject I wanted done in Spring 2026. I was told they will get back to me. They never did. I contacted them again a few days ago and never heard back. Maybe my project is too small for them but give me the courtesy of getting back to me and rejecting the job.

Same review, sucked and paying now, insulation in cellar falling from the ceiling, left excavated…read moreold foundation wall exposed with boulders with no cement, did not install stairs to cellar as proposed in contract, none at all, put bulkhead on wrong side of house as proposed, put wrong shower in bathroom, put an 8 foot high cellar ceiling even after hitting groundwater, which I never approved and, could have avoided sump pump if it were less so they never did a groundwater test. So are these good examples of his work. Also since the bulkhead location was changed without approval, had to put back deck in shade, acuiring mold and change in location of sliding doors in shade, randy, you will never fix trhis twenty years later, i dont expect you to

blackwater turned my old yucky bathroom into a brand new bathroom. We are so in love with our new…read morebathroom and the detail that was put into it!

This was our first project with Blackwater HR, and it was kind of tricky. We needed roofing repair,…read morein part to falling shingles by a prior installer, and to help with squirrel damage. Austin came over soon after we made our request, gave us a fair quote, and began the first part of the repair soon after. The project was in two parts because part of the damage was under solar panels. So we paid for what he did, and stayed in touch as the installers weren't able to get to us for weeks. Final roofing work happened yesterday, and he also replaced two shingles that had fallen since he'd left (not his fault). Easy to communicate with, generally responded same day or next day. Would use again.

I love this company and Matthew who was willing to do a job that many others didn't want to tackle…read more I needed a 16' section of my vinyl pool deck fence replaced after it was destroyed by a bear. Matthew came and looked at it and recommended a pressure treated fence to match the rest of the deck. He looked closely at it, took pictures and did an absolutely beautiful job. Matthew was always on time and finished in under a day. He also replaced a rotted handrail on the deck. It came out perfect! I would definitely call again for any construction projects and would highly recommend.

We really appreciate Matthew's work. We've hired him for a couple of projects and will continue to…read moredo so for our next ones. Excellent communication, fair prices, and extremely high quality work. He's done deck work, basement stair redo, and more. We're very grateful to have found such a good and reliable contractor.

THEY CAME THEY SAW THEY CONQUERED!!! I intended to get 5 or…read more6 estimates for a new roof. I got one! Joe and Matt came by and I simply trusted them. Three weeks later they installed a roof on my house. The entire Hayden crew was professional, courteous, skilled, and efficient. The job was done with expert precision, from the stripping of the old roof, to the prep and the installation of the new roof, and the meticulous clean up. They left no stone unturned. They are a fair, and no nonsense outfit. What a relief that it is done. I am so glad that I trusted my instincts. Thank you Joe and Matt, and the whole team!

I called Joe at Hayden Roofing when we had an ice dam issue this year and they came right out the…read morenext morning. Very professional, honest, and courteous. I would highly recommend using them for any of your roofing needs. Thank you Hayden Roofing!!