Awesome service, lovely worker, clean vehicles, no long waits. Definitely recommend this enterprise…read moreover others in the South Bay that I have been to.

The customer service started off rocky and unprofessional. Valerie the manager initially…read moremishandled my reservation. Barely acknowledged me, said disrespectful remarks about other staff :| She later called and apologized. I appreciate that. Rajee was a rockstar and tried to honor my reservation time and get me on the road with a comparable car. Thank you RAJEE :) This Enterprise location is very small. There's limited cars which I believed made it hard to ensure a comparable vehicle.

Great experience renting the electric mustang. Dan is awesome and very accommodating. Loved that…read morehe drove to us at the airport to drop off the car. I needed to rent out a car for some guests visiting LA. Turo is cool, but R&R is a little better because its more accommodating aNd personal.

From the owner: R&R Rental is a California-based car rental company. R&R Rentals is dedicated to customer…read moresatisfaction, book with R&R Rental, and get the best rates, and hot deals on car rentals for vacation and other travel needs. Make your trip memorable with us.

Horrible service. Waited in line for 20 minutes before someone came to service the front desk…read more Waited an additional 15 for my turn only to be told it would be an hour for my car to be ready!

This place is pretty good everyone's very pleasant to speak with and they try to accommodate as…read morefast as they can. The way the time is a little bit long because there are so many people wanting to rent a car but I think overall they're a solid 8 1/2. On professionalism alone, I would recommend the place.

Excellent Service and Great Cars! Excellent Service and Great Cars! Excellent Service and Great…read moreCars! Excellent Service and Great Cars! Sorry had to fill the 85 word minimum, Still Love this Car Rental!

They were on-site at Y&S auto body shop, and everything was pretty seamless. They have new cars to…read morerent. I ended up renting the 2025 Chevy equinox, which was great. So easy. It was covered by my AAA insurance. Don't waste your time by reserving one through enterprise, which is what I did. The front desk at Y&S auto body ended up taking care of new reservations and any cancellations.

Needing a temporary ride because my vehicle was in the shop, I dropped into this Enterprise…read moreRent-A-Car location, hoping to rent a standard sized vehicle. Melissa assisted me, and was polite and expeditious in getting me into a freshly-washed VW Jetta! While waiting for my vehicle, I also witnessed Melissa help out additional customers with the same patient, helpful demeanor.

Husband rented a car from there . The seats were disgusting- dirty and STAINED. I would had never…read morerented that piece of shit . Literally looked like it had shit stains.

I had to get a rental last minute through my insurance and the whole return experience with this…read morelocation was very quick & efficient. I didn't even have to go inside. Staff were helpful & went out of their way to make sure things went smoothly. Very happy with my visit & so thankful.

I've been using this location multiple times. Every time I came here, nothing special. It was ok…read moreservice. But today I had to work with a guy named Aaron and he was very inattentive from the very beginning. I made reservation 4 days before and when I went in there were only three cars available, two within my price range and one with extra pay. There were many cars but Aaron said they are already reserved. I wonder then what was the point of me making reservation few days before. But whatever, I decided to pay extra to get the car I prefer. He wasn't clear upfront with the additional cost from the very beginning, (the difference was only about a dollar per day, so I was like whatever). But when someone else pulled up with the car, I just literally sat there for another 10-15 minutes because nobody told me anything whether the car is ready or not, and no inspection and nothing. Aaron never came back and I asked the assistant manager Kevin and he helped me get the car and leave the site. However on the way home, I realized that the gas was 5/8 full when Aaron told me bring it full (he told me its 7/8 full, which I was thinking 7/8 is not full but I thought I will check later when we do the walk through, but this never happened with him.) Please see photo. Seriously? I returned and got it corrected. I felt like I wasn't serviced at all and scammed if it wasn't for Kevin. I began to wonder how many times did this happen? I hope this is the first time . Be mindful and check thoroughly.

Looooooong overdue! WOW! Clearly the BEST Enterprise in the Los Angeles metropolitan area. I would…read moreargue that they are perhaps one of the BEST Enterprise locations - anywhere. Every time I rent from this Enterprise I have a great experience. The staff is super nice and helpful. Hands down the BEST customer service!!! Leonard Dunn is an exceptional manager and his team of assistant managers are just outstanding. I cannot say enough positive things about Leonard personally. He is a very sincere and approachable person. I had no idea that he was the Branch Manager until today. He has been a champion to work with GEICO on our behalf with company policies. Leonard has gone to bat for our family with his regional office to make accommodations. If he can't take care of it locally, he WILL find a way. That is just his way. He is so customer-focused and genuine. Other times he has helped us but never hinted to the fact that he was the Chief. He is so concerned about earning your business, maintaining your business, and making sure that everything is A-OK with the rental, itself. The staff's attitudes are so positive, upbeat, and customer service-focused. They will call you back. They will pick you up. They will take you back home after a rental is completed. They have even called an UBER for us a few times when their driver was not available. Just top-notch management. Diana Vasquez has raised the bar for exceptional service. She is a jewel, and just a really, really nice person. Once I thought I had left a book in the car that I turned back in and she sent an Enterprise person to the oil change place to try to find the book and searched for the book for me everywhere. Recently, I was fortunate to be able to speak with Diana about an issue with a contractor and explain and show her the issues I was experiencing. She immediately took action and together with Leonard they took care of it promptly. Jonatan Gutierrz is a gem. He went above and beyond for us on a rental back in December. He facilitated working with another company to get our rental underway. He has a great attitude, very fast and courteous which I really appreciate in this business. He seems to really enjoy his job. Rick Taylor is the man! He is so very thoughtful. Once he came out to the parking lot to give more information to us for our UBER courtesy. Just top-notch service. Rick has a great attitude - always smiling and will go out of his way, even in the rain. As he was walking back that day into the building, we were so impressed by that kind act. You can count on him to be super helpful. He's not always there, but when he is, he really lights the place up. Great energy! Great job!! Sarah is also very sweet and strives to give your account the attention it deserves. She is honest and patient as well. The team - Super efficient and friendly people! The courtesy driver is also polite and professional. Venue - Right off a busy street. Smaller lobby than airport locations, but welcoming environment, kept clean. Fleet - Cars are in pristine condition. Good selection. Mostly brand new. We have never had a problem with a smoke smell, or cleanliness. They will walk you out on the lot and present you with a few choices in your category. Return - Checkout upon returning the car is literally a 30 second transaction. They will email a receipt to you and you are on your way. Hassle-free. I would choose them over and over again. Highly recommended!

If the car breaks down they will take 48-72 hours to finish your paperwork and will not release…read moreyour deposit until then. They will not send you a closed invoice for 48 hours, will not call to update you and not email you. After the tow truck takes the car, the uber that they said will take you to the office won't show up. When you call the branch after the tow truck leaves the person on the phone will not say "im sorry this happened, let me see what we can do, the manager will reach out." They will in effect say "So what, why are you calling? What do you want?" They will not have a clue as to what a customer might need after this happens, it will be a bother to talk to you. Lets see if Anybody calls back at all...the car broke Sunday 7-26. Its now Tuesday afternoon...nada. No communication. The tie rod broke in the driveway of my house. If it had happened on the freeway, this would have been waaaay different. They should comp at least a portion of this rental.

Sebastian, Alejandro, Javier, & Miguel are game changers and made the deal happen for me! We took…read moreour new to us family vehicle home last week. The Purchase was effortless and quick (took 30minutes or less to do the paperworks). Hertz gave me 7 days to return the vehicle in case I was not satisfied with it. Well, It's been a week now since owning the vehicle and so far everything's been running good without any issues. Happy to say we got a keeper! So it turns out that the vehicle we were interested in did not work out with the previous buyer who bought it impulsively. Sebastian kept in contact with me to let me know that the vehicle would be available for purchase again. Alejandro & Javier assisted me on the day of sale. Miguel, the manager, spoke with me personally and made sure I was satisfied with my purchase. Because of these guys, my faith has been restored. I recommend them and will for surely be buying a vehicle with Hertz again. Thank You so much fellas, keep up the good work!

Be forewarned. Get a vehicle inspection from an independent source before purchasing an automobile…read morefrom them. It's on you to do this. I would advise purchasing the extended warranty, but they will lower the price with some pushback. As soon as I got home with my car, one of the headlamps was not working. Turns out to be a technician fault, as the connector plug was removed during the engine cleaning process before putting the car on the lot. Always ask questions for a full demonstration of all mechanical and electronic systems. These are fleet (rental) vehicles, so their history is unknown, but they do a good of servicing while in their possession. Once you purchase a vehicle, you'll be directed to a 3rd party provider for service. They won't tell you this until you have an issues and request support. I'm not disappointed with the vehicle, but honest up-front should be a priority.

It did not look like it was open at first. Once we entered, the staff was friendly and took care…read moreof my in-laws. They are Japanese speaking and had vehicles to use. Nice place, would use again.

Because of Covid, a few things changed there and to my surprise In order to rent a car at Sakura,…read moreyou need to do a reservation ahead and the Gardena office is only to pick up. However, the friendly staff was very helpful and I was able to rent the car there and save my vacation and my transportation needs. The car was clean and ready to roll. I was even provided a map, even though I told the lady I didn't need it since I know the area, but she suggested to me to have it in case of an emergency. My last time there was six years ago and the next time I go to California I always rely in their service. Thanks again and hope to see you soon