they do excellent work and go beyond the call of duty!! They have fixed a bumper at one time and…read morethen later a window.

I do not typically leave business reviews. I am posting this for others to be informed and to…read moresummarize the service issues I encountered. When obtaining quotes for a windshield replacement, this company was not the lowest bidder. I selected them because they represented themselves as providing high-quality service and cited a national accreditation. Service was scheduled for December 4, 2025. Prior to the replacement, I informed the technician that a dash camera was mounted on the windshield. He stated this would not be an issue and that he would remove it, with the understanding that I would reinstall it after the replacement. During the installation, the technician cracked the windshield from the interior while attempting to attach the rearview mirror. I understood that mistakes occur, and it was agreed that the windshield would be replaced the following day. On December 5, 2025, the windshield was replaced a second time. After the technician left, I discovered that the windshield wipers did not work. This occurred during a storm, and I had to wait over an hour for a third visit to correct the issue. I was informed that the wipers had not been reinstalled properly on the gearbox. After these visits, I was left to vacuum glass shards from the first broken windshield out of the vehicle. On December 21, 2025, when I attempted to reinstall the dash camera using the USB cable that had been left accessible near the headliner as agreed, the device did not receive power. It was later determined that the dash camera wiring had been damaged during one of the windshield replacements, causing a short and a blown fuse. The damaged wires appeared to have been twisted back together and tucked into the headliner, which was extremely concerning. On December 22, 2025, I requested a call from the business owner to discuss these issues. Instead, I received a text message stating that safety concerns are taken seriously and that I would be contacted shortly. No further contact occurred until January 7, 2026, when I was informed that the company would not accept responsibility for the wiring damage but offered a negligible discount for the windshield. I declined the discount and was seeking acknowledgment of responsibility rather than continued deflection. I can only hope this experience is an outlier. The attached video (explicative warning) shows the dash camera functioning at the time it recorded the initial windshield cracking during installation, and the attached photo shows the damaged wiring as discovered. There are additional and unfortunate details, but I am only summarizing the main issues and am ready to move on. Altogether, this turned into multiple appointments, follow-ups, cleanup, and troubleshooting that took far more of my time and energy than I could have ever imagined.

I paid $112 for 3 rock chip repairs. I feel like thats a lot but the cost of the winshield…read morereplacment cost is more. But now I have a crack because of another rock chip hit it. So I dont think Ill do that again. Ill just wait to replace the whole dang thing now. But everyone was nice and on time and they came to my house so it was fine. Typical windshield replacement cost (C300) Without insurance Basic aftermarket glass: $700-$900 OEM (Mercedes) glass: $1,000-$1,300 ADAS camera recalibration (required): $200-$400 Total: $900-$1,500

I did not have an appointment, but they got me in right away to fix a chip in my windshield. Great…read moreservice!

I had a sunroof mishap on the road and called this place for guidance. James was able to provide me…read morewith some much-needed answers. I wasn't able to use their services (no fault of theirs), but I can say that their customer service is excellent.

We broke a window when we were adding a layer of dark covering to black it out. They were the only…read moreglass company operating in town. He didn't have frosted but he had glass that would be good enough for us to close the opening and keep us from the cold that night. Clint was great. He took our bezel and measured the glass needed. It would take a couple hours since he had business ahead of us. We were just happy to have it done so fast. The job was done on time and looked good. We really appreciate Clint and his work. I would definitely go back and recommend them for any glass work you need.

The only shop within 100 miles that does quality work.read more

I am passing through Salt Lake city on business delivering a vehicle as part of my Fleet company…read moreneeding windshield repair minor cracks I scheduled a appointment at 9:30 AM upon coming in a older gentleman met me in the parking lot telling me where to and where to not park but very rudely when I entered the building I was told by the employee Elisha she would take care of it and I heard nothing else of the sort great interaction with customers I appreciate the time taken to make me feel comfortable and welcomed in the establishment. I was later Told the old man was the owner of the property. Please ignore him. I will not blame the company for a property owners faults there are clearly no signs showing exactly where to park along the fence line so I was a little confused but the customer service at Glass Doctor is just great if I have any drivers passing through that need windshield repair I will definitely recommend this place a neighborly company it truly is disregard any other outside entities upon service.

I was 517 miles from home and my 9x30 window for my Knapheide top along with the seals were…read moremissing. Called my glass guy in California and he said that it was a special fix and that I would have to get the parts from Knapheide and he would install it for $75. So I called Knapheide. They wanted $129.99 for the 9x30 window, outer seal was $11.99 per foot, inner seal $9.99 per foot with a minimum 8 feet each must be purchased. So I was looking at $380.83 without shipping and taxes. I was still far away from home so I decided to give Glass Doctor of Utah County a shot. They were able to fix everything for $239.40 before taxes saving me at least $140. They were super professional and friendly and the person that did my window had over 30 years of experience.

These guys were so great! Quick and efficient and very friendly! I didn't have any problems with…read morethem and I would highly recommend them.

I heard great things about this company so I didn't even bother to get a quote from anyone else…read more They did such a great job at replacing my windshield, you would think it was the original one. Even if I could have gotten it cheaper elsewhere, I would have still went with this company. The service was quick and precise and excellent customer service! HIGHLY RECOMMEND!