After calling 20-something places trying to find someone to pump our septic tank (which was in an…read moreEMERGENT state), I finally called this company. The person who answered stated he would have a driver call me shortly and, in less than 10min, I got a call back from a nice fellow stating that they had one person ahead of me and they would be here as soon as possible. Given it was a Friday afternoon, New Year's Eve, AND they're located 45min away, I was just thrilled to have a serviceman coming! Two very nice, professional, young men arrived and had our 1,000 gallon septic tank pumped in a jiffy. My husband had done research to get an idea of how much it was going to cost, but was pleasantly surprised that it was 25% LESS than what other companies in the area were charging... even on a holiday afternoon. We couldn't have asked for better service, more professional servicemen, or a more reasonable cost. From now on, they will be our FIRST call!

Pros: I give them one extra star because they were the only company to come out to our home on a…read moreSaturday morning, when our septic tank desperately needed to be pumped (it had filled with water from the hurricane). Cons: Two technicians arrived and one pulled the truck SO close to our home, that he ran over the irrigation system (which was visible above ground due to the circular irrigation cover). Water began flowing out and we couldn't figure out where our water shut off was. $75 to a plumber, $100 to one irrigation company, and $600 to another irrigation company later, we finally had our sprinklers fixed. It was 2 broken pipes and a valve that had broken. Mack originally agreed to pay $250 for the fix (before the diagnosis). After we discovered how much the fix was, we sent him the invoice. We had hoped he'd do the right thing and cover his company's mistake. Instead, it took multiple phone calls (by my husband only, he would never answer the phone when I called), to finally get him to send a payment. In the end, he only sent $225. I now know not to use this company in the future.

We had a small gas line issue in the kitchen that needed to be checked before we could finish a…read morecabinet update. 1st Class Plumbing & Gas came out, inspected the line, and found a connection that needed to be replaced. They handled the repair, tested everything carefully afterward, and explained what they had done before leaving. The work was straightforward, and I appreciated that they didn't try to turn a simple repair into a bigger project.

I cannot say enough nice things about 1st Class Plumbing & Gas. After a whole house remodel, we…read moreneeded an emergency air test on our gas line in order to have the gas service restored. 1st Class Plumbing was very responsive, showed up promptly, was very patient, professional, and went way above and beyond to help us through a challenging situation. Their fee was also very reasonable, considering how much they did for us. In my many years of dealing with professional tradesmen I have never felt so much support and kindness. Based on our overwhelmingly positive experience with 1st Class Plumbing, we plan to be customers for life. What a fantastic company! We highly recommend.

We had a clogged drain line in our front yard. They sent a technician out on Sunday night and…read morehelped us get the issue resolved quickly. They came back the next day and replaced some fixtures and toilets in the house. The service was great at a great price.

7/2/2025 - The company came out to check our mini split HVAC system which was not running properly,…read morewhich they previously installed years prior. The technician pulled apart the system, added a very small amount of coolant, but s detemrined it needed to be cleaned. We were given a quote of $375 to clean the system but there was an extra diagnosic charge, which we already paid. When questioned, they would not return calls. After the tech left, the system stopped working completely. After several ignored calls and sending techs out to do the cleaning with addressing the new problem, a tech now found a leak, right where the original tech pulled out components checking the system. The previous tech broke the system and it was out off coolant. After months and months of being ignored from the Columbia office, the resolution desk got involved. They could not get answers from the office for months. All our inquires and theirs were ignored. They finally claimed the left a message giving me a price to fix it. $1500.00. That was a lie. We did not get any call nor a was message left. It is also not their policy to leave quote by phone. The are supposed to email, as they did the $375 cleaning estimate. After a few more months, we finally got a call from the local manager, who said they were waiting on part. When confronted that he had no idea what part was needed, the story changed to needing a new system and they would call me immediately with a great price on a new system. The call NEVER came. After many more calls and conversations with the resolution center the call was escalated to another dept. This new department could not get answers either. After two weeks, it is now October 1st. No calls. I finally reach the new dept who was now given a quote of $11,000. They admitted that was too high. The Columbia office refuses to return calls and address the problem correctly. They ignore their own departments who try to get them to resolve the issue.

Posted a request for urgent plumbing service to locate and repair a water leak in a copper supply…read moreline for an upstairs bathroom. The supply line seemed to be leaking in a first story wall. WeCo contacted me and advised they could make an appointment for two days later. I asked why they had responded to an urgent service call. Im just assuming they jumped the gun not realizing the urgency.

They were great and very responsive to an unfortunate issue this past weekend. Called and had a…read morerepresentative at our place first thing Monday.

Excellent and timely communication Quality work…read moreReasonable pricing Highly recommended

Truman group employer came in professionally did the work cleaned up answer all of my questions was…read moreconcerns made me feel comfortable and would highly recommend to friends and family

For some reason my review was filtered. Yelp seems to prefer bad reviews for companies that aren't…read morepaying to advertise. Hm, sketchy business practice, Yelp.

Econ-O-Bug was hired to do the repairs on my house by the seller of my home, I have been very…read moreunhappy with the work and workmanship of this Company, We closed on our house 2 weeks ago and they have come out to repair the unfinished job twice now without completing it. Needless to say It is still not complete and no call to give us to give us a date on completion. At this point I can not close my back door without having to dead bolt the door as it is so unlevel it won't close proper, and having to keep it dead bolted all the time .

friendly excellent service. honest evaluation and didn't try to charge for things that were not…read moreneeded. highly recommend

These gentlemen are so courteous and friendly. They listened to my issue and gave their…read moreprofessional opinions. They went above and beyond to fix the issue and to make other recommendations. I will definitely call them again for any other plumbing or drain concern.

Coming back to a business where I left off. Yelp make this easy to get to. I used this biz…read moreapproximately two years ago and liked their customer service much

Daniel helped me stack and install a dryer in a pretty narrow space, finding new solutions on the…read moreway to complete a difficult setup.