I phone in a few days before I need the service done on my car. I have no difficulty getting the…read moreappointment on the date and time I prefer. Then, when I arrive, I just check the car in and sit in the waiting area for a bit while the work is done. Sahara has free wi-fi while you wait, comfortable chairs, restrooms, air conditioning and vending machines. I play a few games of Solitaire on my phone, and pretty soon its time to go. Altogether, a comfortable and painless experience. Staff is friendly and knowledgeable. I trust them.

The repair shop has no idea what they're even doing. They keep trying to overcharge for the work…read more (Price gouge). One time they had the wrong part. When they make a mistake on your car, they just make a note of it, and charge full price anyway. They treat the customers like crap. I'll never take my car there again. It's worth driving to Nephi for much better mechanics. I don't wanna show a pic of what they did to my car, it's too embarrassing. I'd recommend firing all of them and replacing them with people that know what they're doing.

I had been on the road for a few weeks, and unfortunately my tire went flat in the middle of…read morenowhere. We were able to put the spare on, got on the road and googled "tire shop" near us. The kind folks at Park N Pump directed us to Justin at Edge Auto Group (because Edge Auto was able to accommodate regular vehicles). They quoted us an hour, to be safe, but we were on the road ten minutes later! Justin, Brennan and everyone at Edge Auto Group were not only courteous and professional, but their prices were extremely reasonable. Given the stressful situation, and as a woman in an area I was unfamiliar with, it was a blessing and a relief to come across Justin and the Edge Auto Group team. THANK YOU GENTLEMEN! I highly recommend Edge Auto Group for all your vehicle needs!

Synthetic oil change, tire rotation, no wait on this visit very reasonable price. Will use again.read more

Chip helped me get my Ford Pass and I found out the service engineer soon light was not a problem…read more Much appreciation for getting me back on the road. Highly recommend.

We were traveling in the area towing a travel trailer and I started to have some concerns with my…read moretransmission acting up. I called Jorgensen Ford's Service Dept and asked if I could get my truck in for them to look at this week and they said they were pretty much booked up. I explained what my situation was and they worked me in at 8AM the next morning, checked it out, changed my trany fluid & filter, and was out of there in a couple of hours with the reinforced confidence that everything was fine. These guys are totally awesome, and the service people are some of the most friendly and warmest people I've met. Thanks guys!

Shoutout to Service Manager Ben Mills for taking in our 2018 Expedition with an overheating…read moretransmission issue during our vacation trip on I-70. He put a tech on it while we waited and had us back on the road in about an hour. Best dealer customer service we've experienced in a long time. Thanks guys!

This is the way all vehicle sales should be!…read more I was looking for a Maverick Lariat Hybrid, which seem to be in short supply. I found one 2025 in my home state of Arizona that had the options I preferred. It was about 164 miles away, one way. I try to do Internet purchases because I greatly dislike high pressure in-person sales tactics. The in-state dealer's Internet department insisted I drive the 5 hour round trip before they would negotiate a price - that's not how Internet sales is supposed to work. That was a deal breaker. Then I started looking at low mileage used Mavericks. I found one that looked suitable, but I had to pay to have it shipped, sight unseen. About 2 weeks later it was still in transit. So I gave up and searched inventory on Ford's website. I stumbled on a new 2024 Maverick Lariat at Freedom Ford in Gunnison, Utah. Their Internet sales person, Shaney, reached out the next day. I responded with my requirements. With just a few eMails and Texts, we reached a deal - a great deal, I might add! I only had to make one short phone call to pay a deposit. There was absolutely no hassle and no pressure! Within a day, the paperwork was completed and financing with a very good rate was arranged. I booked a flight to Utah and Shaney offered to have someone pick me up at the Provo Airport, which is the airport nearest to Gunnison. That was very gracious, as Provo is more than an hour drive from Gunnison. In less than 30 minutes from arrival at the dealership, I had possession of my new truck and was on my way home. The trip home was about 700 mostly highway miles with an average of 39.5 MPG. I couldn't be happier with the truck. Even with travel expenses and the shipping fee for the used truck I didn't buy, I saved a lot of money. I highly recommend Freedom Ford in Gunnison, Utah, and Shaney, the Internet sales person. I will definitely be a customer again. This is the way all vehicle sales should be!

Hands down, best car buying experience I have ever had. The Sales Manager Joe was the pinnacle of…read moreprofessionalism from start to finish. Our Sales Rep John knew every detail of his product and provided us outstanding service on the day of delivery. I traveled from NV to Provo GMC to purchase a truck since the dealerships in Las Vegas had limited inventory and wanted to be difficult when it came to closing a deal. Not the case with Joe and his team. They responded immediately to my online inquiry and notified me they had two of the vehicles in stock. By the end of the day, we had agreed to a price that was lower than any other dealership had quoted me. On top of that, they promised to hold the vehicle for me until I could drive up from Las Vegas. The day of delivery could not of gone smoother. The truck looked amazing and John made sure we understood how everything worked since I was upgrading from a 2006 GMC Sierra that lacked all the new tech. John has even reached out a couple times post purchase to make sure I have no questions. Bottomline, I give Provo GMC my highest marks and whole heartedly recommend them. They operate with transparency and integrity, which made working with them a fantastic experience.

Expectation vs. Reality…read more I purchased a vehicle from Provo GMC and have driven it less than 2,000 miles. In that short time, it's already been in the shop three times and now it needs a completely new engine. Before the engine failure, I even tried to sell it back to Provo GMC at a financial loss, hoping to cut my losses early, but they wouldn't even consider it. It's clear to me now that there were underlying issues from the beginning. I'm incredibly disappointed by how this situation has been handled and by the lack of accountability from the dealership. I expected better both in terms of product quality and customer care. You have my all my info to call me so just do that!