Absolutely the BEST experience I've ever had with a contractor…read more We hired Carolina Metro Landscape for a large outdoor living project at our home in the SouthPark area of Charlotte, and they completely exceeded our expectations. From day one, they were professional, organized, and incredibly detailed. They showed up on time, called ahead with their ETA, and took the time to truly understand exactly what we wanted. What really stood out was their documentation and communication. They used GoPro cameras (with our permission) to make sure every detail of the design was captured correctly. They took thorough measurements, photos, and videos for the planning phase, especially since this was a fairly large outdoor patio and kitchen project. It gave us confidence that nothing would be missed. Once we approved the estimate, they set us up with the CompanyCam app. That was a game changer. All of our design plans, permit documents, 811 information, and progress updates were in one place. Since I don't work from home, I was able to check in throughout the day and see updated photos and videos of the work in progress. They even had cameras recording while on site and a GoPro on one of the crew members so we could see exactly what materials were being installed. The transparency and communication were next-level. Now we have a stunning custom outdoor patio, a beautiful outdoor kitchen, upgraded plant beds, and a brand-new fire pit. The craftsmanship and attention to detail truly show. If you're in Charlotte -- especially the SouthPark area -- and looking for a professional company for outdoor living, hardscaping, landscaping, patios, or fire pits, Carolina Metro Landscape is the team to call. We absolutely love our new space and will definitely be using them again!

They have helped us out on many projects in the past. Carolina Metro Landscape has always been a…read moregreat company. We always recommend them to all of our customers needing work done bec we know it will get done and done professionally.

They were amazing from start to finish! On time? Communication was excellent! I even had a couple…read moreof other small trees I wanted to get done. We came up with a deal and it was completed. Cleanup was great! We will definitely be calling them again for the big huge tree in the front! You will not be disappointed!

Project not completed, charged more than the contract was written for, didn't clean up, debris…read morewas left on property. Ran over my lawn and brick planters damaged. So I have to hire somebody else to finish cutting 3 more limbs from trees. Hire somebody to do cleanup and fix lawn and planters. Reached out to the companies owner to try and get some sort of reply. Nothing. Crickets! Beware of this company. When they write up a contract then charge you more than the contract was written for. Very bad!!!

Unfortunately everything I paid for was temporary and fell apart. Cut into a 10k vinyl fence. Had…read moreanother contractor come and repair and complete $20k in upgrades. Not worth what I pad. I didn't pay for temporary bad work!

I had my carpet removed in place I chose LVP and this construction company was very professional,…read morereasonable and efficient. I love the quality job that they provided. I would use this company again.

I had an amazing experience with American Dream Home Remodeling for our deck remodel in the…read moreRaintree neighborhood. From start to finish, communication was consistent, clear, and professional. Working directly with owner Ben Bellassai was truly a pleasure. He listened to exactly what I wanted for our deck, worked within our budget, and made the entire deck remodel process stress-free. The crew was fantastic, respectful, hardworking, and kept the project moving smoothly every day. Our new deck turned out even better than we expected, and the deck was completed earlier than planned, which was a huge bonus. If you are in Raintree or the Charlotte and surrounding area and looking for a company for a deck remodel, deck replacement, or custom deck project, I highly recommend American Dream Home Remodeling. The quality of the deck work, communication, pricing, and overall experience were all five star. We absolutely love our new deck!

I would give 0 rating if I could. So far I deleted reviews 2 times as after each review ADHR was…read morevery responsive but no communication after that. Now, I am writing review again because no updates or communication about next steps from them (and it's same thing everytime). I read all recent reviews (some of them very precise about delays). I just want to warn you guys who might get fooled by marketing tactics of American Dream Home Remodeling. I gave them one home improvement project last year. Please note, not to give them any money until they start actual work (or I would say until they finish work). If that's not possible, make sure you add clause for completion timeline and penalty for not delivering on time. Below are the timelines. - June-2025: Signed project - Dec-2025: started initial permit process - Jan-14--2026: started footer work, inspection was also done in next 2-3 days but then work stopped due to winter storm (which lasted just(10-15 days). Since then, all debris (you will see in photos) were in my patio for 2 months - Mar-6-2026: Filled footer with concrete - Mar-12-2026: I had to move debris to side of my house as I was expecting guest. - Mar-27-2026: scheduled 2nd inspection round with county but no one showed up and no updates since then. - Apr-04-2016: Finally debris were cleaned. Now I am waiting and waiting. No updates. There customer rep. always say one line "I will pass your message to the team" and after that no updates. It's been over 11 months now and I am still waiting to start building actual project. Initially visits were very good where they shown deep interest working with me and made impression that they are best in business (like saying top quality material, experienced contractors, etc.), but now I don't know when it will start and finish. EJ (CSO), Ryan (CMO): I am fed up with false promises. My main issue is you guys are not communicating and even communicate, you guys don't stick to your commitments. I had to reach out multiple times. My Son's birthday is in October and I am wondering if project is even going to start until then. I want my money back. Biggest regret of my life to go with ADHR. Local contractors are much faster and accountable. Since I gave this project, 3 other contractor's finished some other projects and this guys just did footer concrete. Also messed-up my backyard patio. Cracks at 2-3 places, dirt sports because of debris lying for 2 months.

Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Customer satisfaction is of no importance to this company. A job we were told would take a day and…read morea half is still not complete months later. We had the superintendent come out to address the poor workmanship, which I'm sure is related to the beer bottle caps I had to pick up out of the back yard, and he agreed that there needed to be repairs. He fixed half of them and then left. When I reached out again for follow up I received the text below, which may be the worst customer service I've ever received. The invoice has been paid in full and it looks like we are going to have to hire another company to come out and fix it. The company was never told that we were satisfied as they stated in the text.

A $8900 contract was signed with Dwight with Superior and agreed upon for a egress window Oct 30th…read morewith half the money upfront of $4,450. The signed proposal said the rest ($4450) would be due at completion . A small amount of construction was started. Dwight called a couple weeks later in November and he requested the rest of payment even though work was just started, to pay his employees for Christmas( $4,450) and it was agreed and paid via check from home owner Nov 22nd.. Dwight then wrote a "guarantee check" to assure us that the work would be completed and if it was not we could cash the $4450 check and get our money back. They never came back to work on the window or complete the work. And never a phone call was received from Superior. Another company had to be hired at another $7000 to do the work ! The guarantee check from Superior was then attempted to be deposited by homeowner and was returned due to NSF. On 2nd attempt , we were told a STOP PAYMENT had been placed by Superior Construction. We have made several phone calls to settle up and they have not been returned.

DO NOT PAY THEM UP FRONT! And get a contract. I used their services last year and had no…read moreproblems, so I thought I could trust them. WRONG!!! After a tree went though my roof, I contacted them because they did the roofing for me last year, as well as convert my carport to a garage. These guys were so unprofessional, they had to borrow my ladders! You'd think they'd bring enough of their own to not have to use the homeowner's equipment! The sad part is I paid them over $7000 for this shoddy work! They left a support board dangling in the attic (complete with protruding nails) and the shingles looked like they were ripped and patched with silicon sealant. They left a huge pile of debris in my yard that I had to pay to have removed. On top of everything, they removed the house numbers from the front of my house. I found them in my garage. Update: I finally got them to pay most of the cleanup fee. The bill was $359.00. They left a check in my mailbox (no envelope) for $350.00. I had told them I'd remove this review if they reimbursed me for the cleanup, but they couldn't even do that. So the review stays. AND STAY OUT OF MY MAILBOX!!!

Big Visions Landscaping had a very big project at our duplex in Myers Park. Both Lauren and Melanie…read morereally know their stuff when it comes to landscaping. They cut back a lot of bushes and also had a huge stump ground into mulch. They also took out a lot of over grown bushes and trees. I think they were professional and reasonable. I would use them again. Cathy

Ofrezco mi servicio de landscaping de todo tipo de cortar trimme arboleda y también ago grading…read morepara driveways también tengo mucho experiencia sobre cómo reparar el servicio de drenajes servicios pipes de agua manejo maquinarias pesadas por 24 años aquí en North Carolina

Terrible experience working with this company. I signed a relatively large contract and immediately…read moreregretted it. The project manager, Justin, promised a ton without delivering. Had to have a second company come and help because they flat out refused to help with landscaping, saying "that's not my job" and "that's not my department". It's a landscaping company but they turned it into a super mediocre construction job, which is not what I was going for at all. I would definitely go with a different company, Dala Casa was extremely helpful and came out to fix all the stuff they didn't do. They also promised "color and height and asymmetrical landscaping", then planted 9 white flowering plants in a row in front of my house, removing all the color and leaving it looking boring and dull. It's a brand new home and really bummed me out. Add the fact that the design fee was $1000 and I don't really know what I paid for. Requested berry bushes and fruit trees, but that was forgotten. Justin "knew a guy" for all the requests and projects, but none of them ever materialized. Then, his assistant promised she'd be "boots on the ground all week making sure things get done" after I contacted them about how unsatisfactory the job had been and she never even bothered to show up. Really disrespectful for a such a large contract. John who assisted with my porch/stairs was very helpful, but the company they contracted with for the stair fabrication was super mediocre with poor finishes and a confusing layout

I hired MetroGreenscape to install Crape Myrtle trees. After 3 years of fertilizing and maintenance…read moreI had them removed because they weren't growing only to find that the metal cage had been left on the root balls. A waste of time and money due to their negligence. Calls & complaints to the company were ignored.