Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

Had three bedrooms and a hallway cleaned today. Carpet looks brand new. Tyler was great. Carpet…read moredried in 3 hours. Love Dream Steam.

The team was great to work with. They responded within an hour and worked around my schedule to…read morefind a time for a quote. They were able to schedule me right away and stuck to their pricing, even as things changed. Would definitely recommend for any mold mitigation issue.

Damian with Five One Five Restoration helped us out when our downstairs bathroom flooded.  He did a…read moregreat job with the clean up and restored the bathroom to look even better than it did before the flooding! We had a fantastic experience with Damian and I recommend him to anyone needing restoration services.

I had a fantastic experience with Servpro and was recommend to Servpro by two friends who had also…read moreused them. They put me at ease during an extremely stressful situation. I had a sewage backup that occurred in my condo bathroom and HVAC drain. I called Servpro at about 7pm (Monday) and the project manager immediately called me back at 830pm that same evening and was willing to travel to me to assess the damages that same night. I scheduled the assessment the next morning and the project manager was able to accommodate my schedule. The project manager, Brad, was very knowledgeable and very friendly. He explained his assessment and explained why. Since there was no insurance claim filed on this incident, I was required to put a 50% down payment. As soon as I made payment, his team was very quick to start with the sewage remediation. By Thursday the team was setting up the containment area (with zippers for me to pass through when needed) and started running the dehumidifiers and air filters. On Friday they started work and by the following Monday they finished the remediation. During the weekend someone even came by to check the moisture levels on the machines. The remediation team, Landon and Jesse, were fantastic with vacuuming everything during and after the cutting of drywall to minimize the spread of dust (an extra precaution since the contamination area was already sectioned off with the filter fans running to catch the dust). They made sure all the trash was properly bagged and that all work was documented through photos. They answered all my questions, tested areas that I had concerns about, and explained the process of spraying and steam cleaning. They were extremely professional and friendly and really helped calm me down during this high stress situation. I would not hesitate to use Servpro again! They are awesome!

We had water in our basement from the relay switch not working on our sump pump. the servpro team…read moredid a great job but forgot to open a closet door which we had been charged $85.00 to clean in the estimate. They graciously apologized and started the cleanup which took two days longer. Both account mangers Nelfa and Zack said we would not be charged as it wasn't our fault. (I even have emails to support this.). Jesse, mitigation cheif was also there. They were very helpful. Much to our surprise , our bill from Servpro was $1300.00 more than the estimate. When I asked for details for the extra charges to make sure we were not charged for the extra days, we were instead bullied and threatened, no explanation. Ronda said the additional charges were approved by the insurance company which wasn't true. We were not even asked to approve so why not. And if they are experts, the estimate should be close to the final billing unless we were charged extra. Sadly, if you have to bully and threaten, there is something terribly wrong with management. $85.00 if done correctly with the rest of basement compared to $1300.00.

Asked for one big room and stairwell carpet. On time friendly and clean. What else can you expect.read more

Mike Petithory (owner) did a truly amazing job on our stairs and hallway carpeting, which was so…read morestained and dingy that we were planning to replace it. Now it looks brand new!! He also did a wonderful deep-clean of a sofa that gets a lot of wear and tear, with the same results. I can't say enough good things about his professionalism, quality of service and obvious commitment to customer care. Compared to others we've previously used, not only are we delighted with the results, but the cost was very reasonable. We will definitely use Superior again and strongly recommend them to our friends.

First call did a wonderful job for us. Chris and Ryan did a fantastic jobs. We recommend them…read more They were very responsive and did a great job.

Firstcall is one of the finest companies I have ever had the pleasure of doing business with. Don,…read moreKevin and the whole crew were very professional. I was a home inspector for 12 years, so I know the right way to build things and a wrong way. I was very impressed at their craftsmanship and professionalism. Along with that they are compassionate realizing a family just went through a life changing event. I would recommend Firstcall hands down. I will post some pictures of my house.

I would give Mike Murtha and Green Home Solutions 10 stars if I could. Mike worked harder than I…read morehave seen anyone work to make my home livable again and healthy. He never charged more than his estimate even thought the job turned out to be bigger then he 1st estimated. He and his company are the best.

From the owner: Satisfaction guaranteed. Free Estimates. We are experts with experience in mold inspection and…read moreremediation. Lab certified testing available. If mold is growing in your home we will find it and we can fix it. Keep your home safe for you and your family with our remediation and sanitation services.

These guys just drywalled my basement and I would recommend them to my own Mother. Everyone I…read moreworked with was very professional and knowledgeable, true artists at what they do. Everything was taken care of above my expectations and price was very reasonable.

From the owner: Homeowner Drywall Repairs, read more

We used this company after being told by our insurance and adjuster to use their "preferred…read morevendor". They caused mold in our home by not doing a proper job. 911 came through and explained very well what was going on, the process of how everything was going to work from there on out. They also explained to us how the vendor process works which helped us understand a lot more

This company has been an absolute nightmare to work with. We had a plumbing issue where water…read moreleaked through our ceiling, and they said they would arrive in 15 minutes but didn't show up until an hour and a half later. They gave us a $4,000 quote to repair the ceiling, then sent us a bill for over $10,000. Their fans sat in our garage for two weeks before they finally came to pick them up. On top of that, we received countless threatening emails and calls demanding payment--despite the fact that we had already sent it. Turns out, they provided us with the wrong address. They even threatened to put a lien on our house over their mistake. To make matters worse, they tried to get us to sign a contract stating we were satisfied with their services, which we absolutely were not. This has been the worst experience we've ever had with a company. Save yourself the headache and money, and go with someone else!