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    Driven IO

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Driven IO

    Web design

    Website development

    Website maintenance

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    7 years ago

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    (26 reviews)

    I want to share my personal experience with ProSight so other dental professionals can make…read moreinformed decisions before signing any long-term marketing contracts. I entered into a 12-month agreement with ProSight, with the understanding and expectation--based on their own representations--that my patient flow would significantly increase, or at least improve by noticble percentage over the course of the year. Their main service for my practice was supposed to be SEO optimization and digital marketing focused on attracting new patients. Unfortunately, after eight months, I did not receive a single new patient that came from ProSight's marketing efforts. My total return on investment has been zero, despite paying them approximately $8,000 over this period. Throughout the contract, I repeatedly expressed my concerns about the lack of results and requested to terminate the agreement early, explaining that the partnership clearly wasn't working for my practice. Despite multiple attempts to communicate--via email and other channels--I received little to no meaningful response. My concerns went ignored, and the only consistent follow-up I experienced was related to payment, not performance or support. From my perspective, the service I received did not match the expectations set at the beginning of the contract, and the lack of responsiveness made an already disappointing situation even more frustrating. I'm sharing this so fellow dentists and practice owners can be cautious and fully evaluate whether this company is the right fit before committing to a long-term contract. This is only my personal experience, but based on what I went through, I would strongly advise colleagues to proceed carefully, ask detailed questions about deliverables, and consider whether a long-term obligation is appropriate when results are uncertain. Office name Smile galaxy dental

    my orthodontic office has used this company for over 11 years. I RARELY call for support.. maybe…read more1-2 times a year. Called today to set up an email account. They gave me the "instructions' to set it up. Upon setting it up.. I ran into an issue.. called back and get connected with Nathan Rings. This IT person was short and snappy, and tells me "it was set up all wrong" Well PSA we are NOT computer people.. this is WHY we pay a yearly support to them to help us with the little details. He immediately informs me "this is available on our website for you to review" again... why would I when I pay for support. Highly unlikely I would recommend this company much less their support personnel. Their support is a complete JOKE. Maybe he was having a bad day or something but Seriously... find another career where you dont have to speak to dental offices on the daily.. Sounds like someone is completely over their job.

    Driven IO - web_design - Updated May 2026

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