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    Drew Burks Consulting

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    24/7PcTech - Highly qualified PC & Mac technician at your service

    24/7PcTech

    (278 reviews)

    Hail Cesar! My laptop screen was black and wouldn't respond. After trying to diagnose with AI and…read moreYouTube I called Dell and they wanted me to wait 1-2 days for them to send a box, then ship it to them in Texas! They said it would take from 7-14 business days to try to have it repaired and they had no idea how much it would cost (after the initial $59 fee). I had just paid for an expensive software rental for the month, are you kidding me???!!!! Luckily I found 24/7PcTech! Cesar called me within minutes, it was late Friday and all the other local repair places were closed until Monday. I took it over and he had it diagnosed and fixed in less than 1 hour! Dell told me not to take it anywhere locally. When Cesar opened up my computer he showed me the cheap parts they had used on my expensive laptop. He replaced the bad parts with high-quality ones. Now I'm just waiting on part 2, more parts to complete the repair. But it was good enough to use to get important work done over the weekend. Thanks Cesar!

    Amazing customer service and Time spent. Really fast and well done. The value of the service was…read moretop tier and worth my time. I am 20 years old who just came in because my PC wasn't working and am a PC enthusiast myself, i've only built 5, but had trouble working this PC so I went here and Caesar told me what my issues were so I don't make the same mistakes again. He was not only fixing the problem but help me learn from my mistakes. He only took less than 2 hours so really fast and helped my PC look really clean too. Well done and Great job. Thank you again. He deserves it all!

    Drew Burks Consulting - marketing - Updated May 2026

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