My husband and I woke up to rain on Sunday, we decided a family games day would be fun. We went to…read morethe mall to find something to go home and play. We went to Mind Games. We're new to Nanaimo and had never even heard of it. We were immediately (Covid safe rules being followed 100% by both employees on shift) welcomed in the store, the male employee helped us with several questions, and came up with a few cool games for us to play He went above and beyond. Super friendly and helpful. The female employee at the till advised their electronic payments were down, she politely asked if I minded going to am ATM in the mall. I had no issue with that, we got cash, came back and paid for the games. The female employee then gave me $3 cash and said this is for the $3 ATM fee you had to pay to get cash. My mouth dropped, wow. I was amazed they would even think of that, and actually refund It to me. Needless to say: we were so impressed with the products in the store, how clean the store was, the customer service shown by both employees, we will definitely be back often, and pass the word on to others. Way to go Mind Games!!!

I was an employee before they shut down and reopened, for context. They laid us off with no sort of…read moreseverance, expecting the old team to stay with the company (telling us all not to look for new jobs), and was promised that we would be contacted about being rehired as soon as they reopened. No effort was made on this. Additionally, prices are absurd. But they blame it on the market fluctuations. This is wildly incorrect. The markups are done for 100% profit and are not considered with the going market, especially for children's card games. Lastly, all security cameras are live videos. The store doesn't have access to this. The only ones who do are corporate, where they spy on workers and make sure they are doing "the right things." Many times I would be demoing product for customers, where they would then call the store and yell at me for not working. Don't support this company. They exploit both employees and their customers.

Took part in the 3 day Ron Collin's retreat and it was amazing. The facility was clean and the…read morefriendly staff set us up with treats coffee and tea and a fridge for our lunches so we were all set to spend the days learning. Great selection of fabric, notions and machines.

Always pleased with the service and selection at Snip and Stitch. Very dedicated staff and owners…read moreare lovely, kind and considerate. They offer very interesting sewing classes for quilting as well as garment making.

In June 2026 I bought several items of high quality, beautiful clothing and jewelry in this lovely…read morelittle shop. Pricing is fair. The sales lady was a delight. I look forward to shopping there again.

The staff in this store are amazing. You have to come in and talk to them, they are so much fun!…read moreSabrina played the musical instruments for me and if you are looking for a didgeridoo you will find it here. They have great clothes, a wonderful selection of jewelry. Buddha's and Mallah beads. The owner, Shawn, travels to Thailand, Nepal, Indonesia and India and supports Fair Trade practices and cottage industry and family business there and brings the treasures she fines back here to Mystic Lotus. If you plan to visit parksville or the surrounding area stop in. If you have any questions please let me know. I am simply an fan and customer :) Terri

I have never had such a wonderful experience at a yarn store. The walls are filled with so many…read morecolours and the walkway up to the entrance is so pretty. I was greeted with a warm "hello" as soon as i stepped in and there were four others in the store. My friend Monica suggested I come in and see everything. Anyways, i purchased some Double Sunday for a well overdue project and i will be for sure going back to explore some more :)

One of the best yarn stores I've been to. Always worth a stop to gather some unique yarns I can't…read morefind anywhere else. They have lots of project ideas and are willing to help you. Great little store!!

Love the careful selection of books and toys for kids of all ages!! I can never leave with just one…read morething...the puppets are incredible!

I am a kid at heart and love walking into toy stores. I love buying things for my niece and nephew…read more The store is well organized, lots of types of toys for both boys and girls. The prices are decent and the lady working there was very sweet and helpful.

There are lots of beautiful clothes in this store however the sales pressure is so high, I am not…read moregoing to shop there again. I told one of the sales women (I think she was the manager) over and over that I didn't want to try on a certain item, yet she brought the item to my dressing room and hung it on my dressing room rack anyway (are you kidding me?!). I eventually bought an item that was too snug for me and took it home, only to have to return it after I came to my senses. Now I have a store credit I have to use (no refunds) so I will have to go back, if only to use up the cost of my folly listening to someone who was only interested in selling me something, not whether or not it looked good on me. Thank goodness for one of the other sales consultants who ran interference with the manager, so I didn't have to tell her over and over - No, thank you. Once should have been enough. I have heard the same thing from other women who have shopped there.

This boutique has AMAZING formal gowns. I got the most perfect dress for prom there.....it was a…read moreshow stopper. A year after grad, I still get compliments on it! When I received the dress I wasn't happy with the way it looked, and the store staff were more than happy to order a new one for me. They really made my day that much more special with all their help. I would not hesitate to shop at Damsels!

My $200 Hokka Speedgoats fell apart after 3-4 months, they were kind enough to replace them with…read moresome New Balances and all i paid was the difference. The New Balances lasted maybe 5 months. I have wide feet, but I really don't feel I was treating them poorly. The staff are fine but the actual products sure seem like overpriced garbage.

I was served by the owner of the Bowen Rd store. He was very impatient and had this weird attitude…read morelike I was wasting his time. I tried one pair of shoes and they were almost great except the heel was very uncomfortable. His reaction was "yah, you're never going to be happy %100 with any shoe".....um, what? He never smiled once. I went into the store next door (also owned by the same person) and was treated the same way...like I was an afterthought or something. I you want good customer service, don't go into this place. I read another review of this place here on yelp that mentioned the people in this place made him feel like a shoplifter and that's exactly the way I felt and the way I was treated.

Superb customer service, unique variety of gifts and one-of-a-kind collectibles! Would recommend to…read moreanyone traveling by and worth the extra time to browse. Darling shop~

They have a good selection of home and garden stuff here. I came here the last time I was in…read moreNanaimo. They were closed on X-mas eve, otherwise I would have picked something up for the mother of the guy I am dating, however, I am inspired to come back as the lady who was there was very helpful and the prices were good.