Dr Suttle was extremely professional and took time to explain all of the recommended options when I…read morewas diagnosed with prostate cancer. Since caught early and a low level cancer, one choice was to actively monitor it, which at first seemed like a reasonable option. The thought of cancer inside of me weighed heavily so I changed my mind and opted for surgery. Dr Suttle answered all questions and concerns describing the procedure along with risks and side affects. It's been about six weeks since surgery and everything went smoothly with no complications! Still dealing with some minor side affects but nothing serious. I think Reno is lucky to have Dr Suttle, an excellent and experienced urologist. If you need to see a urologist for any reason I highly recommend Dr Timothy Suttle.

Very professional resolved my bladder infection. I had previously gone to Renown Urgent Care 4…read moretimes was never referred to a board certified urologist and my condition worsened

I am a medical doctor with 50 years experience. I am prostate cancer survivor and have prostate…read moreenlargement. I have been under his supervision for over two years. He has tried to pressure me to perform a prostate biopsy because my PSA continued to rise. Prostate enlargement will elevate PSA. PSA does not reliably diagnose cancer. My annual Prostate MRIs never have shown any return of cancer. He never discussed starting me on medication to reduce the size of the prostate and to lower the PSA. Another Urologist immediately put me on finasteride and my PSA normalized. Nowadays doctors make much more money doing biopsies than office visits. That is the business of medicine. Two friends recently had prostate biopsies at the same clinic instead of a safe prostate MRI exam. Fortunately, neither biopsy showed cancer. However, one nearly died of sepsis from the biopsy and the other has MRSA prostatitis for the rest of his life. Both complications were completely avoidable.

This is a good and amazingly well educated - check his bio - urologist if he will actually see you…read more More likely, he will push you off to a physician assistant (PA), whose education and experience pales to his, like he did to me - but same cost per visit to you with most insurance plans. Basically, every time I saw him, his attitude was, 'why are you wasting my time, you could see a PA for this'. Before I moved to Reno from a larger town, I saw multiple urologists for the same reasons I saw Dr. McCormack (kidney stones), and none of them dismissed me or urged me to see at PA instead of them. Also, in the years I saw Dr. McCormack, he never once performed a DRE. I received DREs from prior doctors at a younger age annually. And annually from my new urologist in Carson City. Check the standard of care, this may not meet it? PS - Urology Nevada is horrible and worse than Dr. McCormack, of which he is a part and presumably a decisionmaker and part of management / ownership, so he has to take responsibility for the poor service of everyone who works for or with him here. See my separate review on Yelp and see all the horrible Yelp & Google reviews written by other patients. Also, you have to fight with the front desk every time because they will auto-book you with a PA instead of with Dr. McCormack for your next appointment. YMMV if you have other issues deemed more serious than a history of kidney stones, which may possibly be what he prefers due to being more lucrative or other reasons?

Came her back on November 15th last year for the DH…read more. I've brought him to all of his appointments. It's always very busy and the staff seem to know the routine. He will have to make a decision later on testing. Dr. Derick Glazier was the attending physician assistant and was professional.

Wait time was a bit too long, other than that they do a great job. This is my third time at this…read moreplace.

STAY AWAY!!! Have absolutely nothing good to say about this medical group! The staff is rude and…read morevery unresponsive. If you do get a response it will be an excuse or an outright lie. After leaving a scathing message on their portal, I was contacted and told they have a no tolerance policy! After being lied to by support staff. I was told they had made numerous attempts to contact a World Wide Corporation with no response back. I immediately called the number I had given my doctors assistant and was immediately answered by a live person who took down Urology Nevada's number. Within ten minutes I received a call form the company I was told would not call back saying my meds were on their way. After two weeks of excuses and lies I fixed the problem in minutes. After all this someone from Urology called back to try to explain it was not their fault. This excuse was that the Major Medical Company had a non working number on their website. The same number that I called earlier. It took me a half hour to solve the problem Urology Nevada over two weeks of excuses, lies and threats to drop me as a patient for telling them that they were inept! I am an easy going tolerant person up until I am lied too! Instead of calling to say the problem was fixed, I get a call instead to blame others for their own ineptness. Dealing with this medical group is an absolute nightmare! It gets even better! I was scheduled for a same day surgery. After being prepared for my surgery including an IV started I am told someone only reserved the operating room for an hour! I was then told they would do the best they can, but I would need to come back to finish the procedure. ​Then there is the time I tried by phone to get a hold of my doctor about a problem after surgery. After getting no assistance nor a call back I was forced to seek help at the emergency room. In the ER I finally get a call from a pa, after telling them I was in the ER the call was dropped and never got a call back! While I was in the hospital I missed an appointment with my doctor for a follow up, get this because it is hilarious. When I get home I have not one, but two certified letters telling me I missed an appointment and a bill for a missed appointment fee! STAY AWAY from this madness. I have filed a complaint with the Nevada State Medical Board, my insurance company as well as Medicare!

Terrible experience. I was referred here by my insurance, I guess I should have checked reviews. It…read moretook a month just to get an appointment. I arrived, did the normal paperwork, paid my deductible - all good up to this point. The nurse asked me some basic health questions, but none of the usual checks. Just how tall, my weight, that's it. I'm like, ok fine. Dr. Tam walks in, says hello. He has this totally disinterested look on his face. His assistant, a young lady, sits in the corner typing notes. Dr. Tam says, so what brings you here. Honestly it's a bit awkward talking about urinary issues with a young, female assistant in the room typing away as we talk, but again it's fine. He listens with this same uninterested look. I walk through symptoms and history, ask a few questions about medications. He's like yeah whatever you think might help. He's the Dr. here mind you. After about 5 to 10 min, he says we can take a urine test if you want. Clearly didn't seem to care one way or another. Then he gets up, shakes my hand and leaves. That's it. I ask the nurse if I'm supposed to leave a urine sample, she says yes, we do that and they walk me out. No follow up, no nothing. This visit cost $300 (my insurance is an HSA plan). Huge waste of time and money. Never again.

It would be great if it was possible to separate the review for the overall practice and the…read moreindividual practitioners, but it's not, so I'll do my best to explain the experience at Urology Nevada. The front office side of the practice is pretty uneven - it's a large, busy place and it can feel like a factory. Patient portal messages and voicemails can get lost in the shuffle. You chant your birthdate and name so frequently you feel like you're in prison. However... the practice has some really excellent and caring practitioners who deliver outstanding healthcare. The two with whom I have experience are Dr. Goode and Dr. Zlatev, both of whom are terrific physicians and great people. Both are very engaged and caring people who understand the need to spend enough time with their patients to make them feel comfortable and well informed about their condition and the options for treatment. Despite being there for procedures that are uncomfortable - both emotionally and physically - Drs. Goode and Zlatev do their best to make you feel at ease, respected and in good hands. Their P.A.'s and staff members are equally thoughtful and kind. Their technical competence allows me to overlook the shortcomings of the front office operation.

I have been a client/customer of this practice fir about a year now and I'm a big supporter of it…read more There are typically three receptionists at the front desk so checking in is pretty quick and efficient. My assigned physician is Dr. Christopher Tam, who I find to be a very impressive young man. He's very friendly, listens well and I trust his recommendations implicitly. I try to secure early appointments and I am usually seen well before my appointment time. I would recommend this practice for anyone needing this line of medical service.

I was refereed to Urology Nevada to treat my bladder cancer two years ago. and after reading their…read morereviews tried to find another provider. At that time they were the only game in town. After putting up with lost specimens, lost test results and 4 day delays in getting prescriptions tor the numerous UTIs I got after treatments. One procedure resulted in me going to the emergency room and spending 3 days in the hospital due to problems with the catheter they placed in me. I have in the last three months switched to Renown Urology and have been getting excellent care and information on my condition. Please save yourself the additional health problems you may get using this group.

Was referred to this office from Renown healthcare because one of my blood work screening was on…read morethe low side of the charts. As I was checking in with the receptionist, I was told that my portions that need to be paid was $297.00, must be paid today. When making the appointment, was told it could be billed and only a co-pay would be needed. I was not prepared for that amount, since I live of a fix income & I'm retired. I was also told that I could cancel, but would be billed a no show fee, if about the same as the payment above. After resolving the payment, went in to see, in my first visit a physician assistant PA-C. Filled out all the paperwork that was required. Was taken back to the exam room, and was asked the same questions that I was ask five minutes before. Wait for the PA was about 4-5 minutes (good timing). The PA, that's a women asked me why I was their, told her that my blood work from my PCP MD, was all great except my testosterone levels are on the low side. The PA tells me that, testosterone levels are not important and we can do without supplements, but if I feel like I wanted, not needed, she would have to do more blood work, in fact 7 more test, and she would refer me to another doctor (probably another PA) and we would need to do blood work every 6-8 weeks. Because of side affects. I ask if mine was high naturally, would it be the same and to be truthful, I have no idea her answer was, then she said, if that's all, you need to make another appointment after I get the blood test done. Please check out at the counter, nice to meet you. Ppl reading this, come to your own Conclusions. Was in the the exam room 3-5 minutes, cost $297.00, needed me to see another one of their doctor/PA, and the cost of more blood work. It's my personal opinion, since i am a retired health care provider, that this Establishment is here more for the profit's then patients. They want you in and out, they want payments in full, they like referring. They are nice, and courteous and friendly, but who would not be for $100.00 per minute?

Dr Erica Stevens, primary care physician. Great person, great primary physician. Listens, explains,…read morevery thorough. Two thumbs up for Dr Stevens.

This ER was recommended by the paramedics taking me as a medical emergency, after being prematurely…read moredischarged by Northern Nevada Medical Center's Emergency Department. That review and update can be found here: https://www.google.com/search?sca_esv=7059b957e07c44b7&si=AMgyJEtREmoPL4P1I5IDCfuA8gybfVI2d5Uj7QMwYCZHKDZ-E4r_9Gt1crzzTCJckVWby8JzuqctMqNxza7iOfVcNqNnVxpWezKAuTr3EP5MCodYtqJRaIbbk8Oj_4UmzwjvHJ0oYUFa-tJ38VdOCD71ir5hDetIbQ%3D%3D&q=ER+at+McCarran+NW+Reviews&sa=X&ved=2ahUKEwiJ7ZrN6caRAxU0LEQIHf5hN5MQ0bkNegQINBAE&biw=1152&bih=585&dpr=2.5 I presented to Saint Mary's ED as a consequence of the illegal care administered at Northern Nevada Medical Center's Emergency Department with severe abdominal pain persisting for two weeks (that had been meticulously tracked with a Medical Assistant Software my partner created, that was and has been tracking these incidents minute-to-minute ). What followed was not the provision of medical care consistent with Nevada law or accepted standards of practice, but a sequence of dismissals, misrepresentations, and dangerous prescribing decisions (AGAIN) that placed me, the patient, at risk and violated my rights. 1. Clinical Analysis of the Discharge Record Even though the staff verbally "scoffed" and suggested it was just a 'kidney stone', the After Visit Summary tells a different story: Official Diagnosis: They have officially documented Ureteropelvic junction (UPJ) obstruction as a primary diagnosis. This is not a "simple kidney stone"; it is the exact pathology identified at the first ER. Abnormal Lab Results: My urinalysis showed Trace Protein and 1+ Ketones, which indicates my kidneys are under stress. Medication: They administered Ketorolac (Toradol) at 6:32 PM. Toradol is an NSAID that can be hard on the kidneys; given my history of kidney failure, this needs to be monitored closely. Breach of the Standard of Care: This occurs when a provider fails to provide the level of care a competent professional would. (e.g., dismissing an acute UPJ obstruction as "chronic pain" without new imaging). Failure to Diagnose / Delay in Diagnosis: The refusal by SMRMC to perform a new CT or MRI despite worsening lab markers (Protein/Ketones) and a 1.9 cm lesion. Patient Abandonment/Violation of Rights: Repeated requests for a Patient Advocate were denied, and call buttons were ignored. I WILL ADD THIS TO MY ON-GOING CASE, PICTURED BELOW AND THE COMPARISONS OF BOTH EMERGENCY DEPARTMENT FALIURES.

2/25/26- Appointment…read moretoday was a positive visit.. If you are in need of a confident and easy to speak with professional Urologist- Dr. Chloe Shenk -is it.. She addresses any concerns and will take the time to spend with her patient. Her staff - professional and efficient.

So far so good. Fairly easy to find and I LOVE the 2 chairs in waiting room( beside the reg…read moreseats)The check in was smooth and easy and receptionist was nice. I will let you know more when I'm done. Okay so when I got in with the doctor she was absolutely adorable. Very friendly very inquisitive I guess it's the best word wanting to know what was going on past present what I want in the future. She actually addressed another issue that didn't have anything to do with the original one which I was very impressed with. I definitely recommend if you can get into see Sara I definitely would.

Very fast and laconic and to the point. A focused surgeon who is able to quickly put together…read moretreatment plans for his patients. He performed total knee replacement and it went very well. I'm a twice wounded vet with multiple surgeries. This pain was at maximimum toleration. While I understand the position that regulations and tort laws have put on these docs, the medication was never sufficient dosage or duration, nor would he discuss changing these. If you have to have surgery on a knee, this is the guy in Reno. If you can, have it done in another country.

A genuinely terrible surgeon…read more I have bad luck in general and even worse when it comes to doctors. I was diagnosed with a pelvic fracture after a motorcycle accident. I decided to consult with Dr. Kieckbusch after an unfortunate recommendation from a nurse in the local emergency room. Dr. Kieckbusch was a little too eager to perform surgery--which should have been a red flag for me--even though I wasn't in very much pain, and I now question if my initial diagnosis was even correct. Fast forward to post surgery in the hospital: After waking up, I immediately think something is terribly wrong. I'm in excruciating pain and begging my wife to go find the doctor. Kieckbusch informs us that the level of pain I'm experiencing is completely normal after surgery and opts to increase my pain meds. I grind my teeth and somehow make it through the four day hospital stay. One week after surgery, and I KNOW something is wrong. My morning erections are pointing straight down (that's right, DOWN) and send pain radiating throughout my entire body. For the first time in my life I'm actually dreading the thought of having a boner. Three weeks post surgery: After seeing my family doctor and then a urologist, it turns out that two screws had come loose from Kieckbusch's surgery and were most likely jingling around in my pelvic cavity the entire time without him knowing or caring. Even worse, the urologist told me that Kieckbusch damaged my penile suspensory ligaments during the surgery, which explained the painful and wonky erections I'd been having ever since. Oh, and here's the best part--the urologist tells me that after repairing the damage to my suspensory ligaments, I'll lose at least an inch of length and probably still have less erection stability than I'm used to. No more cowgirl for me. I'm struggling not to cry as I type this...