I had an extremely negative and traumatizing experience with this company. I know them as Dream Crew Productions, but they've changed their name to Dream Team Picture now. My husband and I signed a contract with them with a very clear deadline: 6-12 weeks after the wedding, we were supposed to get our pictures and a video. We got on a call with them before the wedding to tell them which shots we wanted and how the ceremony was going to unfold. But they didn't tell the two people they sub contracted anything so I was being asked by the photographer and videographer questions about the ceremony DURING the wedding which was so stressful! After the wedding event, things got even worse! We could not communicate with them properly as they would respond to us days after we sent them messages. Not only that, they were incredibly rude, harsh, and unpleasant to deal with. They called me hysterical and continued responding in sarcastic manners. They delayed giving us the pictures until two weeks after the deadline. They still owed us the video which they said would take another two weeks. I followed up with them two weeks later but they did not respond until a week later when they said they were off for Thanksgiving. After Thanksgiving I followed up and they said that they no longer had any editors due to immigrations problems and that it would take two or three months until we could get our video. They sent us the raw videos and told us to hire editors off Facebook if wanted to get our video made before then. After I threatened to involve legal action, they said they'd give me the video in two weeks which was clearly a lie because they had just told us that they had no editors. It is now four months since our wedding date and we have not received our video. What's more is that they changed their name on Instagram to d.r.e.a.m.f.i.l.m.s to avoid any accountability or bad press.
AVOID THESE FOLKS LIKE THE PLAGUE! Do not hire them under any circumstances. They will take all your money up front and not deliver. read more