This is a large building off Hawthorne road and Trenwest. Its very easy to find as its not too far…read morefrom the roadway turn off. There's plenty of parking as the lot is quite large and it is located at the main entrance for easy access. When you step into the lobby you will see the large reception area. Someone on the staff will cheerily offer assistance to guide you as to who can help you quickly. There wasn't a wait for service and once you check in at front desk you will be guided to seating area. I didn't have to wait but approx 5mins before someone on the medical staff came out to escort me inside the clinical area. So nice not to have to wait for ages to be seen. My appt was 4pm which seemed like a good time to pick if you want a stress free 1st experience. As I was waiting a few people came in wondering where audiology was. Just so you know...it's upstairs.

I have experienced various types of imaging at this facility. I was followed for 5 years with CT…read morescans after stage 3b rectal cancer treatment. I also do my annual breast MRIs here. I have also had an abdominal ultrasound done. All of the techs are very nice. They do their jobs well and are very caring. I appreciate the fact that most of the CT staff are trained to access power ports for the IV contrast. I only wish the MRI staff were, as well. Last time, it took 3 people, and 5 tries, to get my IV going.

Extremely professional, gentle, friendly and thorough…read more I received a mammogram here and it was a VERY pleasant experience. Absolutely no complaints.

The lady I spoke with when I first went in was great. However, the phlebotomist, Jennifer Rhone,…read morewas terrible. Very non personable and not professional at all. I will be requesting a different tech if I go back to this location!

I've been to the Wake Radiology office in Wakefield several times. Twice for MRI tests and once for…read morethe CT scan. The office is very convenient in the UNC Rex Wakefield building on the first floor. As the campus is billed as a hospital, Wake Radiology adds on a hospital charge for insurance. The MRI machine is a mobile unit so you are taken outside to get to it but it is right outside the door. They have a room for you to change and a locker to store your things and provide you with a key. My CT scan did not require changing just verified that I didn't have metal on me. The machine was open and not closed and the procedure was quiet and very fast unlike my MRIs. Check in is always easy here. The technicians for all the procedures has been friendly. The radiologists are also very fast. My test was at 8am and my doctor called with the results at 10:45am. The official report was done at 9:08am.

I went there for an MRI and was left near the lockers for 45 minutes after the tech Tammy said she…read morewould be right back. The two techs one named Tammy acted like Dumb and Dumber! They continually jabbered on and on to each other, not caring about the patient in their care. They never put anything to lay on, on the hard cold uncovered table which caused my back to hurt. I had to ASK for something to cover the cold MRI table and when I did I was told to calm down! I felt attacked. This was THE WORST and MOST AWFUL health care experience I've EVER had. The techs together were moving my injured body part around without ever asking me if it hurt, which it DID!! They both hurt me more than once and at the end of the MRI, one of the techs pulled my hair! I was injured three times by these complete idiot unprofessional and uncaring techs!!! WakeMed should be ashamed they have these kind of healthcare workers!!! I will NEVER go back there and DO NOT RECOMMEND THIS facility!! I have told my family and friends about this awful experience and none of them will be going there either. Shame on WakeMed Radiology!!!

Great place for Crepes Good service and good people. Specialty coffee and drinks too!!read more

Friendly staff and very clean and organized. I was in and out in no time. Plenty of parking and the…read morerooms are quiet. The machines are state of the art and the staff running them are super nice.

worst service called to schedule appointment- told needed…read morean updated dr order dr sent order sent to them they called to schedule a new appointment I showed up and they refused care they are the worst is treating people like people

From the initial meeting, I was impressed! Kim really took her time with me. We discovered at…read morethis ultrasound that my baby was still breech. Kim had some great at home tricks to try. She was able to answer all sorts of questions based on her 20+ years of experience in the field. They have gone above and beyond to make sure we had a great experience even offering a rescan once she turns to get a better view. They occasionally run a bit behind, but when you are in the room - you don't feel rushed and that makes it worth it. I highly recommend them! You won't be disappointed. I forgot to mention - they are the only one that does Sonostream which was amazing! I was able to share with my friends and family live who are out of state.

So wonderful! I am 30 weeks and it was such a treat to see our little man. The nurse was so kind…read moreand took her time showing me everything. She gave us so much useful information, and made sure we got over 50 pictures of our guy. She made us feel great about all our worries. So fun! Beyond pleased!! Well worth it.