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    Dream Swing Sets

    5.0 (1 review)
    Open • 9:00 am - 7:30 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.8(177 reviews)
    14.7 km•Centennial
    •$$

    Lowest price for the bbq, and Jordan being the rockstar he is, helped me load it into the back of…read moremy Bronco. Awesome job!

    Lowe's Was Extremely Disorganized- Dont order from this location…read more I went to Lowe's on September 5 after they offered a great deal on blinds, including waiving the $45 measurement fee. I was told the installation team would contact me to schedule the measurement. By September 11, I still hadn't heard from anyone, so I called Lowe's. The store apologized, connected me with the installation team, and offered me a free set of blinds for the inconvenience. According to the installation team, the store had not set up the appointment correctly, which was why no one had contacted me. The installer finally came out on September 17 and did a great job measuring everything. On September 19, I returned to Lowe's and spent more than two hours ordering my blinds. I mentioned the free set of blinds I had been promised, but there were no notes in the system documenting the offer, and unfortunately, I had not written down the name of the person I spoke with. So that promise went nowhere. The disorganization continued as we got closer to installation. The installation team needed confirmation that the blinds had been cut to the correct measurements before they could schedule the job. After hours of phone calls, transfers, and difficulty getting a clear answer, it became easier for me to physically drive to the store. I made multiple trips specifically to prevent a problem on installation day. Manager Corey confirmed that the blinds had been cut and were ready. When I picked up the order, I asked multiple times if I had everything and was assured that I did. The very next day, Lowe's called to tell me another box from my special order had arrived. So, back to Lowe's I went--again. Then came installation day. Despite all my calls, trips to the store, and confirmation from management, we discovered that two sets of blinds had NOT been cut. I had to leave the installers at my house, drive back to Lowe's yet again, and have the blinds cut while the installation team waited. Corey was at lunch, so David assisted me. He was helpful and asked me to contact him after the installation was complete, which I did. He told me he would provide an additional 20% discount because of everything I had experienced. Unfortunately, the credit/discount I ultimately received was not 20% of the eligible purchase amount. After everything else that had happened with this order, that was just one more disappointment. What should have been a simple and exciting home improvement project became multiple unnecessary trips to Lowe's, hours on the phone and in the store, incorrect information, poor communication, and promises that either weren't documented or weren't fulfilled as explained. The most frustrating part is that I repeatedly went out of my way to prevent these exact problems--and they still happened. The installation team is who saved the day. They were absolutely fantastic--professional, patient, accommodating, and helpful from beginning to end. They worked around problems that were completely outside their control and still made sure my installation was completed. They deserve 5 stars. Unfortunately, I can't say the same for the Lowe's store experience. Better organization, communication, documentation, and follow-through--especially from management--could have prevented almost every issue I experienced.

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    Dream Swing Sets - playsets - Updated October 2026

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