I am so thankful that my prior vet couldn't see my new puppy today because it led me to Animal Care…read moreCenter. I was very impressed with all the staff and how they treated my sick puppy! They made a scary and stressful situation much easier.

Had our first grooming experience by Katrina this week. We had such wonderful service. Our great…read morepyrenes has a thick coat of fur and had not yet shed last winter's undercoat. He was a smelly mess. Not anymore! He is beautifully groomed- fluffy, white and smells fresh. We appreciate Katrina more than we can explain.

I was able to bring my dog in for a nail trim. Randy was very fast and efficient. Even though…read moreBruno is not a fan of getting his nails clipped, he (and I!) appreciated how quick and painless the whole process was.

what a super place. very friendly. great prices. my dog doesn't want to come back home with me…read moreanymore. wants to stay with RANDY

We strongly DO NOT recommend Pine Shadows due to the violence we witnessed towards our dogs when we…read moretoured their facility in August 2024 with our child. I have filed a police report, a complaint with the MN Board of Animal Health, and a complaint with the Humane Investigations team with the Animal Humane Society. The Pine Shadows lead trainer violently punched both of our dogs in the head during 2 separate incidents during our tour. He also choked one of our dogs by using the leash to pull one of our dog's feet off the ground. The lead trainer told us we needed to use the "wooden spoon" approach with our dogs and not "love and logic." As a 5'4" female I can keep our dogs under control using positive strategies when they are jumping and barking with excitement. There was absolutely no reason for the Pine Shadows lead trainer to use violence and one of our dogs was violently punched in the head by the lead trainer when the dog was walking over to sniff our other dog. If you have had similar experiences at Pine Shadows, I strongly recommend that you also file a police report and complaint to the agencies listed above.

In regards to grooming I will NEVER go anywhere else now. Dawn is absolutely phenomenal. I took my…read morelittle puppy to get her first haircut elsewhere in Brainerd and it was the worst experience of mine and my dogs life. But, at Pine Shadows we had zero issues. Everyone was friendly, the service took exactly as long as promised, the groomer was SO kind and understanding and really took the time to go over a game plan for the haircut with me and afterwards at home my puppy was so happy and playful and looked better than I was ever expecting! It was a GREAT experience and we are definitely life long customers now!

The rudest most obnoxious employees I have ever come into contact with. Terrible service. I was…read morelooking to buy a bird for my Moms birthday, she's 88, and they would NOT HELP ME AT ALL. I won't come back here. They simply didn't care.

Happened to be in town and needed some dog tags, stopped in and was promptly aided by a very nice…read moreteam member. While waiting for the tags I noted an INCREIBLE sale on fish tanks, so I started asking some questions and getting some answers. This prompted me to shop even more which caused me to spend a hundred bucks more than I intended too and I was happy about that, seriously NO complaints. The staff were super friendly, helpful and informative. the store was busy but clean and organized. I like it, I will return.

For several years 2024 & 2025 I have had our dog Dot groomed at Red Oaks Pet Inn. Great service,…read moreorganized, reasonable prices, professional and friendly. And now we are going for 2026! Keep up the good work, Bonnie

Amazing staff. Max (90lb Aussie Doodle) is always excited to go and stay with his friends. Great…read moregrooming service as well. Thanks for taking care of our non-human family member.

We have never used a doggy day care before, but with our young lab puppy, Pet Empire was a great…read morechoice! Friendly staff and when we pick up our pup at the end of the day, she is wrecked tired from playing all day. Which is exactly what you want to see! They post pictures online as well so you can see your dogs daily activities. Highly recommend! Thanks!

From the owner: Pet Empire provides pet boarding, doggie daycare, in-home pet sitting, dog bathing and nail trims,…read moredog walking and pet transportation in Brainerd, MN, and surrounding areas.

Dr. Deb was so kind and knowledgeable when our dog ate mouse poison! Love the care that Lily gets…read moreevery time we walk through the door!!

I brought my dog to Lakeland, on emergency basis, Dr. Ericka, did what I thought was a wonderful…read morejob diagnosing her medical issues and treated Abby. Abby was incredibly sick after ingesting chicken bones and the remains of the very old chicken that a bear had drug out of our garbage, and the Dr. got us in quickly that morning and treated my dog. This could have been a very bad situation if her staff hadn' listened and both she and the Dr. hadn't been kind enough to move us up immediately. I felt there was serious professionalism on everyone's part and was very appreciative when we left with antibiotics and medications and thorough instructions from the Dr. on how to treat Abby to make sure that we didn't end up with a serious flareup happening. I want to send a huge Thank You to everyone at the front desk, the doctors assistant's, and Dr. Ericka for probably saving my dog!!

They burnt my cat on his stomach pulling a tooth will not refund me as apparently this is something…read morethat just happens every other vet is appalled

Burnt my cat while he was under anesthesia due to a "malfunctioning" heating pad. They took no…read moreresponsibility, did not apologize, or seem to care it happened at all. He will take weeks to recover, and will likely be scarred permeantly from this burn. We will be going to another vet at our expense to ensure he's cared for properly, by people that care accordingly. These people only do what they are legally required to, and nothing more. Caring is free, I sincerely hope you can find it in your heart to afford it next time. Sincerely hope you've contacted everyone else that had a pet on this heating pad to ensure they understand the gravity of the injury their pet may have. Infections untreated kill. Do the right thing.

Hannah got River all read for spring and summer adventures…read more All the staff are super friendly, the place is very clean and tidy. -no bad animal smells. I'm impressed with River fresh cut! Great prices too!

We adopted a puppy this summer and have gone to Una Rakki for dog treats, toys, and grooming. The…read morestore is modern and has a unique selection of dog food, treats, toys, collars, leads all of which you will not find in a pet superstore. We have had our puppy groomed twice and are very pleased with how she was cared for and how she looked afterwards. The owner and the groomers are very friendly and helpful.