Another GREAT visit. Woke up ear pain after a shower. My ENT was unable to see me, so I called…read moreMain Line Audiology and they told me to come in immediately. UNBELIEVABLE SERVICE and CARE. They reassured me that nothing serious was wrong and discovered I had gotten some water in my ear during my shower, and told me it was already starting to drain naturally through my recently inserted ear tubes. They reassured me that my surgical ear tubes were working fine, and I left feeling so much better. Again, they are knowledgeable and compassionate. And they understand that ear pain is an emergency!!! What more can anyone expect? Love this group of Doctors. What is really great is if your doctor is unavailable, all other docs are ready to step in and fix you up. Don't go anywhere else.

Purchased Oticon's top of the line hearing aides to replace a 6 year old pair that were failing…read more Paid full price ($6,000) as I had no insurance. When initially fitted, they used the results of a 5 month old hearing test. The new ones didn't sound right, so I made a second appointment and insisted on a new hearing test and reprogram, which they did. Still wasn't satisfied since my old set still worked better. Made a 3rd appointment and was told one of the hearing aides was missing data for several frequencies. Even after 3 efforts, I still didn't think they were right. Gave up and paid a different audiologist to perform a hearing test, erase the previous programing completely and reprogram them. It was his opinion that they were programmed by amateurs. Not only did the reprogram result in the new hearing aides working better than the old, I was told one of the domes was the wrong type, and that a separate program could be added to reduce background noise to enhance speech--a major problem for me. This program was added as a 5th program. Main Line only programmed 4 channels, one of which was totally useless. My visits were with 3 separate audiologists, 2 of whom had another person stop in to help. The audiologist I worked with in the past no longer worked there. I was a patient for at least 8 years and purchased my last set from them. Until last year the service was satisfactory. Something clearly changed. It troubles me to have to write such a negative review, but I don't want anyone to go through what I did. Roy T.

I've been to many other hearing aid businesses due to my job, and this one is by far the best. They…read morego out of their way to find solutions that work for your unique home and work situation. Their hearing aids and accessories, and the education they provide on using them, is superior to other places. They are a truly caring team, and I'm glad I found them.

Dr. Liliana Piccinini is a very competent audiologist who makes things understandable for her…read morepatients. I'm not new to hearing aids. I've worn them for 28 years. It was impressive to watch how Dr. Piccinini and her assistant kept tweaking my latest hearing aids' settings until they achieved the best possible hearing for my worsening hearing loss. Kudos to them!

Jennifer is outstanding! She walks me through the process and works with me to make sure I'm not…read morejust hearing well but also am comfortable. I'm so glad I found her!

Jennifer is great! Very professional and helpful. She worked with me to help me try out the…read morehearing aids and has been a great support for several years! I wouldn't go to anyone else.

I agree with A.O. First, a young Audiologist tested my hearing. Then, Dr. Dossick entered the room…read more My insurance maximum is $2,500. I do expect to pay the overage as this is my 3rd pair of hearing aids. It is all about the $$$ with Dr. Dossick. I tried to explain my limited resources, but she was insistent that I should purchase the "Premium ones for my hearing issues." She only stopped the hard sell because she could tell I was getting angry. I had dealt with Dr. Goyne a few years earlier when I purchased my 2nd pair of hearing aids, and he was okay. The office staff is fine. The Audiologists who do the actual hearing tests are just out of school, and they do their best. No seasoned Audiologists at this practice! I believe people with true hearing problems benefit from places like Aberdeen. However, my next hearing aids will be purchased from Costco.

The provider gave me a 90% success rate for the Lenire tinnitus device. In other words, he…read morepractically guaranteed it would work even with my preexisting medical issues. NOTE: It is NOT ethical to promise or advertise a 90% success rate for a tinnitus device without a detailed and transparent explanation of what "success" means, especially when that claim is inconsistent with available evidence. Ethical medical device marketing requires accuracy, proper context, and full transparency to allow for true informed consent.

Good morning I would…read morelike to personally thank the staff at Hear well again centers in Newtown Square Pa. They were without a question wonderful. I took a relative to see them who is some handicapped. She has trouble understanding things that are said to her. Not only was the staff understanding but took it upon themselves to fix her hearing aids, tell us what the next steps were in order for her to alleviate the problem completely and then did not charge us. In my personal opinion more places should be like that. A class act. Sincerely Anthony Matteo

The Newtown Square Hearing Well Center is fabulous! I have nothing but positive things to say…read moreabout them. Monica, the PCC was amazing during all of my interactions with her. She made the appointment and insurance process so easy! Tori, the Audiologist, is really knowledgeable and walked me through my hearing exam and which hearing aids would be best for my current lifestyle. I highly recommend them!

The technician would not answer any questions. Wanted desperately to sell a hearing aide without…read moreanswering any questions. . I do not recommend.

Ted provided a very clear analysis of hearing loss generally and after my hearing test of my loss…read morespecifically. He then fully explained the options I had that would best suit my needs. I never felt forced or coerced to make a decision. The aids I selected are highly programmable and effective. And they were available the following day. Can't say that I'm thrilled to have reached the point where I need hearing aids, but am happy to have had a good experience with Ted and MiracleEar.

Dr. Broker totally misdiagnosed my sister's condition, which was obvious to another ENT specialist.read more

My husband had an upsetting experience during an appointment this week, with staff not taking…read moreCovid-19 safety precautions seriously. Although he was told to wait in his car until his appointment time in order to avoid other people in the waiting room, he still had to sit in a waiting room with three other patients. Then, although the guidelines on the website clearly state that everyone in the office - staff and patients - are required to wear masks, the receptionists at the front desk were not wearing them. When he went in the back for allergy testing, the nurse sat in a small exam room with him for 20 minutes (presumably to make sure he didn't have a severe reaction to anything). She sat with her back to him (looking at her computer) the entire time, and when she turned around, he realized that she had taken her mask off. She put it back on when he asked her to, but by that point, the damage had been done. She had been sitting in a small enclosed room, less than 6 ft away from him, with no mask for 20 minutes, which is enough for covid transmission if she happens to be an asymptomatic/presymptomatic carrier. We are a high-risk household, and we are absolutely livid.