Do NOT do not do not use this company to photograph important moments in your life. They will let you down. They photographed and videotaped my engagement in November 2023 and we still have not received a single photo or video. They were apologetic and having "communication issues" at first, but they have since completely ghosted my fiancé and me. They have not refunded us either. Please know I would never publicly bash a business unless I really felt compelled to warn others against them. We are incredibly upset by the way our situation has been handled and we have no photos or video from our special day. read more

Won't return my deposit! Since 2021 , must go to small claims court .. left vm, emails texts no response after first email telling me I would get my refund read more

Snapped - Event Photography Near Me - New York, New York

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Needed a photographer in a pinch (2 days prior). Pricing was competitive, and got ahold of a photographer (eric) within 12 hours. Eric was great, he was able to assure me he could accommodate to the unique lighting situation of my venue. Pictures turned out very well. Wish there was an option to tip him, however. Also tried WeWork, which didnt work well as it asked me to sign up with an individual whose work you couldnt peruse, and there was no assurance by WeWork that the job would be well done. And Flitographer (fly tographer?) which wasnt able to accomodate a booking within 3 days, and was far more expensive. read more

Wanted to say a HUGE thank you to Snapped and our wonderful photographer, Francisco! He was such a pleasure to work with, and outstanding with not just the quality of work, but also communicating with us before, during and after the shoot! We got engaged late on a Sat, and set our session up that evening for the very next day! Flawless experience. Many thanks! Mark & Kathleen read more

Snapped - Event Photography Near Me - New York, New York

My fiancé and I booked on a Monday for a Saturday morning shoot. Everything ran smoothly, and communication with our photographer, Eric, was so smooth! He has a great eye and took beautiful photos. It's amazing that we ended up with over 200 photos to choose from after shooting for only an hour and 15 minutes! We were even able to get pictures in several different places in Central Park. Eric was also great about making sure the photos were of us and not full of passers by. Definitely recommend. read more

Snapped - Event Photography Near Me - New York, New York

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My first time doing a family session with two young boys and it was done painlessly. Edward the owner was pleasant and answered all my questions prior to scheduling the sessions. Our photographer, Karl, was super nice and met us at Cadman plaza to walk up to the Brooklyn Bridge. We encountered traffic getting through the city and he was very accommodating and we rescheduled our time without any issues. Best part was that we got our images later that day. Fastest turnover ever. I highly recommend them and will be coming back more sessions in the future. read more

Snapped is a great option for photography. I went to their Valentine's Day pop-up, which was a lot of fun. At first, we had no idea where to go...so we aimlessly walked around Flatiron trying to find the photographer, but we eventually found him. It was a rainy day, so the area we were supposed to go did not stand out. Other than that, the photographer was very friendly and took some great photos. They also did my head shots for my LinkedIn / company page. Prices are very fair and very low. But the quality is great. Karl did not photos and he was great! I was very happy with both experiences and plan on using Snapped again. read more

We had Chantel as our photographer and she was absolutely amazing! She guided us around Central Park and stood by discretely for a surprise proposal. Very easy to work with and super friendly! Overall experience with the website was positive as well. Booking was easy and I got some awesome recommendations for photo shoot locations as well as general things to see in NYC. Thanks Snapped team & Chantel! read more

Booked them for my engagement shoot and engagement dinner. The team was very nice and responsive when setting up. During the engagement I asked for a video of the event and I just received video clips instead of an actual edited video file. During the engagement dinner the guys camera broke, he didn't have a backup and had to leave mid event. We didn't even get a picture of my fiancé and I at the dinner. Nice team but wouldn't book again. read more

I booked snapped for a secret proposal photoshoot and immediately received an automated email confirmation of my booking. On the website, it says you will be contacted by the photographer around 24 hours before the shoot to coordinate details. I NEVER HEARD FROM THE PHOTOGRAPHER. I TRIED TO CONTACT THE COMPANY NUMEROUS TIMES ON THE DAY OF THE SHOOT, BOTH VIA PHONE, VOICEMAIL, AND THROUGH THE WEBSITE BUT I COULD NOT GET A HOLD OF ANYONE. Luckily, I was able to find another service that day 3 hours before my planned proposal, but this was added stress I did not need and I had to pay a premium for the last second booking. Even though the service was not delivered, my credit card was still charged for the full amount, and since I could not get a hold of anyone I couldn't even cancel and get my money back. I booked them due to the positive reviews on Yelp and seemingly easy booking process, but this ended up becoming a very stressful and frustrating experience. If you are looking for a reliable service to make sure your event goes smoothly, look elsewhere read more

We had no intention of hiring a photographer for our informal Memorial Day family reunion, but after a friend told me about snapped, we figured why not, it was cheap enough. What fun! We felt like we were famous, with a personal photographer showing up to our own home! The photographer was really great, and set us up for great shots. Would definitely use a snapped photographer again for our small informal parties read more

Very impressed with this business. I would highly recommend. I booked with Snapped to capture my proposal in Central Park and everything went off very smoothly. Karl was our photographer and he was very professional and extremely helpful during the whole process. He captured the proposal act and then we had a short engagement photo session which took about 45 minutes. We had all of our photos (200+) available that same night. I was so impressed and happy with the photos and the entire experience. read more

This is such an awesome service and I am so sad we are moving out of NYC! With our move out of the city, we decided to do a family photo session in Central Park last minute. We booked it in the morning on a Saturday for that afternoon. We were contacted and met our photographer in the park for about 45mns-1hr. She got many great shots and by the next day, we were able to see all of them on a link they sent us. We chose our favorite four and received them in the mail. For the price, ease of use (even with a few kinks they are working out), and quality, I have recommended Snapped to everyone! Hope it grows to other cities! I would book them for parties, dinners, photos of the fam, etc. I am also going to look into using them for work. Highly, highly recommend! read more

We used Snapped on our recent trip to NYC. I thought it would be a great idea to take portraits while there with my 8 year old daughter. Ed and Karl made it so easy to setup! I contacted them via Yelp, they were extremely responsive and answered all my questions quickly. The afternoon before we arrived in NYC, we setup a place and time to meet with the photographer near Central Park. It was a very hot and humid day but Karl was great and dealt with our whiny California attitudes and got some great shots!! He even had my daughter thrilled to run through the sprinklers to catch her in action. Had the proofs within a few hours the same day, chose 4 shots and they delivered printed versions to our hotel. Couldn't have made it any easier! If you area headed to NYC and want to get some family portraits in while there - use Snapped. You won't be sorry. I'll definitely use them again! read more

Snapped was amazing with capturing our engagement proposal. I opted to go with Snapped based on their amazing reviews, and their very reasonable pricing. Given that we were travelling to NYC, I didn't know where to propose, but they were extremely helpful with pinpointing an exact location. I was able to speak with their customer service representatives who were always fast in responding to emails and provided samples of all the different locations I could do the proposal. In the end, I opted to go with Central Park's Lake Viewing Area. Karl was the photographer assigned to our shoot, and he was terrific. I was able to talk to Karl about the plan days before the proposal and was even able to meet with him the morning of the proposal to confirm final details. He was very professional, polite, and the photos he took captured the moment perfectly. We received all of the photos and they all turned out amazing! I would definitely recommend Snapped and would personally use them again in the future! read more

Snapped! What an awesome service. I was looking for a photographer to shoot some pictures for my sisters engagement but they were so expensive for just an hour. Then I came across snapped on yelp and I decided to try it last minute. I was a bit skeptical at first for all they were promising but I decided to take a chance since I didn't book anything else. So happy I did. All I did was booked it online, selected the date, time and location and there was someone who reached out to me and we made arrangements on where to meet. Everything went smoothly and the pictures were beautiful. My sister loved it. He captured the moment perfectly. The photographer even walked with us in time square for the remainder of the time and take pictures. She felt like a celebrity for that hour. He really made the moment came together for us. About and hour or so later I received a text with the link to all the pictures. Edward kept in contact with me through out everything and even after to make sure we were pleased and even made arrangements for me to get the hard copies of the 4 pictures she liked. I felt like I was important and my needs counted compared to just being another customer. Over all it was a Great experience and I would definitely use SNAPPED again for my other events. THANK YOU!! read more

Snapped - perfect moment - Event Photography Near Me - New York, New York

Stay away. This is a fraudulent business. Charged my card immediately and noone showed up to my event to fulfill their service obligation. never returned my calls. I'm going through appeals through my CC company still. read more

I had a great experience with Snapped! They were very accommodating with their schedule as weather forced me to reschedule the shoot. We got Francisco as a photographer and he did a marvelous job! Very professional and knew all the great spots for pictures in Central Park. I would definitely recommend their services. read more

Francisco is the best! I needed a photographer for my engagement within one week and Snapped responded to my request within minutes guiding me through the process. My photographer, Francisco, coordinates with me through text 4 days prior, and up to the last 30 minutes prior to proposal. He captured the walk to Central Park, the proposal, and post-proposal beautifully. Turnaround time for the soft copy of photos is within 12 hours. We are very pleased with the service. read more

Wonderful service. Reasonable price. Easy to work with. I used the service to capture the moment when I proposed to my fiance. the photographer was nice and professional. two thumbs up! read more

We had Karl take pictures of our wedding for a couple of hours. He was very nice, helpful, and creative. He took some awesome shots. We highly recommend him. read more

We were extremely pleased with our photographer, Chantel Yague, and the photos we received for our family portrait. She was highly talented, attentive to our asks, and offered helpful suggestions. Also, Snapped was very quick to respond to my request and it was easy to set up the appointment. I am already telling friends about Snapped and would definitely use Snapped again. read more

I booked a photographer for a special birthday party. Prices were reasonable, photographer was really professional, and the photos were great. He captured all the special moments that evening and found some fun candid opportunities. Will definitely recommend and book with them again. read more

We had our civil wedding with small reception. We were looking for short wedding photographer coverage. After long search, we came across snapped. We are very happy with the service and result. We had our ceremony at 5 pm with the sum just above us. All the phone picture turned out dark but not ours. Sam was also very open and very attentive during the event. We received all the copy of the pictures with no logo within 2 days. We've very happy with the service and the value is exceptional for NYC especially when as it's a wedding. Thank you!!! We will definitely have you guys as our preferred photographer!! read more

Responsive, good quality photos and the prices were competitive.

Booked Snapped to shoot our engagement proposal. This was on the Brooklyn Bridge at Sunset on a Saturday so very busy. Francisco was absolutely fantastic-very discreet at the beginning and then had some excellent recommendations once we were engaged. Also very responsive when arranging everything and helped make the day even more special. I couldn't recommend him more and will absolutely use again. read more

It was my first time in New York City yesterday for my 21st birthday,and I ended up being a tad bit late for my appointment.On top of that,the place I chose for the photos was closed for construction!Karl was so understanding,waited 20 something minutes in the cold for my friend and I to arrive,and took some amazing photos!I would absolutely use this service again,next time I head back to the city.Thank you! read more

Huge thanks to Sam and the Snapped Team for capturing such a special moment for my new fiancé and I. Snapped is a very easy to use and schedule platform. The team is professional, accountable and does amazing work. I would highly recommend Snapped and will use them again! read more

I had originally signed up for one of their pop-ups that got canceled. They not only refunded me my money, they redid the shoot again months later at a time of my own convenience in my own neighborhood. The shoot was quick and easy and the pictures, which I got in less than 24 hours, look great. I recommend! read more

Great Work Ethic & Went Above & Beyond! We requested urgent photography for our client and within the next day, our photos were delivered! Highly recommend and will use again! read more

Was looking forward to their services, however, unfortunately even after confirming no one ever showed up to my event. No call, no message nothing. Oh well. read more

Amazing service. Eric, our photographer, was friendly, prompt and had a great eye. He met us at our location and captured exactly what I was looking for. I will definitely use Snapped again. read more

It was exactly what I needed for my company's new website photos and our LinkedIn. Sam was super professional and easy to work with! He came and set up at our office which was very convenient. I highly recommend them as they are super friendly! read more

We had Eric as our photographer, and we were extremely impressed! I was lining up a surprise proposal in Central Park, and he was very communicative via text and helped me understand my options the day before. The day of, he texted me once he was in position. He found us in a crowd and was able to capture our moment exactly as I had requested, with the skyline in the background and everything. He was very friendly and professional. He took over 200 pictures for us in less than an hour, all with a variety of backdrops and creative ideas. We then had those pictures by the next day. Eric was awesome! The cost of 1 hour was under $200 with promo code, which blows away the prices of other surprise-engagement-photography services in NYC that I found on Google. We highly recommend Snapped! Thank you, Eric! read more

Really good service, quick turnaround, and you can't beat the price! If you're looking for a way to get quick, professional looking headshots I recommend Snapped. When I asked for touchups to some of the photos they sent me the edited versions the same exact day. Their gallery platform is easy to use and very organized. read more

I never write reviews, but this was perfect! Very nice photos, pretty lighting, professional experience, and super-fast turnaround, which is exactly what we needed. Thank you so much! read more

Our family had such a great experience with Snapped! They were courteous, professional and patient when working with our three small children. We got some shots that we really love they took our creative input into consideration. It was really easy to book with them, the price is VERY reasonable, and you get all the digital images. I wish we would've known about Snapped sooner! read more

I was looking for a photographer for our engagement photos when I stumbled across Snapped. The reviews looked good and the price couldn't be beat so I figured why not. If the photos were terrible we wouldn't be out a fortune. Needless to say, the photos were not terrible (I'd add some examples but I can't figure out how to do that on Yelp). We had an amazing time. Our photographer (Jaime) was wonderful and so patient as we drug him all over the city. Ed was super responsive and incredibly helpful through the whole process. I highly recommend using their services! read more

I proposed to my girlfriend this past Saturday at the Brooklyn Botanic Garden. It only occurred to me two days earlier to hire a photographer. I reached out to Snapped.us and was contacted later that evening. They told me to book it online using their website - the process was simple and the price was very reasonable. The night before the event, one of their photographers - Karl - got in touch with me and we coordinated all the details. Karl was right on time, and took some beautiful pictures. We captured the moment plus another 40 minutes' worth of posed pictures around the gardens. We couldn't be happier with our experience - and we'll be contacting them again for the big event in a couple of years! read more

you literally get what you pay for. also as soon as I had complaints about the quality/service, company ghosted.