What a pleasure. Visiting friends in Fresno, I had some time to shop and luckily found Krumps…read more Coming from the Bay Area, Im getting used to lousy service at any price. Mr Krump is one of the most knowledgeable, elegant men I have met in a long time. I ordered several things and am excited to get them soon. Service is so good, that I will gladly come to Fresno from now on to see Dwayne. Fresno has had a gem for 40yrs and if you have not visited pls do so. The ajoining gift shop run my Mrs. Krump is filled with a great selection of mdse, also worth a visit. Very excited new customer. Bob Yeats Bay Area

If you need a bespoke suit don't even bother going anywhere else. Dwayne is knowledgeable and has…read morean incredible selection - seriously every combination possible. Best to make an appointment. Just make sure you're not in a hurry - he's very friendly and loves to chat!

Shout out to Jenny for her incredible work and assisting our daughter today with clothing/style…read moreoptions!

Walked in looking for a pair of shoes. The pair I liked was not in stock, so the sales guy checked…read moreout their website. He made sure to check on every style & color I asked for in my size. Was so helpful and even made sure my shipping address (which is a PO Box) would be able to have the shoes shipped to. He even called customer service to double check for me! I did receive my shoes in 1 week. And they were exactly what I wanted, already received compliments on them, New Balance 327. Thanks to Tilly's awesome customer service!!!! I did forget the sales associate's name, but he made me, the customer, feel valued!

Nike Unite is definitely a "must shop" for one stop shopping. Returned Nike gift for credit. Coach…read moreBlake provided outstanding customer service with returning item for store credit card. Customer service on the floor was displayed by "Vee" asking the right questions & walking me to specific sale items. I recommend downloading the Nike application for online & Nike membership benefits. Total spent on merchandise valued at $100 was $6.21

2nd time bad experience with this location 1st time I found…read morea pair of Jordan 4s on the back wall also called clearance wall with additional 30% off when i took it to the register they didn't honored the price on the box even though a employee saw me picking the shoe from the wall they said no and wanted to charge me regular price. Today I found a pair of a black and blue running shoes priced at $49 on the box plus additional 30% off I took it to a employee not a lead or manager and he said it was the wrong box and changed the price and took them away But I saw one of the employees setting those shoes on the wall. And said maybe a customer missed placed it on the wrong box but I saw the employee touching the shoe last. I can tell they have a big problem owning their mistakes and honoring the prices. Might not comeback no more

Location: Nordstrom Rack Blackstone Date: April 12, 2026…read moreService: Clothes Last week I have spent some time and nordstrom Rack looking for clothes for my family especially a pajamas. Nostrom Rack had plenty of men's pajamas to choose from at a discounted price compared to the regular price. And that's a specific day it was raining so most the customers besides shopping was also getting umbrellas this way they could go back to their cars safely. Luckily I was parked in there by and didn't require an umbrella. Once you enter the store everything is marked and placed as it should the women's with the women's shoes the men's with the men's pants the luggage items the perfumes and cosmetics are displayed and marketed in the store. Overall I had an excellent customer service experience at Nordstrom rack. I definitely would be turning in the future.

In my previous review, I stated that I mainly shopped on their app but nowadays, I actually prefer…read moreto do my shopping in person and get my steps in. Today I stopped by after shopping at Kirkland's next-door. I haven't been in the brick and mortar for a really long time and I was quite impressed during my visit. There wasn't a lot of staff on the floor, checking in or greeting, but there was more than one cashier, which is awesome so it didn't take too long to check out. Currently they are doing "rack "Friday sale. Red tags are an additional 40% off. I found a pair of nice jeans by the brand frame, which is pretty pricey brand and I only paid $38. They have a decent amount of purses, cosmetics, hair care, and plenty of good brands to choose from. I feel like their shoe inventory is massive here. The home section is pretty small and the children's as well. For there being so much in the store, they have everything laid out and organized. There's indicators upon every rack that let you know what brand you're shopping and it's easy to find your size. Kudos to the employees for keeping everything nice and neat!

I think the staff was extremely helpful. I'm seeing negative reviews for the store but when I was…read morethere it was not that at all. I didn't feel overwhelmed or bothered by them. They had asked a few times if I needed help and I ended up liking a shirt although I didn't have intentions of buying anything. They seemed to be thoughtful and had what seemed like a genuine conversation with my girlfriend and I about our kids and theirs. I'd go back.

Customer service is really terrible, and the prices don't really reflect an outlet store regardless…read moreof the brand. Very disappointing because I have always enjoyed shopping at J. Crew.

It is a very clean and organized store. Helpful workers. Great selection and variety.read more

Walked in at 10:30 on a Thursday morning and was the only customer in the building. Total of four…read moreemployees on duty. Nobody greeted me. I had to approach one of the ladies and ask for help. She seemed like I was bugging her. She handed me two pairs of pants and split. No assistance. No hey how does it fit. No suggestions. No nothing! Had to keep going and looking for someone to help me. I was going there prepared to spend a few thousand dollars buying several suits and outfits left with one pair of pants and a feeling of neglect. Poor customer service. Fellow big guys go to men's warehouse instead

Location: Macy's Fresno Blackstone Date: July 02, 2025…read more Service: Men's Suits Department 2nd Floor Apparently it's picture time at school. My family and I decided to make a in person visit to Macy's On Blackstone in Fresno. Once we arrived We took the elevator due to the escalator was out. Right now is a July 4th sale event so items are on sale for purchase. The customer representative Malaky at the mens department was able to assist my autistic child with getting his measurements for a men's suit for his school yearbook photos. We had an excellent customer experience with Malaky. He took the time to actually assist us by taking the appropriate measurements with the first men suit purchase. The prices are right. We are pleased we visited Macys.

Friday 12:00pm came in looking for a pair of black heals and a pair of jeans. Walked out with…read moreneither of them. The shoe department was disorganized and not inviting at all. Not surprised that I wasn't approached by a Macy's salesperson to ask me if I needed help. Gone are the good old days when smartly dressed women would be at the ready to assist you with shoe selection. I am happy that Karl Lagerfeld is now designing for Macy's and had two cute dresses available that I added to my shopping bag. So I guess I will have to go to Nordstrom online to find shoes.

Location: Kohls Riverpark Date: June 22, 2026…read more Service: Shopping Recently went to Kohl's Sephora store inside to pick up some self-care items for some colleagues. They have many options to choose from at the store. The staff member visit me as soon as I answer the area. They have offer a wide selection of items. And their prices are fair for products that they have available.

Kohls is my favorite store, I love the fact they hand out Kohl's cash and coupons. North Fresno…read morestore is always clean and almost always has my size in store or online. The prices are always marked. The restroom was well stocked and clean. This evening was no exception Paola was helping me at the register she retrieve my Kohl's cash ($45.00) that was lost in my old email and deleted, she double checked my return to make sure I received the right amount that I paid since I used some Kohl's cash with the purchased. Paola is very well mannered very sweet young girl she did not lose patience with me when I couldn't find the email she offered to help me which was very nice. She had Ed the security guard at the front door help me out to my car, he was very nice & very helpful. It's so nice to see there's still youngsters that are willing to take the time to help and be very courteous. You don't see that much anymore. I hope Kohls knows they've have a wonderful lady working there. Also, a young lady that helped me out on the floor. I do not know her name. She looked to be pregnant w dark hair She was also very nice.