This location has really gone down hill. The management is lacking to say the least. I was in there…read moreon 12/30/22 and one person was working the register. She repeatedly requested assistance at the register and no one bothered to come even though customers were wrapped around the counter. Most people would think there isn't enough help and someone needs to be on the floor, but I witnessed at least two employees on the floor. One was the manager who I have seen multiple times aimlessly walking around. She never offers to assist customers let alone one of her employees. She never one time came up to the front when she called for assistance or bothered to respond. I was in this store over the summer and this very manager could not be bothered to help me locate where something was that showed in stock on the website. She pointed me in the general location and that was all she offered, even after I had told her I looked over there. I eventually found the item, no thanks to her. The cashier was very professional and courteous. She deserves a raise for having to deal with such terrible leadership or lack there of. The Michaels in the old Pat Catans is a better choice and has a better selection and much more organized.

Every time I come in here, it's like pulling teeth to get a staff member to help me find something.read more

Went in, there were two people in the store and they told me they were too busy. For at least a…read morequote I'd choose a different option. Or if you want same day options not the choice.

needed a couple of tshirts for our themed corp event. worth the price - they worked with me and my…read moreartwork files, took direction, and had the two shirts ready the same day. SUPER nice employees (yes, that's you, Teresa and Oliver)!! they had a lot of display items up - including glitter prints that didn't shed glitter :O everything looked high quality and - gotta say - store decoration is soooo cute, made me want to explore all the displays. Definitely would recommend them for small jobs and have already stuck them in my contacts in case we need orders done for our corporate events.

If I could give negative stars I would. Dave is doing the same thing to me. Refused to give me my…read morelast paycheck. A full 2 weeks plus a Monday. AND when I reported him to the department of labor , he literally filed theft charges on me to keep from having to pay me. It's ok though because I'm currently working with an attorney to get what he owes me and then I'm pressing charges on him for defamation. Now about the business. He's terrible at running a business. I don't think he could do any worse if he was actively trying to run it in to the ground. His poor parents. He literally would tell me to just put terrible quality items in the customers boxes. He didn't care about color matching. He didn't care if the embroidery was missing whole sections. He just doesn't care. I worked overti.e on a hat order and he promised me a bonus check. Never seen it. I brought him customers and then regretted it. I was the printer and he would make me send out low quality work. I hated it. He never answers the phone. He just sucks. What a waste of a great business.

Dave made t-shirts for a company picnic of ours and they turned out exactly how we wanted. They…read moreeven arrived EARLY! Thank you for the fabulous customer service, Stitches & Screens!

Worst experience I have ever had. Still waiting on my sons letterman jacket excuses and lies are…read moreall I have received from this company. These people should have they're license revolked and never be allowed to open thier doors again

From the owner: We specialize in embroidery, screen printing, sublimation, laser engraving, plaques, trophies,…read moremedals, as well as video editing.

I've had them cover my club chair & then my sofa. The fabric & workmanship are so excellent. Pickip…read more& delivery is efficient & polite. There aren't enough superlatives!

Fantastic and responsive customer service, they did a repair for me quickly and cheaply. Any other…read morefurniture needs I'll go to them first.